K
Ken Slovak - [MVP - Outlook]
Did you ever hear back from that MS support engineer about a bug on this?
What is the support incident number? You can send it to me offlist at my
email address, it's better not exposed to the Internet.
I asked the owner of the Outlook object model in the Outlook Product Group
and they don't have a bug logged on this problem. He asked me to get some
additional information, also if you have a support case number that would be
really helpful. Any repro information also would be excellent.
Specifically, what type of store provider: Exchange mailbox, Exchange public
folders, PST files, custom store, etc.?
How many folders are subscribed to that event? What type of folders?
"Christian" <Christian> wrote in message
news:4D57167A-8D7E-4580-8D2A-D3CECEBD38DC@microsoft.com...
> Hi
> This issue is not adressed in SP2. At least if what I've been told by MS
> is
> true.
> This hotfix http://support.microsoft.com/kb/961752 is supposedly
> Outlook's part of the SP2 release.
> I've tried it, it does not help much.
> I've been in contact with MS support and have given them both an example
> solution and also a video showing the issue. It does indeed appear to be a
> bug in Outlook. (The tech support guy certainly thinks it is anyway).
> I expect to hear from them again shortly with regards to what happens
> next.
> regards
> Christian
What is the support incident number? You can send it to me offlist at my
email address, it's better not exposed to the Internet.
I asked the owner of the Outlook object model in the Outlook Product Group
and they don't have a bug logged on this problem. He asked me to get some
additional information, also if you have a support case number that would be
really helpful. Any repro information also would be excellent.
Specifically, what type of store provider: Exchange mailbox, Exchange public
folders, PST files, custom store, etc.?
How many folders are subscribed to that event? What type of folders?
"Christian" <Christian> wrote in message
news:4D57167A-8D7E-4580-8D2A-D3CECEBD38DC@microsoft.com...
> Hi
> This issue is not adressed in SP2. At least if what I've been told by MS
> is
> true.
> This hotfix http://support.microsoft.com/kb/961752 is supposedly
> Outlook's part of the SP2 release.
> I've tried it, it does not help much.
> I've been in contact with MS support and have given them both an example
> solution and also a video showing the issue. It does indeed appear to be a
> bug in Outlook. (The tech support guy certainly thinks it is anyway).
> I expect to hear from them again shortly with regards to what happens
> next.
> regards
> Christian