Recent content by murgatroyd

Yes, I am emptying the autocomplete list using the File > Options > Mail > Send messages > "Empty Auto-Complete List" button. I tried just now using that button, closing Outlook, then checking the %localappdata%\microsoft\outlook\roamcache folder, but there was nothing there with...

I am using Outlook 2021 on a Windows 11 laptop. I have one (Exchange) account setup connected to an outlook.com email account via an OST file. I also have a PST file open, containing my calendar and contacts (there are no calendar or contacts in the OST file), and I have adjusted the address...

Thanks again. I removed the old (POP) account and added a new (Exchange) account, and retained the existing PST file and set it as default for calendar and contacts, and it is all working fine. One thing tripped me up at first: when I tried adding the new account outside Outlook (Control Panel...

Thanks for your prompt and helpful reply. Currently in Outlook 2021 I have just one profile with the one (default) PST file and one (default) POP account setup for accessing my outlook.com. email account. Do I need (a) to remove the existing profile and add a new profile with a new Exchange...

I have been using Outlook 2021 on a Windows 11 laptop to access my outlook.com. account via a POP account setup, but it appears I now need to use an Exchange account setup instead, because outlook.com. now requires "Modern authentication". Is there a way to add a new Exchange account setup in...

I have been using Outlook 2021 Home & Business on a new Windows 11 laptop for several months with no problems; however, today when doing a send/receive for my outlook.com email account, a username/password prompt keeps popping up, but it keeps failing with the error message "Your email server...

1. I created the following simple macro in Word, to remove space before and after paragraphs in a document. ---------- Sub ClearParagraphSpacing() Selection.WholeStory With Selection.ParagraphFormat .SpaceBefore = 0 .SpaceBeforeAuto = False .SpaceAfter = 0...

I have two laptops with Outlook 2019 running on Windows 10. One laptop has a single contacts folder, and when I start typing a name or email address in the To field in a new email on this laptop, it automatically pops up contacts with matching names or addresses from the contacts folder, as...

When I open Outlook 2019, it keeps showing a message that an add-in caused Outlook to start slowly. The one or two seconds that the add-in takes to load is negligible, and I have set it as "Always enable", and there is an option to suppress monitoring this for 7 or 30 days, but is there a way to...

I don't have an Office subscription on either laptop. I have stand-alone Office 2019 (not Office 365) on both, which I am using only with a local account on the PC (not with an MS account online). They are both set up identically, and when I first set them up, both had the Simplified Ribbon...

A couple of weeks ago, I purchased two new laptops with Windows 10 and Office 2019, and in Outlook, on both laptops, the arrow button ("caret") at the lower right corner of the ribbon said "Switch Ribbons. Switch between the Classic Ribbon and the Simplified Ribbon" when I hovered over it, and...

I am setting up Outlook 2019 on a Windows 10 laptop. I have three email accounts, all downloading email from a server via POP. I do not have the passwords saved (and do not want to), and when I click on Send/Receive the first time after opening Outlook, it prompts for the passwords as expected...

PS: From some further experimentation, the account checking sequence does appear to follow the sequence in which accounts are listed in Account Settings; however, it is also affected by the server response time, as it appears to check one account at a time on each server. In my setup, I have...

Thanks for your reply. Indeed. Maybe this is a bug? I found that accounts are *listed* in Send/Receive in the same sequence as in Account Settings, but they are still *checked* in the same sequence as they were created. I want to check all accounts at the same time but in a particular sequence.

After some experimentation, it appears that accounts are always checked in the same sequence that they were created regardless of their naming or listing, so the only way to change the checking sequence is to remove all accounts and re-add them in the required checking sequence.