murgatroyd
Senior Member
- OS Version(s)
- Windows
- Outlook version
- Outlook 2021 64 bit
- Email Account
- POP3
Operating system:: Windows 11
Outlook version: Outlook 2021
Email type or host: Exchange (outlook.com)
Outlook version: Outlook 2021
Email type or host: Exchange (outlook.com)
I am using Outlook 2021 on a Windows 11 laptop. I have one (Exchange) account setup connected to an outlook.com email account via an OST file. I also have a PST file open, containing my calendar and contacts (there are no calendar or contacts in the OST file), and I have adjusted the address book settings (Address Book > Tools > Options) so that both fields ("When opening the address book, show this address list first" and "When sending email, check address lists in this order") are set to list the contacts from the PST file.
When I open the address book, or when I create a new message and click on the To button, the contact list from the PST file is shown correctly. However, the autocomplete is not working (when I start typing a name or address that is in the contact list, nothing happens).
If I recreate the autocomplete list by emptying it, creating a new email, clicking the To button, and selecting the entire contact list, then the autocomplete starts working, but as soon as I close and reopen Outlook, the autocomplete stops working.
I tried setting both the OST and the PST as the default data file, and I tried disabling add-ins, but this had no effect on this issue.
How can I get the autocomplete to work properly?
When I open the address book, or when I create a new message and click on the To button, the contact list from the PST file is shown correctly. However, the autocomplete is not working (when I start typing a name or address that is in the contact list, nothing happens).
If I recreate the autocomplete list by emptying it, creating a new email, clicking the To button, and selecting the entire contact list, then the autocomplete starts working, but as soon as I close and reopen Outlook, the autocomplete stops working.
I tried setting both the OST and the PST as the default data file, and I tried disabling add-ins, but this had no effect on this issue.
How can I get the autocomplete to work properly?