Outlook Autocomplete suggestions showing wrong person's name against an email address

Status
Not open for further replies.

ChrisJohn

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I have Office 365 Home Premium and an account with Microsoft Exchange to manage my personal domain for email. When I start to type a person's name in the To: field the suggestion shows my name instead of the correct person for a specific email address. I have attached picture showing this with the email addresses disguised for displaying in a public forum. You will see that the first entry shows "WC" then my name Chris Willsher and underneath that my sister's email address. If I select that then it populates the To: field with Chris Willsher<elizabeth.willsherxxxxx@btinternet.com>

As you will see my own name appears correctly against the same initials further down the list.

I have other examples where it shows my son's name and someone else's email address.

I have tried deleting the Autocomplete entry individually, tried clearing the whole Autocomplete cache but nothing works. The wrong entry returns as soon as I start using the email address again. The correct details are in the Outlook Contact folder. Surely these Autocomplete entries must be stored somewhere so why can't we find them and edit them?

This issue has been driving me mad for quite a while now so any guidance would be very much appreciated.

outlook suggestions.jpg
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
J Outlook Autocomplete (Recipients) opens upward Using Outlook 2
N How do I make Outlook autocomplete addresses from a list of recognised <full_names> only? Using Outlook 2
M Outlook.com autocomplete list invaded by strange items Using Outlook.com accounts in Outlook 7
V Outlook 2013 - transfer autocomplete data Using Outlook 4
Michael Durthaler Outlook 2013 Autocomplete File Is Infected Using Outlook 1
G Outlook 2013 AutoComplete Limit Using Outlook 3
O Add please, Outlook Autocomplete working per account in multi profile ! Outlook Wishlist 5
Z Copy Outlook 2007 "AutoComplete Contacts” to Outlook 2010 Using Outlook 7
V Outlook 2010 Autocomplete Using Outlook 7
N Outlook should use address in address book before the address in Autocomplete Using Outlook 0
S vba outlook search string with special characters Outlook VBA and Custom Forms 1
F Wishlist Outlook suddenly began synchronizing deleted items every time I delete a single email. Using Outlook 1
U Outlook 2019 VBA run-time error 424 Outlook VBA and Custom Forms 2
K Outlook 2019 Randomly Disconnecting from Gmail Servers Using Outlook 5
P Outlook calendar and contacts sync problem-outlook disconnects Using Outlook.com accounts in Outlook 2
HarvMan Toggle between calendar and email in Outlook 365 Using Outlook 2
V Outlook error 500 Using Outlook 2
F Email being marked as Spam by Gmail and not being visible in Outlook Using Outlook 3
S Mac Outlook 365 Questions Using Outlook 0
M Outlook calendar is missing Using Outlook 2
G Save and Rename Outlook Email Attachments Outlook VBA and Custom Forms 0
G Trigger script without restaring outlook Outlook VBA and Custom Forms 7
T Have you written an articles about Outlook? Using Outlook 3
V Compound IF, OR, AND in Outlook form Outlook VBA and Custom Forms 4
A Any way to make Outlook Calendar invitations look right to Gmail/Google Calendar users? Using Outlook 3
R Outlook 365 update sets delete from server flag Using Outlook 1
M How to setup outlook after importing old account information - Entering email account info creates with "(1)" after the account! Using Outlook 1
P Prevent Outlook 2016 from using DASL filter Using Outlook 4
I Button PDF in Outlook Contact custom form Outlook VBA and Custom Forms 1
G VBA to save selected Outlook msg with new name in selected network Windows folder Outlook VBA and Custom Forms 1
X Outlook automation pull from PDF Using Outlook 5
O Outlook 365 - How to create / copy a new contact from an existing one? Using Outlook 3
M Gmail address associated with Outlook on new phone Using Outlook 9
D Cannot populate certain UserProperties in Outlook from Excel Outlook VBA and Custom Forms 2
F Excel VBA to move mails for outlook 365 on secondary mail account Outlook VBA and Custom Forms 1
G Outlook 2016: Want IMAP Data Files on My D: Drive and Not C: Drive Using Outlook 1
V Validating Outlook form with "OR" and "AND" Outlook VBA and Custom Forms 1
D Outlook 2016 64bit, Cannot Save in 'HTML', format Using Outlook 1
J Connect outlook to office365 exchange _without_ signing in office apps Using Outlook 4
D Outlook launch email showing new unread email in reading pane Using Outlook 11
M Convertor for Outlook Express Mail Store (.dbx) to Outlook Mail Store (.pst) Using Outlook 0
K Outlook adds space to rows in HTML email signatures viewed on mobile Using Outlook 1
L Outlook 2010 Outlook 2010 Outlook VBA and Custom Forms 2
V Outlook behaving oddly Using Outlook 2
M HTML email signature in Outlook Using Outlook 1
C What folders are needed when reinstalling Outlook 2010 Using Outlook 0
M Respond to Outlook Email Outlook VBA and Custom Forms 0
P Color Code or highlight folders in Outlook 2016 Using Outlook 2
U Outlook locking up when replying to Email Using Outlook 7
A "Get Add-Ins" - Which Version of Outlook to use Using Outlook 1

Similar threads

Top