Kika Melo
Member
- Outlook version
- Outlook 2016 32 bit
- Email Account
- Exchange Server
The situation I was asked to help with is: My friend uses her Gmail account on Outlook.com (i.e., not Office Outlook). Her Inbox is choc-a-block with Junk/Spam type of email, to the point that she is giving up using email (and, thus, missing some time-sensitive important messages which go unread!!!).
It would be good if, in the first instance, she could insert a filter/rule dictating that only messages which are sent from people in her Contacts list are considered Safe Senders and be accepted into the main Inbox folder (or be automatic moved to a sub-folder named, e.g., 'From Contacts Only'). Consequently, any incoming message whose email address does not exist in her Contacts list, would automatically go to the Junk Mail folder.
So, first questions: how can this be done? I could not find any Setting in Outlook.com to do exactly this, so is there a need for a VBA code or something else?
Once this is done, it would obviously raise the issue that there may be genuine messages from new, legitimate senders, whose addresses are not yet in her Contacts List, and which would end up in the Junk Mail folder. Therefore, in the second instance, she should thereafter check the Junk Mail and identify genuine messages of her interest and mark them as 'Safe Senders'. Questions" would she still need to formally add those addresses to her Contacts List, or would it not matter regarding the rule?
It would be good if, in the first instance, she could insert a filter/rule dictating that only messages which are sent from people in her Contacts list are considered Safe Senders and be accepted into the main Inbox folder (or be automatic moved to a sub-folder named, e.g., 'From Contacts Only'). Consequently, any incoming message whose email address does not exist in her Contacts list, would automatically go to the Junk Mail folder.
So, first questions: how can this be done? I could not find any Setting in Outlook.com to do exactly this, so is there a need for a VBA code or something else?
Once this is done, it would obviously raise the issue that there may be genuine messages from new, legitimate senders, whose addresses are not yet in her Contacts List, and which would end up in the Junk Mail folder. Therefore, in the second instance, she should thereafter check the Junk Mail and identify genuine messages of her interest and mark them as 'Safe Senders'. Questions" would she still need to formally add those addresses to her Contacts List, or would it not matter regarding the rule?