User-defined form arrives empty at the recipient

Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server
Hello in the group,

I created a custom form in Outlook 2013 and published it in the Personal Forms Library.

The form is simple: It is a form of message class IPM.note and has a recipient field with a default recipient, a text field for a name, six checkboxes and six text fields for entering numbers.

The purpose of the form is to order office supplies from our office.

I created the form with two layouts (writing and reading).

If I send the form to myself, all entered field values are transferred.

However, if I send the form to my colleague, only an empty e-mail arrives.

Did I overlook any option in the form properties?

And in the print view I only see the field names and values, not the form layout :confused:

Maybe one of you has a tip.

Unfortunately InfoPath is no longer available; that would have been my tool of choice... :(

Greetings, Daniel

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
When its in the personal forms, you need to enable the option to send form definitions - however, depending on the form elements, users might need to have it published in their personal forms.

if your company has a organizational forms library, publishing it there would be better than in personal forms and sending definitions.
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server
Hello, Diane,

publishing a form in the organizational forms library is a bureaucratic effort o_O

In the meantime, I have distributed the form to the participants as a OFT file and manually selected from the templates.