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Diane: Thank you. When I press CTRL+N, it is set to HTML. I added some text with color, etc. and sent it to one of my other emails. It was sent as HTML. The templates were created in Word (using the Quick Template Add-In) using color, font attributes, etc. When I create a new email and use...

Diane: Avast anti virus. I do not have the Avast COM Add-In loaded. Not sure what you mean by "Utilities". Assuming you mean the COM Add-Ins, I do not use any utility to send emails. I only use the COM Add-Ins for template text to populate the emails. If I understand correctly, I manually...

I have Outlook 2016. I generate all my emails in HTML. At times when I send my email it sends it as plain text (at least when I review the email in my Sent folder). I'm sending all my emails through my Gmail account. I wish I could say when and why it happens, but I cannot. For example, I sent...

Diane, thank you.

Thank you. Since I tried it, the results vary. Sometimes it works OK. Other times I get a message that it cannot save, has been opened by another user and cannot save (immediately after I just opened the file), out of memory (even for a very small file), and then at times it works OK. No matter...

Diane: Thanks for the feedback. In Gmail, I have it set as Auto-Expunge on which defaults to archive message for the second setting. I think I tried the settings you noted when I was trying to get it to work. I will try again and maybe I missed something during my testing. In 2010 the All...

Diane: Here is an example of the tracking in Outlook 2016 (Draft). At times (not sure how / why) I cannot accept the change. I know tracking is turned off in Word.

I'm using Outlook 2016. My default email account is a GMAIL account IMAP. I can send and receive emails. I cannot get the IMAP "All Mail" to be seen in my Gmail folder in Outlook, so I created an "All Mail" folder (Mail and Post Items) under my Gmail folder. I have looked at multiple topics...

Diane: Thanks. Yesterday I had a few drafts and both times the tracking was not turned on after multiple revisions. I turned off the tracking in Word 2016. Not sure if it was on or off to start since I kept pressing Control+Shift+E. Is there an option in Outlook to turn off tracking or does...

If I need to make a change to a view in a folder, currently the change is only in that folder. It does not update the same view across all folders. For example, assume I have "View A" and I apply it to folders F1, F2, F3. In F3, I then change "View A" to add a new column. I do not see that...

Thank you Diane. I created public views and then in each folder made a copy of the public view to a private view for each folder. The drawback to this is now is if I need to make edits and want the same edits on all folders, I need to manually update each folder one at a time. I tried to see...

I have Outlook 2016. I'm not sure how or why, but at times when I edit a draft there is review tracking turned on. I don't know why it happens one time but not another. I cannot find an option to turn review tracking off. Does such an option exist in Outlook 2016? Shawn

I may have found a possible work around. When I open a task (from my local drive), I initially complete a save. I add files, text, etc. and when done I complete a Save As to my desktop. When I close the task it again prompts about saving. I tried not saving and saving but the result of the file...

Diane: I keep trying different things in Outlook 2016 but my imported ribbon never stays around long. You noted above you had some luck creating a new ribbon. I had provided my steps in my previous reply, but the custom ribbons just do not stay around. I have to keep importing them. Are you...

Sorry about the typos in the heading. I could not see how to edit the heading text after I published the entry. I'm using Outlook 2016. I have multiple PST files with multiple views. I understand views in "All Mail and Post Folders" cannot be shard between "All IMAP Folders", so I created...

Diane: As always, thank you for your help. Shawn

Using Outlook 2016. I sent a few emails one with pictures embedded in the email and the other with a simple table (2x3) embedded. I saved the email and then looked at them this morning. With the one email, instead of the attachments being embedded, they were attached. The other email the table...

Diane: Thank you again for all your help. Many times after I open a task, add a file in notes, click save, it fails. I then need to open the task from the Inbox, add the file again, and then try to save again. Sometimes it takes a few times before it does save. I either get cannot save or the...

Diane: Thank you. Shawn

I have Outlook 2016 (via Office 365). I have a local PST file where I keep my data, emails. scheduler, etc. This is my default data file. I am using Gmail to receive and send my emails. This is my default email. Basically in my Gmail folders I do not keep any data. It is just a means (bridge)...