Sync Issues With My Gmail Account

Status
Not open for further replies.
S

srmsrm

Senior Member
Outlook version
Outlook 365 64 bit
Email Account
IMAP
I'm using Outlook 2016.

My default email account is a GMAIL account IMAP.

I can send and receive emails.

I cannot get the IMAP "All Mail" to be seen in my Gmail folder in Outlook, so I created an "All Mail" folder (Mail and Post Items) under my Gmail folder. I have looked at multiple topics but no solution seems to work for me other than creating the "All Mail" folder.

When I delete all my emails from the "All Mail" folder, I see them move to my "Trash" folder. All seems OK.

The issue is when I empty my "Trash" folder the emails then re-appear in my "All Mail" folder. The only way I can get rid of them is to go to my Gmail interface and delete them.

I have tried changing email settings in Outlook / Gmail but no configuration seems to work.

I'm guessing this has something to do with the custom "All Mail" folder, but not sure.

Any ideas?

Shawn
 
srmsrm said:
I cannot get the IMAP "All Mail" to be seen in my Gmail folder in Outlook,
Click to expand...
This is normal - outlook & google blocked this from showing in Outlook because it created duplicate messages (in the inbox or 'label' and one in all mail)
srmsrm said:
The issue is when I empty my "Trash" folder the emails then re-appear in my "All Mail" folder. The only way I can get rid of them is to go to my Gmail interface and delete them.
Click to expand...
In gmail.com's settings, how is it set to handle deleted items?
Gmail -
gmail-imap.png
 
Diane:

Thanks for the feedback.

In Gmail, I have it set as Auto-Expunge on which defaults to archive message for the second setting. I think I tried the settings you noted when I was trying to get it to work. I will try again and maybe I missed something during my testing.

In 2010 the All Mail folder was there. In 2016 do you recommend not showing it? Since I do move emails between acounts, they remain in the "All Mail" folder. Eventually I need to go to mail Gmail interface to remove them. My workflow is I do not keep many emails around. Maybe the setting above will help resolve what I am encountering.
 
srmsrm said:
In 2010 the All Mail folder was there. In 2016 do you recommend not showing it?
Click to expand...
Correct, it was there in early builds - they blocked in after 2013 was released and is blocked in 2013/2016. I don't recommend using it any email client - it just creates duplicates of any mail in the inbox or labels. In Outlook, this doubled the size of the data file - and created confusion when people thought they deleted mail from the inbox but found a copy there (that could be some of your issue).
 
Diane, I tried with keeping the "All Mail" folder for now. Even with the changes to the Google email, still no luck.

I know you suggested not including the "All Mail" folder, but for example when I move emails to my local PST Inbox, they are still in the "All Mail" folder on Gmail.

For my workflow, I do not keep many emails on Gmail (I move them to my local PST). Even if I do not have the "All Mail" folder in Outlook it seems like I still need to go to Gmail to remove those emails. For example, even if I remove the All Mail folder from Outlook, I still need to go to Gmail to remove them from Gmail "All Mail" folder.

With me having the "All Mail" folder I can see there are emails there that I need to act on. I still have the issue that I noted that began this thread, but I know about the emails.
 
in that case, you want the option set to immediately delete mail - when you move it, it is deleted from the server. autoexpunge setting shouldn't matter, but it probably makes sense to set it to immediately too.
 
Thanks.

To select "Immediately delete the message forever" I first need to select "Auto-Expunge off".

With "Auto-Expunge on", I cannot make any changes to the "When a message is marked as deleted..." section. Am I missing something?

1.jpg


Even with "Immediately delete the message forever" selected, when I moved a message it still ends up in "All Mail". I left clicked and dragged and right clicked and selected "Move". Results of both options is the email is moved from the Inbox but still shows up in the "All Mail".

It does look like now though when I empty items from the trash (in Outlook) they are being deleted. What was happening is when I moved the items to trash from All Mail, emptied it, the emails then reappeared in All Mail (As noted above). It now looks like when I empty the trash in Outlook, they are now deleted.

I'll keep testing but it looks like my original reason for this thread looks to be resolved. I'll keep testing,but this change looks to have fixed it. Thank you.
 
Status
Not open for further replies.
< Emails Configured As HTML But Sent As Plain Text | Outlook 2010 duplicate download emails 1 inbox 1 PST no updates >
Similar threads
Thread starter Title Forum Replies Date
M Managing Gmail "All Mail" sync issues with IMAP Using Outlook 1
Commodore iTunes sync on a new computer - any issues to be expected? Using Outlook 9
Rupert Dragwater Sync Issues (This Computer Only) Using Outlook 8
GregS Sync Issues (only Junkmail) Using Outlook 1
S Outlook.com Sync working, Sync to Android has issues Using Outlook.com accounts in Outlook 1
Diane Poremsky Outlook and iCloud Sync Issues Using Outlook 0
S Outlook 2016 Sync issues with outlook.com Using Outlook 0
Commodore Two Sync Issues folders Using Outlook 4
Diane Poremsky Outlook and iCloud Sync Issues Using Outlook 0
mwh1962 Sync issues with Windows 8.1 phone Using Outlook 2
D Sync issues Using Outlook 1
R Outlook 2013 IMAP Sync Issues Using Outlook 1
O Other BCM - Outlook sync issues BCM (Business Contact Manager) 1
R Thousand of sync issues on Outlook clients with Exchange 2010 Exchange Server Administration 5
S Import pst file into 365 desktop and have it sync one Using Outlook.com accounts in Outlook 2
N Best way to sync calendar and contacts between Outlook 365 and Outlook on iPhone Using Outlook 4
O Any 3rd party tool that sync (mirror) from Outlook Contacts to Google Contacts? Using Outlook 4
O Any 3rd party tool that sync (mirror) from Outlook Calendar to Google Calendar? Using Outlook 5
B Sync Outlook Public Folders to Contacts Using Outlook 2
C reminders not synced by CodeTwo Sync for iCloud Using Outlook 2
P Can no longer sync Outlook with iPhone calendar after iPhone update to 17.1.1 Using Outlook 7
O How to sync (one way) contacts between two Outlook (exchange) accounts? Using Outlook 0
P How to clear out all contacts in iCloud, so I can use iCloud-based sync program Using Outlook 1
S Sync Outlook (2021) tasks with Microsoft To Do Using Outlook 1
F Outlook 2019 Outlook 2019 Add and Sync to New computer Comcast server Using Outlook 2
KeithJB iCloud calendar sync only works one way! Using Outlook 3
J VBA for outlook to compare and sync between calendar Outlook VBA and Custom Forms 1
S.Champ Please help? I've imported a random workcalendar I dont even know who's. Can I undo it? and then I need to re-sync the google one again. Its a mess:( Using Outlook 2
P Outlook calendar and contacts sync problem-outlook disconnects Using Outlook.com accounts in Outlook 2
O Exchange Sync period only (e.g. last years mail) Using Outlook 0
O Newbie question: how to sync two Outlook -Exchange and IMAP- calendars? Using Outlook 4
R How to restrict GWSMO sync to Outlook Send/Receive cycles Using Outlook 0
R How to Sync *all* Google Workspace Mail Folders with Outlook 2019 (MS365) Using Outlook 3
C Not sync folders not found after MS Outlook 365 update Using Outlook 1
M Sync 'On my computer' emails Using Outlook 1
L Unable to Sync Web/Android MS To Do with Windows Outlook Tasks Using Outlook 3
L icloud contacts sync Using Outlook 4
T How can Exchange be configured to sync/push one-way so that the server data can't be affected Exchange Server Administration 0
O Email not leaving Outbox when using Excel VBA to sync Outlook account Outlook VBA and Custom Forms 4
B Outlook and iPhone Sync Using Outlook 3
J can't sync outlook calendar contacts with iphone ipad Using Outlook 4
V iCloud calendar sync problems Using Outlook 13
L automaticaly create a teams meeting with a sync Using Outlook 0
G Outlook 2016 sync contacts directly between phone and computer using outlook 2016 Using Outlook 0
B Outlook Business Contact Manager with SQL to Excel, User Defined Fields in BCM don't sync in SQL. Can I use VBA code to copy 1 field to another? BCM (Business Contact Manager) 0
Q Unable to Sync Quicken reminder with Outlook 2016 64Bit Using Outlook 1
T Outlook converts sent email to txt attachments when sync Using Outlook 0
L Outlook 2019 MAC sync error after working for 4 hours Using Outlook 1
D Outlook 2013 Yahoo IMAP Sync problems Using Outlook 1
B How to sync Outlook, iphone and Google calendars and contacts? Using Outlook 4

Similar threads

Back
Top