can't sync outlook calendar contacts with iphone ipad

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John2222

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Outlook version
Outlook 2019 64-bit
Email Account
POP3
For some reason, just started happening (Windows 10), when I make changes on my pc to Outlook (Office 364) contacts or calendar, the changes are not synced to my iPad or iPhone when I connect them. I even tried forcing one time "replace information on this iPhone" option, but still no luck.

I did notice that the MobileSync folder on my pc has changed location. May or may not be related. C:\Users\John\Apple\MobileSync\Backup (3 backups there)

I tried a reinstall of ITunes, but that didn't help.

Anyway to cleanup and force a sync to the iPhone and iPad that I haven't tried? Or some other approach? Thanks!
 
Is there a Windows/iTunes diagnostic repair program to analyze my setup? When I sync between Outlook on the PC and contacts and calendar on the iPad, it takes 10 minutes! It used to take just a minute or two to sync. It seems really SLOW.
 
I'm not aware of any that will test the ipad - outlook has SaRA but its mostly only for office 365 business accounts. It doesn't do much for other accounts.
 
I tried this approach, which sounds solid, but after reinstalling iTunes as instructed, I got the same results:
Remove and reinstall iTunes and related software components for Windows 7 and later

Finally, I found/used a program called copytrans to copy (import) Contacts and Calendar from Outlook and copy to my iPhone.
 
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