Thousand of sync issues on Outlook clients with Exchange 2010

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robertin75

Senior Member
Outlook version
Outlook 2007
Email Account
POP3
Hello:

I was checking the sync issues folder on several Outlook PC's and some of them have thousand of issues mostly on the Sync Issues root folder location.

Are these normal?

Some examples:

9:18:05 Error synchronizing folder
9:18:05 [80070005-508-80070005-560]
9:18:05 You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator.
9:18:05 Microsoft Exchange Information Store
9:18:05 For more information on this failure, click the URL below:
9:18:05 Support For Microsoft Outlook9:18:05 Error synchronizing folder
9:18:05 [80070005-508-80070005-560]
9:18:05 You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator.
9:18:05 Microsoft Exchange Information Store
9:18:05 For more information on this failure, click the URL below:
9:18:05 Support For Microsoft Outlook

-----------------------------------------------------------------------------------------------------------10:43:28 Error synchronizing folder
10:43:28 [80070005-508-80070005-560]
10:43:28 You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator.
10:43:28 Microsoft Exchange Information Store
10:43:28 For more information on this failure, click the URL below:
10:43:28 Support For Microsoft Outlook
------------------------------------------------------------------------------------------------------13:13:26 Synchronization of some deletions failed.
13:13:26 [8004010F-501-8004010F-130]
13:13:26 The client operation failed.
13:13:26 Microsoft Exchange Information Store
13:13:26 For more information on this failure, click the URL below:
13:13:26 Support For Microsoft Outlook
13:13:26 1 item(s) deleted in online folder
13:13:26 Done
-------------------------------------------------------------------------------------------------------9:36:36 Synchronizer Version 14.0.6117
9:36:36 Synchronizing Mailbox 'Donna'
9:36:36 Synchronizing server changes in folder 'Ron - Calendar'
9:36:36 Downloading from server 'MAIL.vcs.local'
9:36:36 Error synchronizing folder
9:36:36 [80070005-508-80070005-560]
9:36:36 You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator.
9:36:36 Microsoft Exchange Information Store
9:36:36 For more information on this failure, click the URL below:
9:36:36 Support For Microsoft Outlook
9:36:36 Done
-------------------------------------------------------------------------------------------------------------Anyone can shed some light?

Thanks and help is greatly appreciated.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
sorry about missing the question before. Sync errors are not unusual but these errors are saying you don't have permission to the folder.

Can donna open ron's calendar using open shared folders?

9:36:36 Synchronizing Mailbox 'Donna'
9:36:36 Synchronizing server changes in folder 'Ron - Calendar'
9:36:36 Downloading from server 'MAIL.vcs.local'
9:36:36 Error synchronizing folder
9:36:36 [80070005-508-80070005-560]
9:36:36 You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator.
 

robertin75

Senior Member
Outlook version
Outlook 2007
Email Account
POP3
Actually she does.

I also have a lot of sync issues on my outlook from calendars I have permissions to open. I get sometimes 4 of these errors per day.

Could this because the Exchange Server does not have the latest SP?

http://support.microsoft.com/kb/221238</SPAN>

This is apparently a different error code but I don't know if this applies also to the problem we are facing.

This is the current version of the Exchange Server 2010 we have:

Version 14.01.0355.002

Thanks for your help
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
That KB references Exchange 5.5 and old versions of Outlook - but in theory, the problem could be the same. Are you guys using public folders on Exchange 2010?

Does OWA work ok? Anything in the Event logs on the server? I'm wondering if permissions on EWS are goofy and causing the error.
 

epyxken

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
I get this stupid message every-time I try to sync a calendar for someone who has a private appointment!

Calendars re-sync a lot of times in a day.

Looks like a bug to me Microsoft!
 
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