Outlook 2016 Sync Issues (only Junkmail)


Outlook version
Outlook 2016 64 bit
Email Account
I get a few of the items in the attached snip on most days. Do I need to respond to these messages? What do they mean? All the items are related to Junkmail. Thanks

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Basically, it is just telling you that there is an error in the folder - it doesn't give much of a clue as to what the error is, but since its junkmail, its not important.

You should empty the junkmail (2) folder - something in it is causing the sync error. Actually, you probably should delete it too (and a (1) folder, if it exists), then empty deleted items (or delete it from web access) - the (2) indicates its a duplicate folder.

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