Hi Fellow Techies,
I have two brand new computers running Windows 7 Home. I have installed Microsoft Office Small Business 2000 on both with Outlook 2000. I have brought over from the two old computers, all .pst accounts. I have two sceranios going on...
1st computer -When Outlook is opened, the folder list panel is showing two pst folders that are no longer present and do not exist. When the program opens, I receive an error message of...
"The information service has not been configured. Select an existing file to configure or type the name of a new file to create."
My thought is that this is due to the two non-existing .pst confusing the third default pst folder. So I have been attemtping to delete or modify the start up of Outlook to avoid the load of these two non-existant pst's. This is a standalsone (non-work group or corporate) configuration. I have tried deleting the original setup of the account, to run scanpst, to uninstall the program and reinstall, to allow for a compact and enlarge (not the issue), remove and delete all MAPI files and basically all items Microsoft offers on this issue. I may be off here, but I continue to think if I can only find a way to surpress/modify the original load of those two non-existant pst's. Not certian if a registry mod would do the trick??? I can go offline and close the two non-exisitant PST's and then go back on line and all is fine until I reboot the computer and the two pst's reappear with the same problem. Any ideas would be grealy appreciated...
2nd Computer - After configuring the email account, I open up Outlook only to receive the following error message...
"Messaging Interface has returned an unknown error"
Again, I have brought over all backup pst's and Outlook will not allow me to open a past pst file and instead closes the program completely. I have gone to Microsoft's site as well on this issue andhave again applied a scanpst to files, created a new profile, new set of MAPI, etc. and still no luck. This computer too is a standalone. Any ideas on this issue would be greatly appreciated.
Mike