Marketing Campaign is erroring out (massively)

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Not open for further replies.
U

Userunfriendly

Almost any function attempted with Marketing Campaign is failing with the
famous "Business Contact Manager for Outlook could not complete your last
task"

I did all the recommended fixes, like running Outlook as Administrator.
(Windows 7 Professional, Outlook 2007, BCM SP2, connecting to shared database
on SQL 2005)

We thought it was permissions, so we made the user sysadmin for all
databases on the server.

The tech team has begun gnawing on furniture, you're our last hope. Help us.

[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.6511739]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.7011749]Iris.Mapi.MessageStore:
IMAPIContainer::GetContentsTable:Enter: 0x03e03ee0
[V] [13:39:36.7011749]Iris.Mapi.MessageStore:
MAPIContainer::GetContentsTable:Return: 0x03e03ee0, 0x00000000
[V] [13:39:36.7011749]Iris.Mapi.MessageStore:
IMAPIContainer::GetContentsTable:Enter: 0x03e03ee0
[V] [13:39:36.7011749]Iris.Mapi.MessageStore:
MAPIContainer::GetContentsTable:Return: 0x03e03ee0, 0x00000000
[V] [13:39:36.7211753]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
ExplorerWrapper:HandleFolderSwitch: Enter
[V] [13:39:36.7211753]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.7211753]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.7211753]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.7211753]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.7311755]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.7311755]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.7311755]Iris.Mapi.MessageStore:
IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
[V] [13:39:36.7311755]Iris.Mapi.MessageStore:
MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
[V] [13:39:36.7311755]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
ExplorerWrapper:HandleFolderSwitch: Exit
[V] [13:39:36.7311755]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuBTCampaigns_Click: Exit
[V] [13:39:36.7511759]Iris.Mapi.MessageStore:
IMAPITable::QueryPosition:Enter: 0x12d62838
[V] [13:39:36.7511759]Iris.Mapi.MessageStore:
MAPITable::QueryPosition:Return: 0x12d62838, 0x00000000
[V] [13:39:36.7511759]Iris.Mapi.MessageStore: IMAPITable::QueryRows:Enter:
0x12d62838
[V] [13:39:36.8411777]Iris.Mapi.MessageStore: MAPITable::QueryRows:Return:
0x12d62838, 0x00000000
[V] [13:39:36.8711783]Iris.Mapi.MessageStore: IMAPITable::GetRowCount:Enter:
0x12d62838
[V] [13:39:36.8711783]Iris.Mapi.MessageStore: MAPITable::GetRowCount:Return:
0x12d62838, 0x00000000
[V] [13:39:36.8711783]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0065e7fc
[V] [13:39:36.8711783]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0065e7fc, 0x00000000
[V] [13:39:36.8711783]Iris.Mapi.MessageStore: IMAPITable::GetRowCount:Enter:
0x12d62888
[V] [13:39:36.8711783]Iris.Mapi.MessageStore: MAPITable::GetRowCount:Return:
0x12d62888, 0x00000000
[V] [13:39:36.8711783]Iris.Mapi.MessageStore: IMAPITable::SeekRow:Enter:
0x12d62838
[V] [13:39:36.8711783]Iris.Mapi.MessageStore: MAPITable::SeekRow:Return:
0x12d62838, 0x00000000
[V] [13:39:36.8711783]Iris.Mapi.MessageStore: IMAPITable::QueryRows:Enter:
0x12d62838
[V] [13:39:36.8911787]Iris.Mapi.MessageStore: MAPITable::QueryRows:Return:
0x12d62838, 0x00000000
[V] [13:39:36.9211793]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x12d66cb4
[V] [13:39:36.9211793]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x12d66cb4, 0x00000000
[V] [13:39:36.9211793]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [13:39:36.9211793]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [13:39:36.9211793]Iris.Mapi.MessageStore:
IMAPIProp::GetIDsFromNames:Enter: 0x03e03ee0
[V] [13:39:36.9211793]Iris.Mapi.MessageStore:
MAPIProp::GetIDsFromNames:Return: 0x03e03ee0, 0x00000000
[V] [13:39:36.9211793]Iris.Mapi.MessageStore:
IMAPIProp::GetIDsFromNames:Enter: 0x03e03ee0
[V] [13:39:36.9211793]Iris.Mapi.MessageStore:
MAPIProp::GetIDsFromNames:Return: 0x03e03ee0, 0x00000000
[V] [13:39:36.9311795]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x0065e7fc
[V] [13:39:36.9311795]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x0065e7fc, 0x00000000
[V] [13:39:36.9311795]Iris.Mapi.MessageStore: IMAPITable::GetRowCount:Enter:
0x12d62888
[V] [13:39:36.9311795]Iris.Mapi.MessageStore: MAPITable::GetRowCount:Return:
0x12d62888, 0x00000000
[V] [13:39:37.7211953]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [13:39:37.7211953]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [13:39:37.8811985]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [13:39:37.8811985]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [13:39:38.0412017]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [13:39:38.0412017]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [13:39:39.0012209]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x03e03ee0
[V] [13:39:39.0012209]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x03e03ee0, 0x00000000
[V] [13:39:39.0012209]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x03e03ee0
[V] [13:39:39.0012209]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x03e03ee0, 0x00000000
[V] [13:39:39.0112211]Iris.Mapi.MessageStore:
IMAPIFolder::CreateMessage:Enter: 0x03e03ee0
[V] [13:39:39.0112211]Iris.Mapi.MessageStore:
MAPIFolder::CreateMessage:Return: 0x03e03ee0, 0x00000000
[V] [13:39:39.0112211]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x12d628d8
[V] [13:39:39.0112211]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x12d628d8, 0x00000000
[V] [13:39:39.0112211]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x12d628d8
[V] [13:39:39.0112211]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x12d628d8, 0x00000000
[V] [13:39:39.0112211]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x12d628d8
[V] [13:39:39.0112211]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x12d628d8, 0x00000000
[V] [13:39:39.0112211]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x03e03ee0
[V] [13:39:39.0112211]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x03e03ee0, 0x00000000
[V] [13:39:39.0212213]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x12d628d8
[V] [13:39:39.0212213]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x12d628d8, 0x00000000
[V] [13:39:39.0612221]Iris.Mapi.MessageStore:
IMAPIProp::GetIDsFromNames:Enter: 0x12d628d8
[V] [13:39:39.0612221]Iris.Mapi.MessageStore:
MAPIProp::GetIDsFromNames:Return: 0x12d628d8, 0x00000000
[V] [13:39:39.0612221]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x12d628d8
[V] [13:39:39.0612221]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x12d628d8, 0x00040380
[V] [13:39:39.0612221]Iris.Mapi.MessageStore: IMAPIProp::OpenProperty:Enter:
0x12d628d8
[V] [13:39:39.0612221]Iris.Mapi.MessageStore: MAPIException:
hresult=0xffffffff8004010f, message:
[V] [13:39:39.0612221]Iris.Mapi.MessageStore:
[V] [13:39:39.0812225]Iris.Mapi.MessageStore: at
Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiProp.OpenProperty(PropTag OpenPropTag, Type InterfaceType, IMAPIProp_OpenProperty_Flags flags)
at
Microsoft.Interop.Mapi.MAPIPropImpl<IMessage,Microsoft::Interop::Mapi::IMessage>.OpenPropertyManaged(MAPIPropImpl<IMessage\,Microsoft::Interop::Mapi::IMessage>*
, UInt32 ulPropTag, _GUID* lpiid, UInt32 ulInterfaceOptions, UInt32 ulFlags,
IUnknown** lppUnk)
[V] [13:39:39.0812225]Iris.Mapi.MessageStore: MAPIProp::OpenProperty:Return:
0x12d628d8, 0x8004010f
[V] [13:39:39.0812225]Iris.Mapi.MessageStore: IMAPIProp::GetLastError:Enter:
0x12d628d8
[V] [13:39:39.0812225]Iris.Mapi.MessageStore: MAPIProp::GetLastError:Return:
0x12d628d8, 0x00000000
[V] [13:39:39.0812225]Iris.Mapi.MessageStore: IMAPIProp::OpenProperty:Enter:
0x12d628d8
[V] [13:39:39.0812225]Iris.Mapi.MessageStore: MAPIException:
hresult=0xffffffff8004010f, message:
[V] [13:39:39.0812225]Iris.Mapi.MessageStore:
[V] [13:39:39.0812225]Iris.Mapi.MessageStore: at
Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiProp.OpenProperty(PropTag OpenPropTag, Type InterfaceType, IMAPIProp_OpenProperty_Flags flags)
at
Microsoft.Interop.Mapi.MAPIPropImpl<IMessage,Microsoft::Interop::Mapi::IMessage>.OpenPropertyManaged(MAPIPropImpl<IMessage\,Microsoft::Interop::Mapi::IMessage>*
, UInt32 ulPropTag, _GUID* lpiid, UInt32 ulInterfaceOptions, UInt32 ulFlags,
IUnknown** lppUnk)
[V] [13:39:39.0812225]Iris.Mapi.MessageStore: MAPIProp::OpenProperty:Return:
0x12d628d8, 0x8004010f
[V] [13:39:39.0812225]Iris.Mapi.MessageStore: IMAPIProp::GetLastError:Enter:
0x12d628d8
[V] [13:39:39.0812225]Iris.Mapi.MessageStore: MAPIProp::GetLastError:Return:
0x12d628d8, 0x00000000
[V] [13:39:39.0812225]Iris.Mapi.MessageStore: IMAPIProp::OpenProperty:Enter:
0x12d628d8
[V] [13:39:39.0812225]Iris.Mapi.MessageStore: MAPIException:
hresult=0xffffffff8004010f, message:
[V] [13:39:39.0812225]Iris.Mapi.MessageStore:
[V] [13:39:39.0812225]Iris.Mapi.MessageStore: at
Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiProp.OpenProperty(PropTag OpenPropTag, Type InterfaceType, IMAPIProp_OpenProperty_Flags flags)
at
Microsoft.Interop.Mapi.MAPIPropImpl<IMessage,Microsoft::Interop::Mapi::IMessage>.OpenPropertyManaged(MAPIPropImpl<IMessage\,Microsoft::Interop::Mapi::IMessage>*
, UInt32 ulPropTag, _GUID* lpiid, UInt32 ulInterfaceOptions, UInt32 ulFlags,
IUnknown** lppUnk)
[V] [13:39:39.0812225]Iris.Mapi.MessageStore: MAPIProp::OpenProperty:Return:
0x12d628d8, 0x8004010f
[V] [13:39:39.0812225]Iris.Mapi.MessageStore: IMAPIProp::GetLastError:Enter:
0x12d628d8
[V] [13:39:39.0812225]Iris.Mapi.MessageStore: MAPIProp::GetLastError:Return:
0x12d628d8, 0x00000000
[V] [13:39:39.1812245]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x12d628d8
[V] [13:39:39.1812245]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x12d628d8, 0x00040380
[V] [13:39:39.1812245]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
IrisCampaign:moDeliveryMethod_Change: Enter
[V] [13:39:39.4412297]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x12d628d8
[V] [13:39:39.4412297]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x12d628d8, 0x00040380
[V] [13:39:39.4412297]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x12d628d8
[V] [13:39:39.4412297]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x12d628d8, 0x00040380
[V] [13:39:39.4412297]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
IrisCampaign:moSimplestQueryEvents_Change: Enter
[V] [13:39:39.4412297]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
IrisCampaign:moSimplestQueryEvents_Change: Exit
[V] [13:39:39.4412297]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
IrisCampaign:moRadioContacts_Change: Enter
[V] [13:39:39.4412297]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
IrisCampaign:moRadioContacts_Change: Exit
[V] [13:39:39.4412297]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
IrisCampaign:moSimplestQueryEvents_Change: Enter
[V] [13:39:39.4412297]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
IrisCampaign:moSimplestQueryEvents_Change: Exit
[V] [13:39:39.4412297]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
IrisCampaign:moContentFile_Change: Enter
[V] [13:39:39.4412297]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
IrisCampaign:moCampaignType_Change: Enter
[V] [13:39:39.4512299]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
IrisCampaign:moContentFile_Change: Enter
[V] [13:39:39.4512299]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x12d628d8
[V] [13:39:39.4512299]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x12d628d8, 0x00040380
[V] [13:39:39.5112311]Iris.Mapi.MessageStore:
IMAPIProp::GetIDsFromNames:Enter: 0x12d628d8
[V] [13:39:39.5112311]Iris.Mapi.MessageStore:
MAPIProp::GetIDsFromNames:Return: 0x12d628d8, 0x00000000
[V] [13:39:39.5112311]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x12d628d8
[V] [13:39:39.5112311]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x12d628d8, 0x00040380
[V] [13:39:39.6712343]Iris.Mapi.MessageStore:
IMAPIProp::GetIDsFromNames:Enter: 0x12d628d8
[V] [13:39:39.6712343]Iris.Mapi.MessageStore:
MAPIProp::GetIDsFromNames:Return: 0x12d628d8, 0x00000000
[V] [13:39:39.6712343]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x12d628d8
[V] [13:39:39.6712343]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x12d628d8, 0x00040380
[V] [13:39:40.0712423]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
IrisCampaign:moCurrentItem_GotRecipientCount: Enter
[V] [13:39:40.0812425]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x12d628d8
[V] [13:39:40.0912427]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x12d628d8, 0x00040380
[V] [13:39:40.0912427]Iris.Mapi.MessageStore: IMAPIProp::SetProps:Enter:
0x12d628d8
[V] [13:39:40.1112431]Iris.Mapi.MessageStore: MAPIProp::SetProps:Return:
0x12d628d8, 0x00000000
[V] [13:39:40.1112431]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
IrisCampaign:SetupRecipientGrid: Enter
[V] [13:39:40.1112431]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
IrisCampaign:moCurrentItem_GotRecipientCount: Exit
[V] [13:39:42.0712823]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
IrisCampaign:moReviewAndFilter_Click: Enter
[V] [13:39:42.0712823]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x12d628d8
[V] [13:39:42.0712823]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x12d628d8, 0x00000000
[V] [13:39:42.0712823]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x12d628d8
[V] [13:39:42.0712823]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x12d628d8, 0x00000000
[E] [13:39:42.1012829]BCMRes: There is an error in XML document (6687, 21).
[E] [13:39:42.1012829]BCMRes: at
System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader,
String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream)
at
Microsoft.BusinessSolutions.eCRM.BusinessLayer.XmlPropertySerializer.Deserialize[T](String xml)
at
Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.CampaignWrapper.get_RecipientList()
at
Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.CampaignWrapper.get_TypeToQueryFor()
at
Microsoft.BusinessSolutions.eCRM.OutlookAddIn.IrisCampaign.moReviewAndFilter_Click()
[V] [13:39:44.1613249]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
IrisCampaign:moReviewAndFilter_Click: Exit
[V] [13:39:44.1713251]Iris.Mapi.MessageStore:
IMAPIProp::GetIDsFromNames:Enter: 0x12d628d8
[V] [13:39:44.1713251]Iris.Mapi.MessageStore:
MAPIProp::GetIDsFromNames:Return: 0x12d628d8, 0x00000000
[V] [13:39:44.1713251]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x12d628d8
[V] [13:39:44.1713251]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
0x12d628d8, 0x00040380
[V] [13:39:46.1913655]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
InspectorWrapperBase:moInspector_Close: Exit
[V] [13:39:46.2613669]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [13:39:46.2613669]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [13:39:47.1713851]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [13:39:47.1713851]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [13:39:47.6113939]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [13:39:47.6113939]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [13:39:47.8413985]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [13:39:47.8413985]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [13:39:48.3814093]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [13:39:48.3814093]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [13:39:50.4814521]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils:
EAA: 01:39:50.481 - queueing new mail item [ queue-size:1 ]
[V] [13:39:50.4814521]Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils:
EAA: 01:39:50.481: processing queued item [ queue-size:1;
last-item-duration:240ms; elapsed:414947ms ]
[V] [13:40:54.5772575]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Enter: 0x12d66cb4
[V] [13:40:54.5772575]Iris.Mapi.MessageStore:
IMSCapabilities::GetCapabilities:Return: 0x12d66cb4, 0x00000000
[V] [13:41:23.7104259]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [13:41:23.7104259]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [13:41:23.7104259]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [13:41:23.7104259]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [13:41:23.8604319]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
[V] [13:41:23.8604319]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
[V] [13:41:28.1106019]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
moMnuHelpAboutBusinessContactManager_Click: Enter
 
What is it that your were doing when this error was captured ?

Where you trying to save a marketing campaign or publish one ?
Regards

Rahul Thomas

MSFT

"Userunfriendly" <Userunfriendly> wrote in message
news:23E65D22-688F-42A7-8021-9B08CC3B2D0C@microsoft.com...
> Almost any function attempted with Marketing Campaign is failing with the
> famous "Business Contact Manager for Outlook could not complete your last
> task"
>
> I did all the recommended fixes, like running Outlook as Administrator.
> (Windows 7 Professional, Outlook 2007, BCM SP2, connecting to shared
> database
> on SQL 2005)
>
> We thought it was permissions, so we made the user sysadmin for all
> databases on the server.
>
> The tech team has begun gnawing on furniture, you're our last hope. Help
> us.
>
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.7011749]Iris.Mapi.MessageStore:
> IMAPIContainer::GetContentsTable:Enter: 0x03e03ee0
> [V] [13:39:36.7011749]Iris.Mapi.MessageStore:
> MAPIContainer::GetContentsTable:Return: 0x03e03ee0, 0x00000000
> [V] [13:39:36.7011749]Iris.Mapi.MessageStore:
> IMAPIContainer::GetContentsTable:Enter: 0x03e03ee0
> [V] [13:39:36.7011749]Iris.Mapi.MessageStore:
> MAPIContainer::GetContentsTable:Return: 0x03e03ee0, 0x00000000
> [V] [13:39:36.7211753]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> ExplorerWrapper:HandleFolderSwitch: Enter
> [V] [13:39:36.7211753]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.7211753]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.7211753]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.7211753]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.7311755]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.7311755]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.7311755]Iris.Mapi.MessageStore:
> IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> [V] [13:39:36.7311755]Iris.Mapi.MessageStore:
> MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> [V] [13:39:36.7311755]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> ExplorerWrapper:HandleFolderSwitch: Exit
> [V] [13:39:36.7311755]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> moMnuBTCampaigns_Click: Exit
> [V] [13:39:36.7511759]Iris.Mapi.MessageStore:
> IMAPITable::QueryPosition:Enter: 0x12d62838
> [V] [13:39:36.7511759]Iris.Mapi.MessageStore:
> MAPITable::QueryPosition:Return: 0x12d62838, 0x00000000
> [V] [13:39:36.7511759]Iris.Mapi.MessageStore: IMAPITable::QueryRows:Enter:
> 0x12d62838
> [V] [13:39:36.8411777]Iris.Mapi.MessageStore: MAPITable::QueryRows:Return:
> 0x12d62838, 0x00000000
> [V] [13:39:36.8711783]Iris.Mapi.MessageStore:
> IMAPITable::GetRowCount:Enter:
> 0x12d62838
> [V] [13:39:36.8711783]Iris.Mapi.MessageStore:
> MAPITable::GetRowCount:Return:
> 0x12d62838, 0x00000000
> [V] [13:39:36.8711783]Iris.Mapi.MessageStore:
> IMSCapabilities::GetCapabilities:Enter: 0x0065e7fc
> [V] [13:39:36.8711783]Iris.Mapi.MessageStore:
> IMSCapabilities::GetCapabilities:Return: 0x0065e7fc, 0x00000000
> [V] [13:39:36.8711783]Iris.Mapi.MessageStore:
> IMAPITable::GetRowCount:Enter:
> 0x12d62888
> [V] [13:39:36.8711783]Iris.Mapi.MessageStore:
> MAPITable::GetRowCount:Return:
> 0x12d62888, 0x00000000
> [V] [13:39:36.8711783]Iris.Mapi.MessageStore: IMAPITable::SeekRow:Enter:
> 0x12d62838
> [V] [13:39:36.8711783]Iris.Mapi.MessageStore: MAPITable::SeekRow:Return:
> 0x12d62838, 0x00000000
> [V] [13:39:36.8711783]Iris.Mapi.MessageStore: IMAPITable::QueryRows:Enter:
> 0x12d62838
> [V] [13:39:36.8911787]Iris.Mapi.MessageStore: MAPITable::QueryRows:Return:
> 0x12d62838, 0x00000000
> [V] [13:39:36.9211793]Iris.Mapi.MessageStore:
> IMSCapabilities::GetCapabilities:Enter: 0x12d66cb4
> [V] [13:39:36.9211793]Iris.Mapi.MessageStore:
> IMSCapabilities::GetCapabilities:Return: 0x12d66cb4, 0x00000000
> [V] [13:39:36.9211793]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
> [V] [13:39:36.9211793]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
> [V] [13:39:36.9211793]Iris.Mapi.MessageStore:
> IMAPIProp::GetIDsFromNames:Enter: 0x03e03ee0
> [V] [13:39:36.9211793]Iris.Mapi.MessageStore:
> MAPIProp::GetIDsFromNames:Return: 0x03e03ee0, 0x00000000
> [V] [13:39:36.9211793]Iris.Mapi.MessageStore:
> IMAPIProp::GetIDsFromNames:Enter: 0x03e03ee0
> [V] [13:39:36.9211793]Iris.Mapi.MessageStore:
> MAPIProp::GetIDsFromNames:Return: 0x03e03ee0, 0x00000000
> [V] [13:39:36.9311795]Iris.Mapi.MessageStore:
> IMSCapabilities::GetCapabilities:Enter: 0x0065e7fc
> [V] [13:39:36.9311795]Iris.Mapi.MessageStore:
> IMSCapabilities::GetCapabilities:Return: 0x0065e7fc, 0x00000000
> [V] [13:39:36.9311795]Iris.Mapi.MessageStore:
> IMAPITable::GetRowCount:Enter:
> 0x12d62888
> [V] [13:39:36.9311795]Iris.Mapi.MessageStore:
> MAPITable::GetRowCount:Return:
> 0x12d62888, 0x00000000
> [V] [13:39:37.7211953]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
> [V] [13:39:37.7211953]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
> [V] [13:39:37.8811985]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
> [V] [13:39:37.8811985]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
> [V] [13:39:38.0412017]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
> [V] [13:39:38.0412017]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
> [V] [13:39:39.0012209]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> 0x03e03ee0
> [V] [13:39:39.0012209]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> 0x03e03ee0, 0x00000000
> [V] [13:39:39.0012209]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> 0x03e03ee0
> [V] [13:39:39.0012209]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> 0x03e03ee0, 0x00000000
> [V] [13:39:39.0112211]Iris.Mapi.MessageStore:
> IMAPIFolder::CreateMessage:Enter: 0x03e03ee0
> [V] [13:39:39.0112211]Iris.Mapi.MessageStore:
> MAPIFolder::CreateMessage:Return: 0x03e03ee0, 0x00000000
> [V] [13:39:39.0112211]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> 0x12d628d8
> [V] [13:39:39.0112211]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> 0x12d628d8, 0x00000000
> [V] [13:39:39.0112211]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> 0x12d628d8
> [V] [13:39:39.0112211]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> 0x12d628d8, 0x00000000
> [V] [13:39:39.0112211]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> 0x12d628d8
> [V] [13:39:39.0112211]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> 0x12d628d8, 0x00000000
> [V] [13:39:39.0112211]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> 0x03e03ee0
> [V] [13:39:39.0112211]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> 0x03e03ee0, 0x00000000
> [V] [13:39:39.0212213]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> 0x12d628d8
> [V] [13:39:39.0212213]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> 0x12d628d8, 0x00000000
> [V] [13:39:39.0612221]Iris.Mapi.MessageStore:
> IMAPIProp::GetIDsFromNames:Enter: 0x12d628d8
> [V] [13:39:39.0612221]Iris.Mapi.MessageStore:
> MAPIProp::GetIDsFromNames:Return: 0x12d628d8, 0x00000000
> [V] [13:39:39.0612221]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> 0x12d628d8
> [V] [13:39:39.0612221]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> 0x12d628d8, 0x00040380
> [V] [13:39:39.0612221]Iris.Mapi.MessageStore:
> IMAPIProp::OpenProperty:Enter:
> 0x12d628d8
> [V] [13:39:39.0612221]Iris.Mapi.MessageStore: MAPIException:
> hresult=0xffffffff8004010f, message:
> [V] [13:39:39.0612221]Iris.Mapi.MessageStore:
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore: at
> Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiProp.OpenProperty(PropTag
> OpenPropTag, Type InterfaceType, IMAPIProp_OpenProperty_Flags flags)
> at
> Microsoft.Interop.Mapi.MAPIPropImpl<IMessage,Microsoft::Interop::Mapi::IMessage>.OpenPropertyManaged(MAPIPropImpl<IMessage\,Microsoft::Interop::Mapi::IMessage>*
> , UInt32 ulPropTag, _GUID* lpiid, UInt32 ulInterfaceOptions, UInt32
> ulFlags,
> IUnknown** lppUnk)
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> MAPIProp::OpenProperty:Return:
> 0x12d628d8, 0x8004010f
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> IMAPIProp::GetLastError:Enter:
> 0x12d628d8
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> MAPIProp::GetLastError:Return:
> 0x12d628d8, 0x00000000
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> IMAPIProp::OpenProperty:Enter:
> 0x12d628d8
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore: MAPIException:
> hresult=0xffffffff8004010f, message:
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore: at
> Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiProp.OpenProperty(PropTag
> OpenPropTag, Type InterfaceType, IMAPIProp_OpenProperty_Flags flags)
> at
> Microsoft.Interop.Mapi.MAPIPropImpl<IMessage,Microsoft::Interop::Mapi::IMessage>.OpenPropertyManaged(MAPIPropImpl<IMessage\,Microsoft::Interop::Mapi::IMessage>*
> , UInt32 ulPropTag, _GUID* lpiid, UInt32 ulInterfaceOptions, UInt32
> ulFlags,
> IUnknown** lppUnk)
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> MAPIProp::OpenProperty:Return:
> 0x12d628d8, 0x8004010f
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> IMAPIProp::GetLastError:Enter:
> 0x12d628d8
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> MAPIProp::GetLastError:Return:
> 0x12d628d8, 0x00000000
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> IMAPIProp::OpenProperty:Enter:
> 0x12d628d8
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore: MAPIException:
> hresult=0xffffffff8004010f, message:
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore: at
> Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiProp.OpenProperty(PropTag
> OpenPropTag, Type InterfaceType, IMAPIProp_OpenProperty_Flags flags)
> at
> Microsoft.Interop.Mapi.MAPIPropImpl<IMessage,Microsoft::Interop::Mapi::IMessage>.OpenPropertyManaged(MAPIPropImpl<IMessage\,Microsoft::Interop::Mapi::IMessage>*
> , UInt32 ulPropTag, _GUID* lpiid, UInt32 ulInterfaceOptions, UInt32
> ulFlags,
> IUnknown** lppUnk)
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> MAPIProp::OpenProperty:Return:
> 0x12d628d8, 0x8004010f
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> IMAPIProp::GetLastError:Enter:
> 0x12d628d8
> [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> MAPIProp::GetLastError:Return:
> 0x12d628d8, 0x00000000
> [V] [13:39:39.1812245]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> 0x12d628d8
> [V] [13:39:39.1812245]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> 0x12d628d8, 0x00040380
> [V] [13:39:39.1812245]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> IrisCampaign:moDeliveryMethod_Change: Enter
> [V] [13:39:39.4412297]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> 0x12d628d8
> [V] [13:39:39.4412297]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> 0x12d628d8, 0x00040380
> [V] [13:39:39.4412297]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> 0x12d628d8
> [V] [13:39:39.4412297]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> 0x12d628d8, 0x00040380
> [V] [13:39:39.4412297]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> IrisCampaign:moSimplestQueryEvents_C


 
We were trying both to save and publish a Marketing Campaign. After talking
to Microsoft, it turned out doing an export and import back into BCM, or a
save BCM database and restore, fixes the problems. Korey at Microsoft was
exceptional. We believe the problem was caused by deleting user defined
fields linked to data.

Unfortunately, now we have a different problem, where associations, for
example, if a prospect is assigned to a user, that information is lost after
a backup BCM and restore. After Banging My Head On My Desk, I'm now working
with Vijay at Microsoft on this new issue.

I really hate my life sometimes.

"Raul Thomas" wrote:

> What is it that your were doing when this error was captured ?
>
> Where you trying to save a marketing campaign or publish one ?
> > Regards
>
> Rahul Thomas
>
> MSFT
>
> "Userunfriendly" <Userunfriendly> wrote in message
> news:23E65D22-688F-42A7-8021-9B08CC3B2D0C@microsoft.com...
> > Almost any function attempted with Marketing Campaign is failing with the
> > famous "Business Contact Manager for Outlook could not complete your last
> > task"
> >
> > I did all the recommended fixes, like running Outlook as Administrator.
> > (Windows 7 Professional, Outlook 2007, BCM SP2, connecting to shared
> > database
> > on SQL 2005)
> >
> > We thought it was permissions, so we made the user sysadmin for all
> > databases on the server.
> >
> > The tech team has begun gnawing on furniture, you're our last hope. Help
> > us.
> >
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.6511739]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.7011749]Iris.Mapi.MessageStore:
> > IMAPIContainer::GetContentsTable:Enter: 0x03e03ee0
> > [V] [13:39:36.7011749]Iris.Mapi.MessageStore:
> > MAPIContainer::GetContentsTable:Return: 0x03e03ee0, 0x00000000
> > [V] [13:39:36.7011749]Iris.Mapi.MessageStore:
> > IMAPIContainer::GetContentsTable:Enter: 0x03e03ee0
> > [V] [13:39:36.7011749]Iris.Mapi.MessageStore:
> > MAPIContainer::GetContentsTable:Return: 0x03e03ee0, 0x00000000
> > [V] [13:39:36.7211753]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> > ExplorerWrapper:HandleFolderSwitch: Enter
> > [V] [13:39:36.7211753]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.7211753]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.7211753]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.7211753]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.7311755]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.7311755]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.7311755]Iris.Mapi.MessageStore:
> > IMSLogon::CompareEntryIDs:Enter: 0x03dd49b0
> > [V] [13:39:36.7311755]Iris.Mapi.MessageStore:
> > MSLogon::CompareEntryIDs:Return: 0x03dd49b0, 0x00000000
> > [V] [13:39:36.7311755]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> > ExplorerWrapper:HandleFolderSwitch: Exit
> > [V] [13:39:36.7311755]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> > moMnuBTCampaigns_Click: Exit
> > [V] [13:39:36.7511759]Iris.Mapi.MessageStore:
> > IMAPITable::QueryPosition:Enter: 0x12d62838
> > [V] [13:39:36.7511759]Iris.Mapi.MessageStore:
> > MAPITable::QueryPosition:Return: 0x12d62838, 0x00000000
> > [V] [13:39:36.7511759]Iris.Mapi.MessageStore: IMAPITable::QueryRows:Enter:
> > 0x12d62838
> > [V] [13:39:36.8411777]Iris.Mapi.MessageStore: MAPITable::QueryRows:Return:
> > 0x12d62838, 0x00000000
> > [V] [13:39:36.8711783]Iris.Mapi.MessageStore:
> > IMAPITable::GetRowCount:Enter:
> > 0x12d62838
> > [V] [13:39:36.8711783]Iris.Mapi.MessageStore:
> > MAPITable::GetRowCount:Return:
> > 0x12d62838, 0x00000000
> > [V] [13:39:36.8711783]Iris.Mapi.MessageStore:
> > IMSCapabilities::GetCapabilities:Enter: 0x0065e7fc
> > [V] [13:39:36.8711783]Iris.Mapi.MessageStore:
> > IMSCapabilities::GetCapabilities:Return: 0x0065e7fc, 0x00000000
> > [V] [13:39:36.8711783]Iris.Mapi.MessageStore:
> > IMAPITable::GetRowCount:Enter:
> > 0x12d62888
> > [V] [13:39:36.8711783]Iris.Mapi.MessageStore:
> > MAPITable::GetRowCount:Return:
> > 0x12d62888, 0x00000000
> > [V] [13:39:36.8711783]Iris.Mapi.MessageStore: IMAPITable::SeekRow:Enter:
> > 0x12d62838
> > [V] [13:39:36.8711783]Iris.Mapi.MessageStore: MAPITable::SeekRow:Return:
> > 0x12d62838, 0x00000000
> > [V] [13:39:36.8711783]Iris.Mapi.MessageStore: IMAPITable::QueryRows:Enter:
> > 0x12d62838
> > [V] [13:39:36.8911787]Iris.Mapi.MessageStore: MAPITable::QueryRows:Return:
> > 0x12d62838, 0x00000000
> > [V] [13:39:36.9211793]Iris.Mapi.MessageStore:
> > IMSCapabilities::GetCapabilities:Enter: 0x12d66cb4
> > [V] [13:39:36.9211793]Iris.Mapi.MessageStore:
> > IMSCapabilities::GetCapabilities:Return: 0x12d66cb4, 0x00000000
> > [V] [13:39:36.9211793]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> > MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
> > [V] [13:39:36.9211793]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> > MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
> > [V] [13:39:36.9211793]Iris.Mapi.MessageStore:
> > IMAPIProp::GetIDsFromNames:Enter: 0x03e03ee0
> > [V] [13:39:36.9211793]Iris.Mapi.MessageStore:
> > MAPIProp::GetIDsFromNames:Return: 0x03e03ee0, 0x00000000
> > [V] [13:39:36.9211793]Iris.Mapi.MessageStore:
> > IMAPIProp::GetIDsFromNames:Enter: 0x03e03ee0
> > [V] [13:39:36.9211793]Iris.Mapi.MessageStore:
> > MAPIProp::GetIDsFromNames:Return: 0x03e03ee0, 0x00000000
> > [V] [13:39:36.9311795]Iris.Mapi.MessageStore:
> > IMSCapabilities::GetCapabilities:Enter: 0x0065e7fc
> > [V] [13:39:36.9311795]Iris.Mapi.MessageStore:
> > IMSCapabilities::GetCapabilities:Return: 0x0065e7fc, 0x00000000
> > [V] [13:39:36.9311795]Iris.Mapi.MessageStore:
> > IMAPITable::GetRowCount:Enter:
> > 0x12d62888
> > [V] [13:39:36.9311795]Iris.Mapi.MessageStore:
> > MAPITable::GetRowCount:Return:
> > 0x12d62888, 0x00000000
> > [V] [13:39:37.7211953]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> > MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
> > [V] [13:39:37.7211953]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> > MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
> > [V] [13:39:37.8811985]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> > MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
> > [V] [13:39:37.8811985]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> > MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
> > [V] [13:39:38.0412017]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> > MenuBarBase:moCommandBarsEvents_OnUpdate: Enter
> > [V] [13:39:38.0412017]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> > MenuBarBase:moCommandBarsEvents_OnUpdate: Exit
> > [V] [13:39:39.0012209]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> > 0x03e03ee0
> > [V] [13:39:39.0012209]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> > 0x03e03ee0, 0x00000000
> > [V] [13:39:39.0012209]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> > 0x03e03ee0
> > [V] [13:39:39.0012209]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> > 0x03e03ee0, 0x00000000
> > [V] [13:39:39.0112211]Iris.Mapi.MessageStore:
> > IMAPIFolder::CreateMessage:Enter: 0x03e03ee0
> > [V] [13:39:39.0112211]Iris.Mapi.MessageStore:
> > MAPIFolder::CreateMessage:Return: 0x03e03ee0, 0x00000000
> > [V] [13:39:39.0112211]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> > 0x12d628d8
> > [V] [13:39:39.0112211]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> > 0x12d628d8, 0x00000000
> > [V] [13:39:39.0112211]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> > 0x12d628d8
> > [V] [13:39:39.0112211]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> > 0x12d628d8, 0x00000000
> > [V] [13:39:39.0112211]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> > 0x12d628d8
> > [V] [13:39:39.0112211]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> > 0x12d628d8, 0x00000000
> > [V] [13:39:39.0112211]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> > 0x03e03ee0
> > [V] [13:39:39.0112211]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> > 0x03e03ee0, 0x00000000
> > [V] [13:39:39.0212213]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> > 0x12d628d8
> > [V] [13:39:39.0212213]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> > 0x12d628d8, 0x00000000
> > [V] [13:39:39.0612221]Iris.Mapi.MessageStore:
> > IMAPIProp::GetIDsFromNames:Enter: 0x12d628d8
> > [V] [13:39:39.0612221]Iris.Mapi.MessageStore:
> > MAPIProp::GetIDsFromNames:Return: 0x12d628d8, 0x00000000
> > [V] [13:39:39.0612221]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> > 0x12d628d8
> > [V] [13:39:39.0612221]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> > 0x12d628d8, 0x00040380
> > [V] [13:39:39.0612221]Iris.Mapi.MessageStore:
> > IMAPIProp::OpenProperty:Enter:
> > 0x12d628d8
> > [V] [13:39:39.0612221]Iris.Mapi.MessageStore: MAPIException:
> > hresult=0xffffffff8004010f, message:
> > [V] [13:39:39.0612221]Iris.Mapi.MessageStore:
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore: at
> > Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiProp.OpenProperty(PropTag
> > OpenPropTag, Type InterfaceType, IMAPIProp_OpenProperty_Flags flags)
> > at
> > Microsoft.Interop.Mapi.MAPIPropImpl<IMessage,Microsoft::Interop::Mapi::IMessage>.OpenPropertyManaged(MAPIPropImpl<IMessage\,Microsoft::Interop::Mapi::IMessage>*
> > , UInt32 ulPropTag, _GUID* lpiid, UInt32 ulInterfaceOptions, UInt32
> > ulFlags,
> > IUnknown** lppUnk)
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> > MAPIProp::OpenProperty:Return:
> > 0x12d628d8, 0x8004010f
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> > IMAPIProp::GetLastError:Enter:
> > 0x12d628d8
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> > MAPIProp::GetLastError:Return:
> > 0x12d628d8, 0x00000000
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> > IMAPIProp::OpenProperty:Enter:
> > 0x12d628d8
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore: MAPIException:
> > hresult=0xffffffff8004010f, message:
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore: at
> > Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiProp.OpenProperty(PropTag
> > OpenPropTag, Type InterfaceType, IMAPIProp_OpenProperty_Flags flags)
> > at
> > Microsoft.Interop.Mapi.MAPIPropImpl<IMessage,Microsoft::Interop::Mapi::IMessage>.OpenPropertyManaged(MAPIPropImpl<IMessage\,Microsoft::Interop::Mapi::IMessage>*
> > , UInt32 ulPropTag, _GUID* lpiid, UInt32 ulInterfaceOptions, UInt32
> > ulFlags,
> > IUnknown** lppUnk)
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> > MAPIProp::OpenProperty:Return:
> > 0x12d628d8, 0x8004010f
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> > IMAPIProp::GetLastError:Enter:
> > 0x12d628d8
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> > MAPIProp::GetLastError:Return:
> > 0x12d628d8, 0x00000000
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> > IMAPIProp::OpenProperty:Enter:
> > 0x12d628d8
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore: MAPIException:
> > hresult=0xffffffff8004010f, message:
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore: at
> > Microsoft.BusinessSolutions.eCRM.Mapi.MessageStore.MapiProp.OpenProperty(PropTag
> > OpenPropTag, Type InterfaceType, IMAPIProp_OpenProperty_Flags flags)
> > at
> > Microsoft.Interop.Mapi.MAPIPropImpl<IMessage,Microsoft::Interop::Mapi::IMessage>.OpenPropertyManaged(MAPIPropImpl<IMessage\,Microsoft::Interop::Mapi::IMessage>*
> > , UInt32 ulPropTag, _GUID* lpiid, UInt32 ulInterfaceOptions, UInt32
> > ulFlags,
> > IUnknown** lppUnk)
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> > MAPIProp::OpenProperty:Return:
> > 0x12d628d8, 0x8004010f
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> > IMAPIProp::GetLastError:Enter:
> > 0x12d628d8
> > [V] [13:39:39.0812225]Iris.Mapi.MessageStore:
> > MAPIProp::GetLastError:Return:
> > 0x12d628d8, 0x00000000
> > [V] [13:39:39.1812245]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> > 0x12d628d8
> > [V] [13:39:39.1812245]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> > 0x12d628d8, 0x00040380
> > [V] [13:39:39.1812245]Microsoft.BusinessSolutions.eCRM.OutlookAddIn:
> > IrisCampaign:moDeliveryMethod_Change: Enter
> > [V] [13:39:39.4412297]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
> > 0x12d628d8
> > [V] [13:39:39.4412297]Iris.Mapi.MessageStore: MAPIProp::GetProps:Return:
> > 0x12d628d8, 0x00040380

 
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