RE: Error message on startup

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C

craigmsurvey

I just reinstalled BCM with Outlook 2007 today. I get two different 'out of

memory' errors?

Has anyone come up with a solution to this problem?

craigmsurvey

"Hi-Tek-Nut" wrote:


> You guys are not the only ones having this error. It seems to be related
> very closely to the installation of the .NET Framework 2.0 and/or the
> installation of SQL Server 2005 (any edition) on the computer. Most likely
> it is caused by the new shared memory access of the SQL Server 2005 client
> connectivity, but not really certain of this.

> Here are the only ways to make Outlook work again. Option #2 below will let
> you "disable" BCM in Outlook without having to uninstall it, but with BCM
> disabled no BCM functionality is available. It is merely a stop-gap until MS
> can release a patch or fix to the issue.

> Only ways to make Outlook itself function is either to:

> 1) Uninstall Business Contact Manager completely (not acceptable)

> 2) Change the DWORD setting for the LoadBehavior setting from "3" to "2" in
> the Windows Registry for the BCM AddIn for Outlook found in
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.1 in the Windows Registry.

> While neither option 1 nor 2 above are acceptable (especially since I
> develop addins for Outlook/Office and am targeting enhancing the BCM / SBA
> functionality and interoperation), at least option 2 will allow Outlook to
> continue functioning without uninstalling BCM entirely.

> However, the LoadBehavior = 2 setting instructs Outlook to not load the BCM
> addin, and therefore BCM does not function within Outlook. Any attempt to
> access BCM data or functionality causes the LoadBehavior to be reset to 3
> (i.e. Load at startup) and the fatal crash and error message appears again
> the next time Outlook is launched. Then you have to use RegEdit again to
> change the LoadBehavior back to 2 again to get back into Outlook.

> VERY, VERY FRUSTRATING !!!!

> "TimStone" wrote:
>
> > I had previously uninstalled Business Contact Manager then when reinstalling
> > it, I get an error that the memory cannot be read when Outlook tries to load
> > BCM. I did a complete uninstall and then reinstall of the full Office
> > Professional, and all of the updates, but I still get the error message.
> > The computer does also have a copy of Microsoft SQL Server 2005 Developer's
> > Edition for Visual Studio 2005. I'm suspecting this may be part of the
> > problem.
> > I had to remove the program to install ACT 2006 for testing purposes, but I
> > have removed ACT completely from the system.
> > Outlook will not start now with BCM installed because it keeps getting this
> > error message and recycles.
> > Does anyone have knowledge of the cause, and a possible fix, for this
> > problem ?
> > Thanks.
 
R

Raul Thomas

Can I get you to share the exact details of the error message that occurs

when Business contact manager startup ?

Also do we have a multiple PST files / or large number of sub folders in

the Outlook profile ?

Regards

Rahul Thomas

MSFT

"craigmsurvey" <craigmsurvey> wrote in message

news:E7EA45EF-7538-480D-B472-3EB8103060A9@microsoft.com...
> I just reinstalled BCM with Outlook 2007 today. I get two different 'out
> of
> memory' errors?
> Has anyone come up with a solution to this problem?
> > craigmsurvey

> "Hi-Tek-Nut" wrote:
>
> > You guys are not the only ones having this error. It seems to be related
> > very closely to the installation of the .NET Framework 2.0 and/or the
> > installation of SQL Server 2005 (any edition) on the computer. Most
> > likely
> > it is caused by the new shared memory access of the SQL Server 2005
> > client
> > connectivity, but not really certain of this.
>

>> Here are the only ways to make Outlook work again. Option #2 below will
> > let
> > you "disable" BCM in Outlook without having to uninstall it, but with BCM
> > disabled no BCM functionality is available. It is merely a stop-gap
> > until MS
> > can release a patch or fix to the issue.
>

>> Only ways to make Outlook itself function is either to:
>

>> 1) Uninstall Business Contact Manager completely (not acceptable)
>

>> 2) Change the DWORD setting for the LoadBehavior setting from "3" to "2"
> > in
> > the Windows Registry for the BCM AddIn for Outlook found in
> > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.1
> > in the Windows Registry.
>

>> While neither option 1 nor 2 above are acceptable (especially since I
> > develop addins for Outlook/Office and am targeting enhancing the BCM /
> > SBA
> > functionality and interoperation), at least option 2 will allow Outlook
> > to
> > continue functioning without uninstalling BCM entirely.
>

>> However, the LoadBehavior = 2 setting instructs Outlook to not load the
> > BCM
> > addin, and therefore BCM does not function within Outlook. Any attempt to
> > access BCM data or functionality causes the LoadBehavior to be reset to 3
> > (i.e. Load at startup) and the fatal crash and error message appears
> > again
> > the next time Outlook is launched. Then you have to use RegEdit again to
> > change the LoadBehavior back to 2 again to get back into Outlook.
>

>> VERY, VERY FRUSTRATING !!!!
>

>
>> "TimStone" wrote:
> >
> > > I had previously uninstalled Business Contact Manager then when
> > > reinstalling
> > > it, I get an error that the memory cannot be read when Outlook tries to
> > > load
> > > BCM. I did a complete uninstall and then reinstall of the full Office
> > > Professional, and all of the updates, but I still get the error
> > > message.
> >> > The computer does also have a copy of Microsoft SQL Server 2005
> > > Developer's
> > > Edition for Visual Studio 2005. I'm suspecting this may be part of the
> > > problem.
> >> > I had to remove the program to install ACT 2006 for testing purposes,
> > > but I
> > > have removed ACT completely from the system.
> >> > Outlook will not start now with BCM installed because it keeps getting
> > > this
> > > error message and recycles.
> >> > Does anyone have knowledge of the cause, and a possible fix, for this
> > > problem ?
> >> > Thanks.
 
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