C
craigmsurvey
I just reinstalled BCM with Outlook 2007 today. I get two different 'out of
memory' errors?
Has anyone come up with a solution to this problem?
craigmsurvey
"Hi-Tek-Nut" wrote:
> You guys are not the only ones having this error. It seems to be related
> very closely to the installation of the .NET Framework 2.0 and/or the
> installation of SQL Server 2005 (any edition) on the computer. Most likely
> it is caused by the new shared memory access of the SQL Server 2005 client
> connectivity, but not really certain of this.
> Here are the only ways to make Outlook work again. Option #2 below will let
> you "disable" BCM in Outlook without having to uninstall it, but with BCM
> disabled no BCM functionality is available. It is merely a stop-gap until MS
> can release a patch or fix to the issue.
> Only ways to make Outlook itself function is either to:
> 1) Uninstall Business Contact Manager completely (not acceptable)
> 2) Change the DWORD setting for the LoadBehavior setting from "3" to "2" in
> the Windows Registry for the BCM AddIn for Outlook found in
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.1 in the Windows Registry.
> While neither option 1 nor 2 above are acceptable (especially since I
> develop addins for Outlook/Office and am targeting enhancing the BCM / SBA
> functionality and interoperation), at least option 2 will allow Outlook to
> continue functioning without uninstalling BCM entirely.
> However, the LoadBehavior = 2 setting instructs Outlook to not load the BCM
> addin, and therefore BCM does not function within Outlook. Any attempt to
> access BCM data or functionality causes the LoadBehavior to be reset to 3
> (i.e. Load at startup) and the fatal crash and error message appears again
> the next time Outlook is launched. Then you have to use RegEdit again to
> change the LoadBehavior back to 2 again to get back into Outlook.
> VERY, VERY FRUSTRATING !!!!
> "TimStone" wrote:
>
> > I had previously uninstalled Business Contact Manager then when reinstalling
> > it, I get an error that the memory cannot be read when Outlook tries to load
> > BCM. I did a complete uninstall and then reinstall of the full Office
> > Professional, and all of the updates, but I still get the error message.
> > The computer does also have a copy of Microsoft SQL Server 2005 Developer's
> > Edition for Visual Studio 2005. I'm suspecting this may be part of the
> > problem.
> > I had to remove the program to install ACT 2006 for testing purposes, but I
> > have removed ACT completely from the system.
> > Outlook will not start now with BCM installed because it keeps getting this
> > error message and recycles.
> > Does anyone have knowledge of the cause, and a possible fix, for this
> > problem ?
> > Thanks.
memory' errors?
Has anyone come up with a solution to this problem?
craigmsurvey
"Hi-Tek-Nut" wrote:
> You guys are not the only ones having this error. It seems to be related
> very closely to the installation of the .NET Framework 2.0 and/or the
> installation of SQL Server 2005 (any edition) on the computer. Most likely
> it is caused by the new shared memory access of the SQL Server 2005 client
> connectivity, but not really certain of this.
> Here are the only ways to make Outlook work again. Option #2 below will let
> you "disable" BCM in Outlook without having to uninstall it, but with BCM
> disabled no BCM functionality is available. It is merely a stop-gap until MS
> can release a patch or fix to the issue.
> Only ways to make Outlook itself function is either to:
> 1) Uninstall Business Contact Manager completely (not acceptable)
> 2) Change the DWORD setting for the LoadBehavior setting from "3" to "2" in
> the Windows Registry for the BCM AddIn for Outlook found in
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.1 in the Windows Registry.
> While neither option 1 nor 2 above are acceptable (especially since I
> develop addins for Outlook/Office and am targeting enhancing the BCM / SBA
> functionality and interoperation), at least option 2 will allow Outlook to
> continue functioning without uninstalling BCM entirely.
> However, the LoadBehavior = 2 setting instructs Outlook to not load the BCM
> addin, and therefore BCM does not function within Outlook. Any attempt to
> access BCM data or functionality causes the LoadBehavior to be reset to 3
> (i.e. Load at startup) and the fatal crash and error message appears again
> the next time Outlook is launched. Then you have to use RegEdit again to
> change the LoadBehavior back to 2 again to get back into Outlook.
> VERY, VERY FRUSTRATING !!!!
> "TimStone" wrote:
>
> > I had previously uninstalled Business Contact Manager then when reinstalling
> > it, I get an error that the memory cannot be read when Outlook tries to load
> > BCM. I did a complete uninstall and then reinstall of the full Office
> > Professional, and all of the updates, but I still get the error message.
> > The computer does also have a copy of Microsoft SQL Server 2005 Developer's
> > Edition for Visual Studio 2005. I'm suspecting this may be part of the
> > problem.
> > I had to remove the program to install ACT 2006 for testing purposes, but I
> > have removed ACT completely from the system.
> > Outlook will not start now with BCM installed because it keeps getting this
> > error message and recycles.
> > Does anyone have knowledge of the cause, and a possible fix, for this
> > problem ?
> > Thanks.
