Unable to delete from deleted items folder due to error message

[vicaima]

Hi all hope you can help

I have recently swapped from a PC to a laptop at my work.

I had a link to some public folders for my archived emails put onto the desktop of my new laptop so i could still access them on the network.

While i was doing some tidying up i accidently deleted it !

I did have a copy of my PST file and improted these files back into my normal everday inbox I
quickly realised this was a mistake and deleted the large files straight away so i could keep on receiving and sending emails

without going over my mailbox size.

However when i now have deleted items to get rid of in the folder of the same name i

when i right click to empty the delivered items folder I get the following error message

"Outlook has not finished synchronizing local changes made to items in this folder. You cannot delete this folder until the synchronization with the server is complete."

this is very annoying and i cant seam to get rid of it

I have found my sync issues file and have deleted what has appeaered in there so far

but files keep appearing over time

is there a way to stop all this and get back to normal

I am also currently unable to send or receive any emails

please help i am getting myself in a right muddle

cheers

James

 

[Diane Poremsky]

I would close Outlook and go to control panel, find Mail and create a new profile, using a unique name. Once you are sure everything is working as expected, delete the old profile.

 

[vicaima]

thanks for your reply Diane

However when i try to do that i get another error message saying that i can only hve one profile on the microsoft exchange server.

So i am unable to use that solution

do you or anyone else have any other suggestions as am struggling big time to sort this !

many thanks

James

 

[ssimpson]

Hi James~

I realize that this is an old(er) thread, so you may have already figured out a resolution. This same thing happened to me today. What I did was I right clicked on Deleted Items and went to properties. On the Permissions tab, I found that I wasn't listed. I added myself as the owner and was able to empty the deleted items bin with no error message. I hope this helps you.