Unable to Edit Contact Information in Certain Contact Folders

Status
Not open for further replies.

Shane2234

Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
I am trying to edit a contact record from my default contacts folder. Normally, I can double click the contact card and the form opens for editing. However, when I double click a contact record, a mail form opens. The editing function works with accessing the iCloud contacts folder but not the default folder. How can I change the behavior for the default contacts folder? Thanks.
 
I've never seen that behavior before (that i can recall) but it sounds like outlook thinks its not a contact. The folder icon is contacts, correct, not the plain folder icon?

Did icloud move the folder to the Deleted / Trash folder? It normally does this when you set icloud up with an imap email account.
 
I've never seen that behavior before (that i can recall) but it sounds like outlook thinks its not a contact. The folder icon is contacts, correct, not the plain folder icon?

Did icloud move the folder to the Deleted / Trash folder? It normally does this when you set icloud up with an imap email account.

Hi Diane,

Thanks for taking the time to reply. The folder icon is a contacts icon. I've attached a screen shot of the Navigation Pane:

1537348885354.png


If I choose one of the 353 contacts, a message form appears. For example, the California Board of Accountancy would show the message form like so:

1537348453555.png


I've tried to uninstall/reinstall Office 2010 to see if that would fix the problem, to no avail. Any suggestion you or anybody has is appreciated.
 
Did you import the contacts?

Try restarting Outlook using the resetfolders switch.
Close Outlook. Right-click on the Start button and choose Run or press Windows key + R to open the Run command. Type or paste the following into the Open field and press Enter or click OK to restart Outlook. (There is a space before /.)
outlook.exe /resetfolders
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
L Wierd Office 365 Contact unable to edit body of random contacts Using Outlook 5
T Unable to edit Distribution Group membership via Outlook (works via ECP). Exchange Server Administration 7
D Unable to change AppointmentItem.Start property Outlook VBA and Custom Forms 4
D VBA - unable to set rule condition 'on this computer only' Outlook VBA and Custom Forms 5
L Unable to Use Alias as From Address Using Outlook 2
R unable to filter tasks when start date is on or before today Using Outlook 3
J Unable to delete folders in Outlook 2019 / Windows Using Outlook 0
D Unable to view older emails in desktop app Using Outlook 0
M Issues with templates - unable to find in old web app Using Outlook 3
Commodore Unable to move message Using Outlook 3
S Unable to change Message Class Outlook VBA and Custom Forms 0
O Unable to make changes to an existing Calendar entry Using Outlook 11
C Outlook 2016 Unable to delete Gmail IMAP calendar Using Outlook 2
S Unable to extract text from an Outlook email message Using Outlook 2
B Outlook 2016 Unable to view images or logos on the outlook 2016 emails the same html code works well when i use outlook 2010 Using Outlook 0
M Unable to share 2019 calendar Using Outlook 0
D Outlook 2016 Unable to load Outlook data pst file Using Outlook 5
L Unable to Sync Web/Android MS To Do with Windows Outlook Tasks Using Outlook 3
A Unable to save recurring Meeting to Documents folder due to error Using Outlook 2
O Outlook 365 - suddenly unable to send using Gmail POP3 Using Outlook 10
S Outlook 2010 unable to change default font Using Outlook 7
Q Unable to Sync Quicken reminder with Outlook 2016 64Bit Using Outlook 1
S Unable to remove rule outlook 2010 Using Outlook 0
X Unable to send an email from one account to another on same PC Using Outlook 2
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
P Deleted Items - Unable to Iterate All of Items Outlook VBA and Custom Forms 1
G Unable to dismiss reminders from share point list calendar shared in Outlook Using Outlook 2
R Unable to install without email account Using Outlook 4
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
A Outlook 2016- unable to have all subfolders expanded when opening outlook Using Outlook 11
avant-guvnor Unable to view certain emails in Outlook 2016 Using Outlook 16
M Unable to Configure Gmail Account in Outlook 2007 Using Outlook 1
D Unable to Send On Behalf of Another User Exchange Server Administration 0
J Unable to link email messages in BCM using a single microsoft office 365 account in outlook 2013 BCM (Business Contact Manager) 1
Tim King Outlook 365 unable to change accounts Using Outlook 0
R Unable to send mail using Cox.net Using Outlook 1
T Unable to 'Upload a file' using popup 'Browse' button Using Outlook 0
D Unable to add email address to contact Using Outlook 3
G Outlook calendar entry corrupted. Constant pop up when you open outlook. Unable to delete or remove. Using Outlook 2
O OL2000: Unable to create IMAP account Using Outlook 2
wallisellener Unable to reply/post/create new thread using Chrome BCM (Business Contact Manager) 5
Rupert Dragwater unable to change font sizes in some replies Using Outlook 3
C Unable to see meeting attendees Outlook 2010 Using Outlook 5
M Unable to email from Word or Excel Using Outlook 11
O Unable to check name. Using Outlook 3
T Unable to create contacts subfolder in EAS profile Using Outlook.com accounts in Outlook 6
UncleBill Unable to delete items from gmail IMAP Trash using Outlook 2010 Outlook VBA and Custom Forms 5
B Unable to search delegated mailfile Using Outlook 3
K Unable to activate QueryBuilder in Outlook 2010 (32bit) with Windows 7 (64bit) Using Outlook 1
C Unable to forward email with URL Using Outlook 2

Similar threads

Back
Top