Unable to create contacts subfolder in EAS profile

Not open for further replies.

Tom Anderson

Outlook version
Outlook 2013 32 bit
Email Account
Outlook.com (as MS Exchange)
I have created an Outlook.com EAS profile in Outlook 365 (2013). But unlike IMAP and POP profiles, I am unable to create a subfolder under Contacts to define a different contact list. How can I create another contacts list using an EAS profile?
The Outlook.com IMAP profile does support a Contacts subfolder as well as other POP account profiles. It's just the EAS profile that does not. I would really like to use EAS, but without a second contacts list, it's a show stopper for me. Thank you, Diane, for your quick response.
Does the second folder sync up to the server as contacts? It's my understanding the Outlook.com doesn't support more than one contacts folder.
Silly me... only mail folders sync up in an IMAP account. The contacts folders, while supported in IMAP, don't sync up. :) They are marked 'this computer only' (and we recommend using a local pst file instead so you don't lose them accidently).
Yes, it seems that Outlook.com supports only one Contacts list, regardless of the protocol used in the Outlook client account. I did review your forum entry on using a PST file to save the non-mail components, which I did. However, only the EAS account would not let me create a Contacts subfolder, probably because it wouldn't synced with Outlook.com. What I like about EAS is that it will sync all of the folders, whereas IMAP only syncs the mail. I guess I could merge the two contact lists into one by assigning a different category to the entries in each list and just sort them by category. But so far, the IMAP account seems to be working, and all of my other issues have been resolved. It's been a great learning experience thanks to all of the informative forum entries that you authored.
Using categories will work, about half, but for best results, you need to create groups online and assign the contacts to the groups - this is because Outlook.com uses Categories to identify groups and if you assign categories in Outlook, they don't sync up and will be removed if you edit the contact online.
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
O OL2000: Unable to create IMAP account Using Outlook 2
wallisellener Unable to reply/post/create new thread using Chrome BCM (Business Contact Manager) 5
D Unable to change AppointmentItem.Start property Outlook VBA and Custom Forms 4
D VBA - unable to set rule condition 'on this computer only' Outlook VBA and Custom Forms 5
L Unable to Use Alias as From Address Using Outlook 2
R unable to filter tasks when start date is on or before today Using Outlook 3
J Unable to delete folders in Outlook 2019 / Windows Using Outlook 0
D Unable to view older emails in desktop app Using Outlook 0
M Issues with templates - unable to find in old web app Using Outlook 3
Commodore Unable to move message Using Outlook 3
S Unable to change Message Class Outlook VBA and Custom Forms 0
O Unable to make changes to an existing Calendar entry Using Outlook 11
C Outlook 2016 Unable to delete Gmail IMAP calendar Using Outlook 2
S Unable to extract text from an Outlook email message Using Outlook 2
B Outlook 2016 Unable to view images or logos on the outlook 2016 emails the same html code works well when i use outlook 2010 Using Outlook 0
M Unable to share 2019 calendar Using Outlook 0
D Outlook 2016 Unable to load Outlook data pst file Using Outlook 5
L Unable to Sync Web/Android MS To Do with Windows Outlook Tasks Using Outlook 3
A Unable to save recurring Meeting to Documents folder due to error Using Outlook 2
O Outlook 365 - suddenly unable to send using Gmail POP3 Using Outlook 10
S Outlook 2010 unable to change default font Using Outlook 7
Q Unable to Sync Quicken reminder with Outlook 2016 64Bit Using Outlook 1
S Unable to remove rule outlook 2010 Using Outlook 0
L Wierd Office 365 Contact unable to edit body of random contacts Using Outlook 5
X Unable to send an email from one account to another on same PC Using Outlook 2
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
S Unable to Edit Contact Information in Certain Contact Folders Using Outlook 3
P Deleted Items - Unable to Iterate All of Items Outlook VBA and Custom Forms 1
G Unable to dismiss reminders from share point list calendar shared in Outlook Using Outlook 2
R Unable to install without email account Using Outlook 4
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
A Outlook 2016- unable to have all subfolders expanded when opening outlook Using Outlook 11
avant-guvnor Unable to view certain emails in Outlook 2016 Using Outlook 16
M Unable to Configure Gmail Account in Outlook 2007 Using Outlook 1
D Unable to Send On Behalf of Another User Exchange Server Administration 0
J Unable to link email messages in BCM using a single microsoft office 365 account in outlook 2013 BCM (Business Contact Manager) 1
Tim King Outlook 365 unable to change accounts Using Outlook 0
R Unable to send mail using Cox.net Using Outlook 1
T Unable to 'Upload a file' using popup 'Browse' button Using Outlook 0
D Unable to add email address to contact Using Outlook 3
G Outlook calendar entry corrupted. Constant pop up when you open outlook. Unable to delete or remove. Using Outlook 2
Rupert Dragwater unable to change font sizes in some replies Using Outlook 3
C Unable to see meeting attendees Outlook 2010 Using Outlook 5
M Unable to email from Word or Excel Using Outlook 11
O Unable to check name. Using Outlook 3
UncleBill Unable to delete items from gmail IMAP Trash using Outlook 2010 Outlook VBA and Custom Forms 5
B Unable to search delegated mailfile Using Outlook 3
K Unable to activate QueryBuilder in Outlook 2010 (32bit) with Windows 7 (64bit) Using Outlook 1
C Unable to forward email with URL Using Outlook 2
R New computer, OL2010 unable to display shared calendar appointments Exchange Server Administration 3

Similar threads