"The properties of the message…have been changed" error

Status
Not open for further replies.
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Hello all,

This is my first post and, indeed, my first Outlook custom form - please be gentle! I'm a complete newbie and my grasp of the jargon and conventions surrounding Outlook custom forms is non-existent. I also have zero coding experience. Zero. I am completely 'self-taught' and as a result, I know next to nothing.

So, I was tasked (unwisely - see above) to create a custom form for my department at work. The form is designed to be used by other teams to request tasks to be carried out by my team. To standardise the way tasks are requested (and to cut down on badly worded e-mail subjects), the form I created does away with the user-filled subject line and instead has several drop down boxes, which once complete, populate the subject field on the e-mail as it is received.

Everything works well and the subject field is populated as expected. However, the problem I'm having is as follows:

When a received message is opened via double click, and the resulting window is later closed, on closing an error message appears that reads:

"The properties of the message "…message subject…" have been changed. Do you want to save changes to this message"

I've had a reasonably extensive search around the web today and whilst there are others with this problem who've had their queries resolved, the solutions have been beyond my expertise/understanding. I know that something is being changed with the subject field, but I have no idea how to stop it or how to prevent the save message from popping up.

Any (simply worded) help would be hugely appreciated - even if it's only to provide me with an avenue of exploration. One reason I'm finding this so difficult to solve is because I lack the know how to accurately describe the problem or to locate a solution.

Please let me know if any further information would be useful in providing help

Thank you all very much in advance.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It's either nothing or the form is trying to update the subject...

The 'nothing' part refers to something that is outside of your control. One example is an HTML message that downloaded external content - you'll always get the message before closing because outlook sees a change. Some addins will trigger a similar error when absolutely no change is detectable. Short of disabling the addin or not downloading external content, you can't do anything to stop it.... just click No and go on.

Or... It might be seeing changes in the subject and you might be able to avoid it by tweaking the form. Can you post a copy of the form? Save it as a template (oft), change the file extension to txt and upload it.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
U Outbox Message Stuck after reading some MailItem Properties with VBA Outlook VBA and Custom Forms 1
M OUTLOOK 2013 CONTACT PROPERTIES Using Outlook 0
Werewolf Workaround for the missing Activities tab in Contact Folder Properties in Outlook 2010? Using Outlook 2
S how to access the properties of a contact given distlist.member object Outlook VBA and Custom Forms 1
S how to set user properties to a newly created appointment Outlook VBA and Custom Forms 12
oliv- HOW TO GET PROPERTIES FOLLOW UP Outlook VBA and Custom Forms 7
O No Internet Header Properties Using Outlook 2
K how to Access Outlook Contact Properties Using Outlook 1
H Facility Mangaement using Exchange Resource Mailbox, Conflicts properties Using Outlook 5
P Changing File As Properties Using Outlook 7
A AutoArchive diapered from folder properties in Outlook 2007 Using Outlook 2
B Why don't my 'Contacts' properties stay?, (Outlook 2010 - Vista). Using Outlook 3
C 0x800CC0D "Can not find the email server. Verify the server information in your account properties" Using Outlook 4
G E2k7 | After changing OAB on database properties, how much time it will take for Outlook 2007 to download new OAB Using Outlook 2
B junk email folder properties synchronization tab missing ..outlook 2007 client Using Outlook 3
B junk email folder properties synchronization tab missing outlook 2007 Using Outlook 1
A Creating personal folders on outlook 2010 and setting properties. Using Outlook 3
B In Contact Properties of Outlook 2010, it does not allow me to check the check box " Show this folde Using Outlook 2
B Re: In Contact Properties of Outlook 2010, it does not allow me to check the check box " Show this f Using Outlook 2
J Outlook Folder Properties does not accept long URLs in the Home Page url entry field. Using Outlook 2
B Custom Properties or Reply Outlook VBA and Custom Forms 7
A Expected behauvior when modifying properties? Outlook 2003. Outlook VBA and Custom Forms 3
T Custom Contact Forms and User Properties Outlook VBA and Custom Forms 2
K Programmatically accessing Outlook properties Outlook VBA and Custom Forms 3
E Properties added to MailItem in ItemSend event visible to recipien Outlook VBA and Custom Forms 1
P Setting combobox properties from Outlook 2007 Add-in Outlook VBA and Custom Forms 9
W Displaying custom properties of a PDF DocumentItem Outlook VBA and Custom Forms 3
E Some question if I understand user properties correct Outlook VBA and Custom Forms 3
E Some question if I understand user properties correct Outlook VBA and Custom Forms 3
E User Properties vs. Hidden attachment Outlook VBA and Custom Forms 2
E User Properties vs. Hidden attachment Outlook VBA and Custom Forms 2
M user-defined properties in printed emails? Outlook VBA and Custom Forms 8
T Propagating User Properties to Recipients Outlook VBA and Custom Forms 1
D Appointment item properties Outlook VBA and Custom Forms 5
K Accessing contact's custom properties in a Outlook 2007 form region Outlook VBA and Custom Forms 1
T Outlook custom properties Outlook VBA and Custom Forms 5
D.Moore VB script to Digitaly Sign newly created outlook message Outlook VBA and Custom Forms 2
O VBA Outlook Message Attachment - Array Index Out of Bounds Outlook VBA and Custom Forms 0
W September 2020 - No Default Email Client message after Office Update Using Outlook 1
A Flag Message for Follow Up after sending Outlook VBA and Custom Forms 1
S Outlook (2016 32bit; Gmail IMAP) - Save sent message to Outllook Folder Outlook VBA and Custom Forms 0
C Why won't Title display in message list? Using Outlook 1
icacream content in this message could not be downloaded.... Using Outlook 2
J Outlook 2016 After a search in all mailboxes, where is each message that was found? Using Outlook 6
R Warn before sending message Outlook VBA and Custom Forms 4
T Column to display which email alias a message was sent to Outlook VBA and Custom Forms 6
V Change start time based on message duration Outlook VBA and Custom Forms 2
J Message search and edit, another way? Outlook VBA and Custom Forms 4
N VBA to delete duplicates by message-id on common pst for 2 or more emails Outlook VBA and Custom Forms 0
S Create A Search Folder That Looks For Message Class? Outlook VBA and Custom Forms 0

Similar threads

Top