[outlook-users] outlook 2007 Sp2: Error message to quit outlook

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J

justino garcia

I keep getting an error, even after repairing office.

The error message is : "Cannot start Microsoft Outlook. A Program error

occured. Quit Outlook and Microsoft Windows and then start again.

I also did outlook /resetnavpane and did not fix it.

I ran outlook in safemode, it did run a bit slow, did not prompt the error

message.

I removed add-ins, and reinstalled using MSI provided by the software and

still I am getting error message.

Any ideas, I am on exchange 2010, and not using cache mode.

Thanks.
 
I am on windows 7 sp1 32 bit..

On Wed, Jan 11, 2012 at 5:09 PM, Diane Poremsky <diane (AT) slipstick (DOT) com> wrote:


> Are you running outlook in compatibility mode?
> http://www.slipstick.com/problems/cannot-start-outlook-error-message/

> Does it work in Safe mode? To open Outlook in Safe mode: Close Outlook
> then hold Ctrl as you click on the Outlook icon. You'll get a message
> asking if you want to start in Safe mode. Click Ok.

>
 
Thanks,

On Wed, Jan 11, 2012 at 5:14 PM, justino garcia <jgarciaitlist (AT) gmail (DOT) com>wrote:


> I am on windows 7 sp1 32 bit..

> On Wed, Jan 11, 2012 at 5:09 PM, Diane Poremsky <diane (AT) slipstick (DOT) com>wrote:
>
> > Are you running outlook in compatibility mode?
> > http://www.slipstick.com/problems/cannot-start-outlook-error-message/
>

>> Does it work in Safe mode? To open Outlook in Safe mode: Close Outlook
> > then hold Ctrl as you click on the Outlook icon. You'll get a message
> > asking if you want to start in Safe mode. Click Ok.
>

>
>>
 
Closed outlook, removed the .xml file and restarted same issue.

I will do more research...

On Wed, Jan 11, 2012 at 5:15 PM, justino garcia <jgarciaitlist (AT) gmail (DOT) com>wrote:


> Thanks,

> On Wed, Jan 11, 2012 at 5:14 PM, justino garcia <jgarciaitlist (AT) gmail (DOT) com>wrote:
>
> > I am on windows 7 sp1 32 bit..
>

>
>> On Wed, Jan 11, 2012 at 5:09 PM, Diane Poremsky <diane (AT) slipstick (DOT) com>wrote:
> >
> >> Are you running outlook in compatibility mode?
> >> http://www.slipstick.com/problems/cannot-start-outlook-error-message/
> >
>>> Does it work in Safe mode? To open Outlook in Safe mode: Close Outlook
> >> then hold Ctrl as you click on the Outlook icon. You'll get a message
> >> asking if you want to start in Safe mode. Click Ok.
> >
>>
>>>
 
Recreating a new Mapi profile fixed the issue ODD :(

Thanks

On Wed, Jan 11, 2012 at 5:23 PM, justino garcia <jgarciaitlist (AT) gmail (DOT) com>wrote:


> Closed outlook, removed the .xml file and restarted same issue.
> I will do more research...

> On Wed, Jan 11, 2012 at 5:15 PM, justino garcia <jgarciaitlist (AT) gmail (DOT) com>wrote:
>
> > Thanks,
>

>
>> On Wed, Jan 11, 2012 at 5:14 PM, justino garcia <jgarciaitlist (AT) gmail (DOT) com>wrote:
> >
> >> I am on windows 7 sp1 32 bit..
> >
>>
>>> On Wed, Jan 11, 2012 at 5:09 PM, Diane Poremsky <diane (AT) slipstick (DOT) com>wrote:
> >
>>>> Are you running outlook in compatibility mode?
> >>> http://www.slipstick.com/problems/cannot-start-outlook-error-message/
> >>
>>>> Does it work in Safe mode? To open Outlook in Safe mode: Close Outlook
> >>> then hold Ctrl as you click on the Outlook icon. You'll get a message
> >>> asking if you want to start in Safe mode. Click Ok.
> >>
>>>
>>>>
 
Not necessarily odd - it just means that one of the support files in your profile was corrupt.
 
Thanks,

I think it may be due to network connection issues.

On Thu, Jan 12, 2012 at 9:19 AM, Diane Poremsky <diane (AT) slipstick (DOT) com> wrote:


> Not necessarily odd - it just means that one of the support files in your
> profile was corrupt.

>
 
it's a new profile. Control panel, search for mail - make a profile there. if you need a tutorial, see new outlook profile
 
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