Inform other Outlook users

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E

ecanai

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Outlook version
Outlook 2010 64 bit
Email Account
POP3
In our office, we hired a secretary - I configured 3 accounts in her Outlook 2010 (Info Account, Director Account, and Sale Account). Is there a way in which the other user besides the secretary whose accessing the Info Account be informed that a mail had already been read/replied and the other way around.

If the Director read/replied on his account (Director Account), the secretary would be informed so as not to create double reply

If the Sale personnel read/replied on his account (Sale Account), the secretary would be informed so as not to create a double reply

If the Secretary who have access of all the 3 accounts on her Outlook read/replied on a mail, either the Director, Info Account, or Sale Account would know that certain mail had been read or replied already.

All accounts are configured to use POP/SMTP protocols on their Outlook.

Can I do something about this?

TIA.
 
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Forum Admin

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if you use exchange, she'd see the reply icon, same with imap (usually) - with pop3 the options are limited since its an inbox-only, download-only account type. Best option is to BCC all messages to 'yourself' - when replying to any message, BCC that account. The messages should group together in a conversation. If the account supports imap, everyone to imap, at least for the shared accounts, will work too. Read state and sent items will sync - and in most cases, the reply icon will sync too.
 
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