On Feb 10, 4:46 pm, Ed Alcorn <EdAlc...
wrote:
> On a related note:
> When I select one record in the deleted items folder in BCM 2007 (195,301
> records) and press delete the error message pops up:
> some items cannot be deleted. They were either moved or already deleted, or
> access was denied.
> When I select the deleted items folder in BCM 2007 and then right click to
> "Empty deleted items folder".
> A small status window opens and informs me it will take 12 hours to clear
> the records. Yet at the end of the time period the records remain withno
> change.
> "Raul Thomas" wrote:
> > How big is the size of your database when you go to Business contact manager
> > > database tools > Manage database
>
> > Also can you give me the exact error details when you try deleting the entry
> > ?
>
> > The auto growth can only be seen through Microsoft SQL Management studio
> > > > Regards
>
> > Rahul Thomas
>
> > MSFT
>
> > "Bruce" <Br...> wrote in message
> >news:96754BA7-0A66-4975-AC26-40D85D6B9EA5@microsoft.com...
> > > I am trying to delete a record in BCM and I get an error message saying
> > > that
> > > my 'Primary' file is full and it suggests setting "autogrowth" to on.
>
> > > How do I do that? I can see the database file but I cannot see autogrowth
> > > in
> > > it's properties. Many thanks, Bruce-
Considering you have close to 200 thousand records, your database size
may be close to, if not already at, the 4GB limit. The database is in
a state where it isn't safe to perform the delete operation. It might
be possible to free up enough space via some selective deletes of
child items like history items (start with one at a time, eventually
enough space should be freed up to do larger batches). If that
doesn’t work it would take direct SQL DML to rectify the issue, and
you could and probably should follow up with PSS directly.
John