Primary file group is full error message

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B

Bruce

I am trying to delete a record in BCM and I get an error message saying that

my 'Primary' file is full and it suggests setting "autogrowth" to on.

How do I do that? I can see the database file but I cannot see autogrowth in

it's properties. Many thanks, Bruce
 
R

Raul Thomas

How big is the size of your database when you go to Business contact manager
> database tools > Manage database


Also can you give me the exact error details when you try deleting the entry

?

The auto growth can only be seen through Microsoft SQL Management studio

Regards

Rahul Thomas

MSFT

"Bruce" <Bruce> wrote in message

news:96754BA7-0A66-4975-AC26-40D85D6B9EA5@microsoft.com...
> I am trying to delete a record in BCM and I get an error message saying
> that
> my 'Primary' file is full and it suggests setting "autogrowth" to on.

> How do I do that? I can see the database file but I cannot see autogrowth
> in
> it's properties. Many thanks, Bruce
 
E

Ed Alcorn

In my case

MB = 3320

Full error message follows:

could not allocate space for object 'dbo.changequeue' in database

'mssmallbusiness' because the 'primary' filegroup is full. create disk

space by deleting unneeded files, dropping objects in the filegoup, adding

additional files to the filegroup, or setting autogrowth on for existing

files in the filegoup.

Error dependably appears when record is selected in Business Contact Manager

then pressing delete.

"Raul Thomas" wrote:


> How big is the size of your database when you go to Business contact manager
> > database tools > Manage database


> Also can you give me the exact error details when you try deleting the entry
> ?

> The auto growth can only be seen through Microsoft SQL Management studio
> > Regards

> Rahul Thomas

> MSFT

> "Bruce" <Bruce> wrote in message
> news:96754BA7-0A66-4975-AC26-40D85D6B9EA5@microsoft.com...
> > I am trying to delete a record in BCM and I get an error message saying
> > that
> > my 'Primary' file is full and it suggests setting "autogrowth" to on.
> > How do I do that? I can see the database file but I cannot see autogrowth
> > in
> > it's properties. Many thanks, Bruce

>
 
E

Ed Alcorn

On a related note:

When I select one record in the deleted items folder in BCM 2007 (195,301

records) and press delete the error message pops up:

some items cannot be deleted. They were either moved or already deleted, or

access was denied.

When I select the deleted items folder in BCM 2007 and then right click to

"Empty deleted items folder".

A small status window opens and informs me it will take 12 hours to clear

the records. Yet at the end of the time period the records remain with no

change.

"Raul Thomas" wrote:


> How big is the size of your database when you go to Business contact manager
> > database tools > Manage database


> Also can you give me the exact error details when you try deleting the entry
> ?

> The auto growth can only be seen through Microsoft SQL Management studio
> > Regards

> Rahul Thomas

> MSFT

> "Bruce" <Bruce> wrote in message
> news:96754BA7-0A66-4975-AC26-40D85D6B9EA5@microsoft.com...
> > I am trying to delete a record in BCM and I get an error message saying
> > that
> > my 'Primary' file is full and it suggests setting "autogrowth" to on.
> > How do I do that? I can see the database file but I cannot see autogrowth
> > in
> > it's properties. Many thanks, Bruce

>
 
S

Sun Embraser

On Feb 10, 4:46 pm, Ed Alcorn <EdAlc...
wrote:
> On a related note:
> When I select one record in the deleted items folder in BCM 2007 (195,301
> records) and press delete the error message pops up:
> some items cannot be deleted.  They were either moved or already deleted, or
> access was denied.

> When I select the deleted items folder in BCM 2007 and then right click to
> "Empty deleted items folder".
> A small status window opens and informs me it will take 12 hours to clear
> the records.  Yet at the end of the time period the records remain withno
> change.

> "Raul Thomas" wrote:
> > How big is the size of your database when you go to Business contact manager
> >  > database tools > Manage database

>
> > Also can you give me the exact error details when you try deleting the entry
> > ?

>
> > The auto growth can only be seen through Microsoft SQL Management studio
> > > > Regards

>
> > Rahul Thomas

>
> > MSFT

>
> > "Bruce" <Br...> wrote in message
> >news:96754BA7-0A66-4975-AC26-40D85D6B9EA5@microsoft.com...
> > > I am trying to delete a record in BCM and I get an error message saying
> > > that
> > > my 'Primary' file is full and it suggests setting "autogrowth" to on.

>
> > > How do I do that? I can see the database file but I cannot see autogrowth
> > > in
> > > it's properties. Many thanks, Bruce-




Considering you have close to 200 thousand records, your database size

may be close to, if not already at, the 4GB limit. The database is in

a state where it isn't safe to perform the delete operation. It might

be possible to free up enough space via some selective deletes of

child items like history items (start with one at a time, eventually

enough space should be freed up to do larger batches). If that

doesn’t work it would take direct SQL DML to rectify the issue, and

you could and probably should follow up with PSS directly.

John
 
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