Marketing Campaign BCM 2007 – Word 2007 Merge Fails

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BobN

Marketing Campaign BCM 2007 – Word 2007 Merge Fails

Task: I am creating an email marketing campaign using BCM. The cover email is

written in Word, initiated from the BCM Marketing Campaign page after

selecting the recipients and saving the filtered list.

Problem: When Word initiates the Write & Insert Fields ribbon pane is grayed

out. When I click Select Recipients|From Outlook Contacts it asks me to

select a profile (there is only one), and then gives this error: Unable to

obtain list of tables from the data source. At this point I'm stuck.

Environment: Windows XP on standalone notebook, all updates current

including Office SP2 and BCM SP2. BCM is working in Outlook and it does show

as a menu item under the Word main button.

How can I fix this?

Thank you.
 
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BobN

RE: Marketing Campaign BCM 2007 – Word 2007 Merge Fails

It appears that this forum is no longer active. Is that a correct impression?
 
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