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Problems connecting to BCM on Server

Discussion in 'Using Outlook' started by crazyboy, Feb 13, 2017.

  1. crazyboy


    We are running Office/BCM 2010 and had a machine previously working and upgraded it to Windows 10 Pro from Home via the Windows store and in the process the user account changed from a local account to a Windows account. We changed the account back to local but it still isn't able to connect to BCM (getting the user hasn't been granted access or password mismatch messages). We've checked the passwords on both, and also created a new computer user account on both the workstation and server (also Win10 Pro) but still getting the same message. The firewalls are both turned off on both. All of the accounts are local administrators and we did reshare the database for the new account.
  2. crazyboy


    In addition, i get Event 16969 logged with "remote calls to the SAM database have been denied in the past 900 seconds throttling windows" on the win 10 pro server when i try to log in with any other user then the built in admin account even if they are part of the admins group.

    Attached Files:

  3. Diane Poremsky

    Diane Poremsky

    Senior Member
    Sorry I missed this earlier. Did you solve it yet? What is the machine hosting BCM running - what OS and SQL version? A local user acct on the host machine matching the new computer's account should be enough.

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