problems with Contacts

[Taffy1803]

A friend has just changed his email address so I added it in Contacts. But when I tried to delete the old address I couldn't. The only commands there are 'manage' (import/export/link duplicate contract) but no 'delete' command and not even an 'edit' command. What should I do please?

 

[Diane Poremsky]

This is in Outlook on the web? When you select the contact in the Contacts folder, the Delete button should come up.

Damn spammers are everywhere.

 

[Taffy1803]

Good morning Diane. I have no link to Contacts in my outlook.com menu

- I have to click on the icon at the bottom. This takes me to Contacts (htXXtps://outlook.live.com/people/) which was described as (Outlook.com - Microsoft free personal email) when I first posted. Below is a snip of the Hotmail profile that I want to delete (I've had to remove the personal info) - all I see in my Outlook Contacts are the commands I described earlier.

 

[Diane Poremsky]

Ah - thanks for the screenshot, it helped a lot. That is search results. It's returning am auto complete entry. Create a new message, type the name or address, then click X to delete it.

 

[Taffy1803]

Hello Diane. That's a snip of the item in contacts that I'm trying to delete. I've already created his new contact but can't delete the old one. My outlook.com is a strange one, possibly a UK version. It differs from the normal one and it was created after whatever I was on at the time was updated. One problem is a missing command; this might be 'File'; I'm frantically trying to find a previous huge thread in MS Comm about the problem. Hoping to find it and get back asap. Regards.

 

[Diane Poremsky]

That looks like an autocomplete entry (yes, they are included in search results ) - that is why the link to add to contacts.

If the contact existed, it would have edit/delete

To delete those entries, you need to delete it from the To field - when it comes up, click the X to the right of the name.

 

[Taffy1803]

That looks like an autocomplete entry (yes, they are included in search results ) - that is why the link to add to contacts.
View attachment 2755


If the contact existed, it would have edit/delete
View attachment 2756


To delete those entries, you need to delete it from the To field - when it comes up, click the X to the right of the name.
View attachment 2757

sorry Diane but there is no X to delete. I first set up the new contact in yahoo but still couldn't delete the Hotmail profile. Attached is a snip of the Hotmail profile, edited to remove P.I.

 

[Diane Poremsky]

If the X never shows up, then its one of outlook.com's automatic 'suggestions' - which are based on recent messages you received. That list should clear of older items within a few days. (That's what microsoft says - i have addresses hang around a fairly long time.)

 

[Taffy1803]

Hello Diane. I may have found a solution: I changed the full name on the contact I want to remove to just his initials.
Let's say for now that he's Fred Bloggs & that I changed his name to FB. When I now create a new email to Fred Bloggs it brings up both Fred Bloggs (yahoo email address, which I want to keep) and FB (Hotmail email address, which I wanted to remove).

So although I still can't delete Fred Bloggs (Hotmail) I now know that the contact with the full name is the one that I need to use.

Hoping that this makes sense!!