Deleted emails sync problems

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New Member
Outlook version
Outlook 2013 64 bit
Email Account
Exchange Server
Last week I cleaned my account inbox (on the website) and I emptied my deleted emails folder. Why I'm still having some of the deleted emails (not all of them, and not related to the date or sender) on my PC (outlook 2013, the account is set as exchange server) ?

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
If you deleted a lot, the server could be slow to sync or stuck on the sync. If you emptied the deleted folder before the sync deleted them from outlook you could have some orphans. Check for sync errors in the Sync Issues folder - that might give you some clues. Use Shift+Delete in Outlook when you find the messages that should be deleted.
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