Outlook is permanently deleting deleted items (purging)

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Chrisokia

Senior Member
Outlook version
Outlook 2016 64 bit
Email Account
IMAP
My wife is using 2016 with 2 imap folders. She uses her deleted items folder as a place to save emails. The problem is that O2016 is purging her deleted items.
1. How can I get it to stop doing this?
2. Is there a way to recover the emails?

I have gone to the account settings for each account /more settings / advanced and unchecked Purge when switching files online.

I have a feeling that this is a new development. This was happening a while ago and, somehow?!?, I managed to get outlook to stop purging the deleted emails.

Please no advice about not using the deleted folder as a place to save emails. ;-)

Thanks,
Chris
 
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