Outlook is permanently deleting deleted items (purging)

Status
Not open for further replies.
C

Chrisokia

Senior Member
Outlook version
Outlook 2016 64 bit
Email Account
IMAP
My wife is using 2016 with 2 imap folders. She uses her deleted items folder as a place to save emails. The problem is that O2016 is purging her deleted items.
1. How can I get it to stop doing this?
2. Is there a way to recover the emails?

I have gone to the account settings for each account /more settings / advanced and unchecked Purge when switching files online.

I have a feeling that this is a new development. This was happening a while ago and, somehow?!?, I managed to get outlook to stop purging the deleted emails.

Please no advice about not using the deleted folder as a place to save emails. ;-)

Thanks,
Chris
 
Status
Not open for further replies.
< Appointments | Search by catagory >
Similar threads
Thread starter Title Forum Replies Date
N Outlook 2010 "permanently delete all the items and subfolders" not working Using Outlook 3
S Outlook 2013: Permanently Unhide Scroll Bar in Folder Pane? Using Outlook 7
D Outlook 2003 stopped dead Using Outlook 1
G Cannot receive emails from gmail account in Outlook 365 Using Outlook 0
E "Cannot display the folder. MS Outlook cannot access the specified file location" Using Outlook 5
P Outlook 2016 Working Offline Using Outlook 2
Rupert Dragwater Cannot reestablish gmail (email address) account in Outlook 365 Using Outlook 12
O Outlook 365 synchronisieren Exchange Server Administration 1
kburrows Outlook Classic - JPG files are corrupted when opened or saved Using Outlook 3
F Sync Outlook Calendar Using Outlook 0
G Change default font size in sticky notes - Outlook Desktop 2021 Using Outlook 2
C VBA in "New Outlook?" Using Outlook 0
D New Outlook with Business Basic Plans Using Outlook 0
D Outlook 2021 not working with Outlook 2003 installed Using Outlook 5
D Outlook 2003 stopped working - get they dialog box asking for username & Password Using Outlook 2
T Outlook 2021 hangs in close on taskbar occasionally Using Outlook 1
M Duplicate removal feature in Outlook 2021 is faulty Using Outlook 2
D.Moore Outlook COM addins source folder Using Outlook 13
P Removing Outlook 365 Account from Send/Receive Using Outlook 3
kburrows Outlook Automatically Merging Contacts Using Outlook 2
A Outlook 2016 Outlook 2016 vs. New Outlook Using Outlook 4
D Outlook Desktop App Email Software Using Outlook 0
efire9207 VBA Outlook Contacts Outlook VBA and Custom Forms 6
M Outlook not logging in to server Using Outlook 0
J Outlook macro to run before email is being send Outlook VBA and Custom Forms 3
R Outlook 2021 change view Using Outlook 2
K Outlook font corrupted in some point sizes, resets on close/open Using Outlook 2
J Is the Windows Outlook Tasks module really going to be gone? Using Outlook 6
F Outlook 2010 and Hotmail Using Outlook 1
A Outlook 2021 needs 'enter' for people search Using Outlook 2
HarvMan Outlook 365 Inbox Font Using Outlook 8
Retired Geek Outlook on MAC delete duplicate Sent emails Using Outlook 0
S New Outlook - IMAP ISSUES and support for addins? Using Outlook 1
C outlook.com fonts Using Outlook 2
mickymakz Common challenges organizations face when integrating SharePoint and Outlook? Exchange Server Administration 0
R Outlook with several IMAP accounts generating folders with 1111 suffix Using Outlook 0
D Send email from Outlook Alias using Mac? Using Outlook 0
G Reply a selected message and remove blank space before signature Outlook 365 version 2406 64BIT Outlook VBA and Custom Forms 2
G Reply a selected message and remove blank space before signature Outlook 365 version 2406 64BIT Outlook VBA and Custom Forms 0
kburrows "New" Outlook Desktop App Mailbox Size Using Outlook 4
N Best way to sync calendar and contacts between Outlook 365 and Outlook on iPhone Using Outlook 4
H Macro to Delete Duplicate items in Outlook calendar where title is the same and date is the same Outlook VBA and Custom Forms 0
Y The New Outlook - Q's & Thoughts Using Outlook 28
M Start Outlook 365 at unified inbox Using Outlook 2
B Requesting VBA code to make Outlook prompt for confirmation when deleting a task? Outlook VBA and Custom Forms 4
T In-line reply style in Outlook II Outlook VBA and Custom Forms 1
G Outlook Contact Item.Restrict where FullName is NULL Outlook VBA and Custom Forms 3
J Emails with .ICS calendar invitations attached don't contents when received in Outlook 365 Using Outlook 6
W Outlook 2021 Hanging on "Sending Emails" Using Outlook 3
T Outlook Desk Top 2021 Overdoing Security Using Outlook 7

Similar threads

Back
Top