Retention Policy for Outlook.com Deleted Items folder

Status
Not open for further replies.
G

glennki

New Member
Outlook version
Outlook 2019 64-bit
Email Account
Outlook.com (as MS Exchange)
Email in the Deleted Items folder on an Outlook.com mailbox is being auto-deleted after 1 week due to a retention policy (image below in red).
I have a second Outlook.com mailbox which does not auto-delete any email from Deleted Items (image below in green).

Can anyone explain how to fix this? MS Support refers me back and forth between the Office and Outlook.com Support teams, with neither solving the problem.

Outlook.com Retention Policy 1.jpg
Outlook.com Retention Policy 2.jpg


I presume it as simple as following this: Retention tags and retention policies in Exchange Server

Thanks
Glenn
 
Status
Not open for further replies.
< I have no profile listed for Outlook! | Duplicate Emails on Phone and Tablet >
Similar threads
Thread starter Title Forum Replies Date
N Outlook dialog about retention policy Using Outlook 3
R Retention periods and Deleted Items Using Outlook 7
I Retention policies on outlook 2016 ribbon Using Outlook 2
K How do retention policies work with .pst files? Using Outlook 9
J Set calendar default to 'none' (policy) Exchange Server Administration 3
CWM330 What's a good archiving policy? Using Outlook 5
A Links in email getting error message about group policy Using Outlook 4
K Outlook 2016 - controlling IMAP OST size with Group Policy not working Using Outlook 1
L Calendar archiving policy Exchange Server Administration 1
N Does a Shared Folder Policy override a Digital Signature Setting for macros? Outlook VBA and Custom Forms 6
K Autoarchive when contradicting company policy Using Outlook 3
J Using Group Policy to control Outlook security/attachments behaviour Outlook VBA and Custom Forms 1
T Usage Policy Notice pop-up Outlook VBA and Custom Forms 2
kburrows Outlook Automatically Merging Contacts Using Outlook 1
A Outlook 2016 Outlook 2016 vs. New Outlook Using Outlook 4
D Outlook Desktop App Email Software Using Outlook 0
efire9207 VBA Outlook Contacts Outlook VBA and Custom Forms 6
M Outlook not logging in to server Using Outlook 0
J Outlook macro to run before email is being send Outlook VBA and Custom Forms 0
R Outlook 2021 change view Using Outlook 2
K Outlook font corrupted in some point sizes, resets on close/open Using Outlook 2
J Is the Windows Outlook Tasks module really going to be gone? Using Outlook 7
F Outlook 2010 and Hotmail Using Outlook 1
A Outlook 2021 needs 'enter' for people search Using Outlook 2
HarvMan Outlook 365 Inbox Font Using Outlook 8
Retired Geek Outlook on MAC delete duplicate Sent emails Using Outlook 0
S New Outlook - IMAP ISSUES and support for addins? Using Outlook 1
C outlook.com fonts Using Outlook 2
mickymakz Common challenges organizations face when integrating SharePoint and Outlook? Exchange Server Administration 0
R Outlook with several IMAP accounts generating folders with 1111 suffix Using Outlook 0
D Send email from Outlook Alias using Mac? Using Outlook 0
G Reply a selected message and remove blank space before signature Outlook 365 version 2406 64BIT Outlook VBA and Custom Forms 2
G Reply a selected message and remove blank space before signature Outlook 365 version 2406 64BIT Outlook VBA and Custom Forms 0
kburrows "New" Outlook Desktop App Mailbox Size Using Outlook 4
N Best way to sync calendar and contacts between Outlook 365 and Outlook on iPhone Using Outlook 4
H Macro to Delete Duplicate items in Outlook calendar where title is the same and date is the same Outlook VBA and Custom Forms 0
Y The New Outlook - Q's & Thoughts Using Outlook 28
M Start Outlook 365 at unified inbox Using Outlook 2
B Requesting VBA code to make Outlook prompt for confirmation when deleting a task? Outlook VBA and Custom Forms 4
T In-line reply style in Outlook II Outlook VBA and Custom Forms 1
G Outlook Contact Item.Restrict where FullName is NULL Outlook VBA and Custom Forms 3
J Emails with .ICS calendar invitations attached don't contents when received in Outlook 365 Using Outlook 6
W Outlook 2021 Hanging on "Sending Emails" Using Outlook 3
T Outlook Desk Top 2021 Overdoing Security Using Outlook 7
O Any 3rd party tool that sync (mirror) from Outlook Contacts to Google Contacts? Using Outlook 4
D Outlook 365 Outlook Message "Cannot be sent because the message has changed" Using Outlook 0
J Hotmail drafts started on desktop disappear, but show in web version of Outlook Using Outlook 4
Z Hotmail account deleted from outlook and issue with account not exist Using Outlook 0
J 'Name on the security certificate is invalid or...' - Outlook on desktop talking to hotmail.com account Using Outlook.com accounts in Outlook 5
J Outlook, Word, Access crash unless run in Admin mode - time dependent it seems Using Outlook 12

Similar threads

Back
Top