Retention Policy for Outlook.com Deleted Items folder

Status
Not open for further replies.
G

glennki

New Member
Outlook version
Outlook 2019 64-bit
Email Account
Outlook.com (as MS Exchange)
Email in the Deleted Items folder on an Outlook.com mailbox is being auto-deleted after 1 week due to a retention policy (image below in red).
I have a second Outlook.com mailbox which does not auto-delete any email from Deleted Items (image below in green).

Can anyone explain how to fix this? MS Support refers me back and forth between the Office and Outlook.com Support teams, with neither solving the problem.

Outlook.com Retention Policy 1.jpg
Outlook.com Retention Policy 2.jpg


I presume it as simple as following this: Retention tags and retention policies in Exchange Server

Thanks
Glenn
 
Status
Not open for further replies.
< I have no profile listed for Outlook! | Duplicate Emails on Phone and Tablet >
Similar threads
Thread starter Title Forum Replies Date
N Outlook dialog about retention policy Using Outlook 3
R Retention periods and Deleted Items Using Outlook 7
I Retention policies on outlook 2016 ribbon Using Outlook 2
K How do retention policies work with .pst files? Using Outlook 9
A Links in email getting error message about group policy Using Outlook 4
K Outlook 2016 - controlling IMAP OST size with Group Policy not working Using Outlook 1
L Calendar archiving policy Exchange Server Administration 1
N Does a Shared Folder Policy override a Digital Signature Setting for macros? Outlook VBA and Custom Forms 6
K Autoarchive when contradicting company policy Using Outlook 3
J Using Group Policy to control Outlook security/attachments behaviour Outlook VBA and Custom Forms 1
T Usage Policy Notice pop-up Outlook VBA and Custom Forms 2
G LinkedIn tab missing in Outlook 365 (but working in OWA) Using Outlook 0
J Outlook forgets "not junk" marking Using Outlook 0
KurtLass Opening Graphics Attachments in Outlook 2021 Using Outlook 0
P now on office 365 but getting error messages about missing Outlook 2013 cache folders Using Outlook 2
B Outlook config download Outlook VBA and Custom Forms 1
M Short term workaround for when Outlook searching stopped functioning Using Outlook 0
D Outlook 2016 Creating an outlook Macro to select and approve Outlook VBA and Custom Forms 0
L Fetch, edit and forward an email with VBA outlook Outlook VBA and Custom Forms 2
BartH VBA no longer working in Outlook Outlook VBA and Custom Forms 1
L Synch Outlook 365 calendar with iPhone Using Outlook 0
W Can vba(for outlook) do these 2 things or not? Outlook VBA and Custom Forms 2
S Outlook 2016 and Acrobat PDFMaker Office COM Addin Using Outlook 0
M "Attachment Detacher for Outlook" add in, does it update the server copy of the email? Using Outlook 1
M Outlook 365 Rename Outlook Priority Using Outlook 3
R Outlook 2019 accesses POP3 but says its offline (because of IMAP servers?) Using Outlook 0
R Outlook Working off line Using Outlook 0
D Outlook 365 Custom forms field limit? Outlook VBA and Custom Forms 4
W Outlook 2016 MSI - Possible to make work with O365 modern Auth & Win7? Using Outlook 4
T Outlook roaming signatures Using Outlook 4
S Adding a recipient's column to Sent folder in Outlook 2010 Outlook VBA and Custom Forms 1
J Outlook search bar in Office 2021 Professional Using Outlook 1
J PSA: How to create custom keyboard shortcut for "Paste Unformatted Text" in Outlook on Windows Outlook VBA and Custom Forms 1
C How to fix outlook continuing to prompt fo an Exchange password Using Outlook 0
C Outlook doesn't feel reliable, anymore Using Outlook 5
J Outlook 2016 Trying to get Outlook 2016 to work with Office 365 Using Outlook 0
C Outlook 365 Copy/Save Emails in Folder Outside Outlook to Show Date Sender Recipient Subject in Header Using Outlook 0
U Outlook not responding when trying to print Emails Using Outlook 5
O How to sync (one way) contacts between two Outlook (exchange) accounts? Using Outlook 0
S Sync Outlook (2021) tasks with Microsoft To Do Using Outlook 1
L Duplicate calendar entries in Outlook 365 Using Outlook 4
V Outlook 2021 Can anyone explain why my Outlook views keep changing?! Using Outlook 2
AlphonseG Outlook 365 Outlook Crashes on setting SaveSentMessageFolder Outlook VBA and Custom Forms 5
S Outlook 2021 How to customize colors Outlook 2021 & Office 2021 on PC Using Outlook 2
D Outlook 2007 Recovering E-Mails Using Outlook 0
G Stop Outlook 365 adding meetings to calendar Using Outlook 2
HarvMan Using Emojis in Outlook 365 Using Outlook 3
T Outlook 2019 Not Using Auto Compete After Deletion of 365 Using Outlook 1
D Gmail mail is being delivered to a different email inbox in Outlook App 2021 Using Outlook 2
Albert McCann Outlook 2021 Outlook Display of HTML Email from two senders is glitchy Using Outlook 0

Similar threads

Top