problems with outlook 2013 and pst files

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Jon Bakrley

New Member
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server 2007
My company just installed 12 new pc's with Win7 64 bit, Office 2013 32 bit. When I attach pst files to my outlook 2013 from their old computers, outlook freezes, and the pc freezes where I have to do an ungraceful shutdown. 3 computers have exhibited this issue. Need help solving this as I can not deploy the last few machines. Thanks.
 

larry

Senior Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
Are you connecting to the pst over the network or copying it to the new computers? Copying the pst should work; Outlook doesn't like network access. If you did copy the pst, what version of Outlook created the pst? You may need to import the pst if it was created in Outlook 2002 or older.
 

Jon Bakrley

New Member
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server 2007
The pst files were created in Outlook 2007. I am connecting the pst's via the network which I know is unsupported but I have never had problems with that in previous versions. I need the pst's to be backed up which is why. If the only way to make it work is c drive pst's, then I will do it. Let me know.
 
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