Outlook 2010 network printing problems

Status
Not open for further replies.

ejp

Senior Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
I suddenly have erratic printing over the network on Win7. 2 identical HP J5750s are connected USB to a desktop PC. The laptop will print via Office, albiet slowley; that is it takes 1-2 min to find the printer then it prints fine. The desktop prints fine to either printer from Outlook or Office.

However, from Outlook 2010 on the laptop it gives me the "connecting to printer" msg, the printer twitches once then silence. Once in 5-6 tries it will print to one printer but not the other, then not from the one that just worked. Have deleted and recreated the print devices multiple times on both machines with multiple reboots. Also, when I create the print devices on the wireless laptop I can not get a sample page printed, but all other indications are the setup went ok.

I do have the AirPrint IOS Win7 patch installed on Win7 so the iPad will print on these 7 yr old non-airprint HP printers and that continues to work fine with no glitches.

I recently removed Avira and installed Bitdefender when this started, but just did a full Bitdefender removal with no improvement. This rev of DB has no firewall. At one point, disabling all features within BD setup made it work, then it didn't work. I think that was a fluke.

Any suggestions?
 

Vince

Member
Outlook version
Outlook 2007
Email Account
POP3
I don't think it's an Outlook problem. You will likely get further in HP Forums.

Peer-To-Peer printing is always hard to get working. Didn't know people actually try to do it any more. Be sure both printers have different names if using Windows networking. Double check drivers. Turn off ALL firewalls. Try the HP Universal Driver since you are just printing. Uninstall the AirPrint thing. Might also just be a flakey printer (they look kinda old). Too bad you can't assign a static IP address.

A HP JetDirect Print Server is the best solution. Then you can assign a static IP. This page says it will work (just ignore the Linux stuff).

http://hplipopensource.com/hplip-web/models/officejet/officejet_j5700_series.html
 

ejp

Senior Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
I don't think it's an Outlook problem. You will likely get further in HP Forums.

Peer-To-Peer printing is always hard to get working. Didn't know people actually try to do it any more. Be sure both printers have different names if using Windows networking. Double check drivers. Turn off ALL firewalls. Try the HP Universal Driver since you are just printing. Uninstall the AirPrint thing. Might also just be a flakey printer (they look kinda old). Too bad you can't assign a static IP address.

A HP JetDirect Print Server is the best solution. Then you can assign a static IP. This page says it will work (just ignore the Linux stuff).

http://hplipopensource.com/hplip-web/models/officejet/officejet_j5700_series.html
Thanks for the reply, sorry for the delay. Decided to buy an eprinter, will arrive tomorrow. However, in the interest of science, pls expand on "peer to peer". Do you mean because the printer is plugged via USB into my main desktop, that makes it peer to peer with the laptop trying to talk to it? You say you didn't know anyone did this anymore. How else would you do it with an old printer that can't connect to the network? (no printer server or router won't support the HP USP connection). Especially since there are Win7 patches available that make old printers virtual eprinters (for the iPad). This scenario worked fine for a couple yrs till now and it's suspicious it quit working after installing bitdefender AV on the desktop. However, a full uninstall of BD did not fix problem. Nor did shutting down the MS firewall.

I got tired of messing with it and figured $100 was the easiest solution plus my wife won't have to walk so far to the print-outs.

There's a quandary/conundrum/paradox with printers these days; the older ones are more robust, substantial and used less ink. The newer ones are flimsy and increasingly want to sell more ink but better support mobile devices. My 8 yr old HP's work just fine in terms of spitting out paper with printing on it.

Thanks again for the reply.
 

Vince

Member
Outlook version
Outlook 2007
Email Account
POP3
Thanks for the reply, sorry for the delay. Decided to buy an eprinter, will arrive tomorrow. However, in the interest of science, pls expand on "peer to peer". Do you mean because the printer is plugged via USB into my main desktop, that makes it peer to peer with the laptop trying to talk to it? You say you didn't know anyone did this anymore. How else would you do it with an old printer that can't connect to the network? (no printer server or router won't support the HP USP connection). Especially since there are Win7 patches available that make old printers virtual eprinters (for the iPad). This scenario worked fine for a couple yrs till now and it's suspicious it quit working after installing bitdefender AV on the desktop. However, a full uninstall of BD did not fix problem. Nor did shutting down the MS firewall.

I got tired of messing with it and figured $100 was the easiest solution plus my wife won't have to walk so far to the print-outs.

There's a quandary/conundrum/paradox with printers these days; the older ones are more robust, substantial and used less ink. The newer ones are flimsy and increasingly want to sell more ink but better support mobile devices. My 8 yr old HP's work just fine in terms of spitting out paper with printing on it.

Thanks again for the reply.
Yes, that's what makes it peer-to-peer. HP JetDirect box should support most/all function or always at least printing (see link).

Yes, if it's not a "real printer or host-mode printer" ... it might use computers processing power to print ... making it trouble-some for anti-virus, network firewalls, etc. But also, host-mode printer via shared USB is sometimes flakey.

I use a cheap inkjet to scan and fax and a nice (host-mode) HP 400 to color laser print everything. Both are network connected. Ran an old laser on little 10/100 print-server box for many years before that. 100% reliable. If you don't need to send the occasional fax, get a stand-alone USB scanner (ditch inkjet all-together).
 

ejp

Senior Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
ok, thanks again. While my (2) HP J5750's are "all in ones", could never get scanning to work right and probably send one fax every 2 yrs. Have an Epson 1200 Perfection scanner, probably 15 yrs old that still works great for solid hi res scans.

The new printer is an HP8100 print only. I'm not familiar with the term "host mode printer". Is that just where the printer plugs right into the computer's USB (or old parallel) port vs remotely over the net or wireless?
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
C Outlook 2010 - Your network adapter does not have a default gateway. Using Outlook 1
D Outlook 2010 unable to use mail when in home wireless network. Using Outlook 3
A What are the known sharing issues with Outlook 2003 clients and Outlook 2010 clients on the same network? Exchange Server Administration 3
A What are the known sharing issues with Outlook 2003 clients and Outlook 2010 clients on the same network? Using Outlook 1
R Outlook 2010 Social Network Connector: networks do not appear in the People Pane Using Outlook 10
S LinkedIn Social Network Connector Not Working with Outlook 2010 Using Outlook 3
P Outlook 2010 crashes when adding an attachment from a network drive Using Outlook 2
P Outlook 2010 crashes when adding an attachment from a network drive Using Outlook 1
L Outlook 2010 - how to get contact photos from social network plugins Using Outlook 2
T Sending reporting error 0x800ccc13 cannot connect to the network in Outlook 2010. Using Outlook 1
S Outlook 2010 Email Archive freezing on Network Drive Using Outlook 1
T Why does outlook 2010 convert only some forum notifications to plain text? Using Outlook 0
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
M Outlook 2010 Problem with OutLook 2010 32 bit, after Windows Auto Update Using Outlook 3
M PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group Using Outlook 3
D Outlook 2010 account setup fails in particular domain Using Outlook 3
B Outlook 2010 is Auto Purging when not configured for that Using Outlook 1
W Outlook 2010 Reading Pane Slows Startup Using Outlook 3
S Outlook 2010 unable to change default font Using Outlook 7
B Outlook 2010 Can not find a certain file in M/S Outlook 2010. Using Outlook 1
Mark Foley Cannot enable add-in in outlook 2010 Using Outlook 0
W Outlook 2010 some sent items marked unread now (was Ok before) Using Outlook 0
RBLampert Updating from Outlook 2010 to Outlook 365 Using Outlook 0
L What are the risks of opening an Outlook 2016 .pst file in Outlook 2010? Using Outlook 4
S Unable to remove rule outlook 2010 Using Outlook 0
N Outlook 2010 Flag blocked for Safe Senders List???? Using Outlook 7
dweller Outlook 2010 Rule Ignores VBA Script Outlook VBA and Custom Forms 2
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
K Maximum Categorize Shortcuts In Outlook 2010? Using Outlook 1
E Unable to open Outlook 2010 after adding new email account Using Outlook 4
RBLampert Outlook 2010 no longer (?) shrinks large images Using Outlook 4
N Outlook 2010 will not send nor receive Using Outlook 4
U Outlook 2010 'freezes' before moving emails Using Outlook 2
P Outlook 2010 trusted emails going to spam folder Using Outlook 18
E Outlook 2010 Subject sort uses Thread-Topic for grouping Using Outlook 2
King Mustard Maximum Categorize shortcuts in Outlook 2010? Using Outlook 1
C Outlook 2010 keeps asking for username and password Using Outlook 1
M Duplicate Primary Mail Accounts outlook 2010 Using Outlook 0
T Compacting Outlook 2010 OST results in old emails being re-sent Using Outlook 6
K Outlook 2010 duplicate download emails 1 inbox 1 PST no updates Using Outlook 3
D create an html table in outlook custom form 2010 using vba in MsAccess Outlook VBA and Custom Forms 7
Potty Ash MS Outlook 2010 custom form - validation or formula to request user to check a checkbox Outlook VBA and Custom Forms 16
RBLampert Outlook 2010 sends to/receives from some Gmail addresses but not others Using Outlook 3
e_a_g_l_e_p_i Question about address book in Outlook 2010 Using Outlook 9
e_a_g_l_e_p_i Is there a good third party SPAM filter that intergrates with Outlook 2010 Using Outlook 7
e_a_g_l_e_p_i Another reinstall of Outlook 2010 issue Using Outlook 10
S Outlook 2010 Cannot Open Attachments Using Outlook 14
Justo Horrillo Issue with rules in Outlook 2010 Using Outlook 4
L Upgrade from Outlook 2010-any reason to? Using Outlook 1
C Attached Files outlook 2010 Using Outlook 1
Similar threads


















































Top