Problems re-installing BCM for Outlook 2007

  • Thread starter Thread starter Tony the Tiger
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Tony the Tiger

First of all, I had it installed but my Outlook kept on freezing and losing

my contacts so I uninstalled BCM and then cleaned the registry and temp

files. Then I tried to reinstall BCM. It failed and said to go to this

location: C:\Documents and Settings\Anthony S. Altano\Local Settings\Temp

and read MBSsetuptmp20A. Well I opened up this file and it had so much stuff

that I did not know what I was looking at to read. I need help please and

how can I attached this file so someone that knows what he or she is looking

for to help me??? Please help me on this problem because I have over 700+

Business Contacts that I now can not use.
 
Hi Tony,

I am also having problems installing on one of our computers. BCM crashed

while I was setting up Outlook for a new user. Even with a current backup of

the BCM database I'm dead in the water. I can't restore the data if BCM

won't run.

If you go to the bottom of that log file you will see where the installation

failed. It will show the error code in the last few lines.

I searched for 3 days and finally just gave up. I hope you are more

successful than I was.

Dave

"Tony the Tiger" <TonytheTiger> wrote in message

news:644C93BC-99A8-4C6A-94A7-073B8D962C3B@microsoft.com...
> First of all, I had it installed but my Outlook kept on freezing and
> losing
> my contacts so I uninstalled BCM and then cleaned the registry and temp
> files. Then I tried to reinstall BCM. It failed and said to go to this
> location: C:\Documents and Settings\Anthony S. Altano\Local Settings\Temp
> and read MBSsetuptmp20A. Well I opened up this file and it had so much
> stuff
> that I did not know what I was looking at to read. I need help please and
> how can I attached this file so someone that knows what he or she is
> looking
> for to help me??? Please help me on this problem because I have over
> 700+
> Business Contacts that I now can not use.
 
Tony & dave,

I had major issues with MS Office 07 and I posted the query on MS software

help line ... the local Asian office (in KL) took a long time but resolved

it. Then the BCM would not load. It took me about 5 teleconferences over 3

weeks to have the BCM rectified. It was painful but I got the impression

there are some BCM gremlins they had to work through. While I was frustrated

at the delays I know they were doing their best. The key was to delete all MS

SQL programmes from the programs list and reinstal BCM. But please check to

see if that is the appropraite treatment for your case. (I am not a techie).

Be careful to have your back ups in order!

Mike (Melbourne)

"Dave F." wrote:


> Hi Tony,

> I am also having problems installing on one of our computers. BCM crashed
> while I was setting up Outlook for a new user. Even with a current backup of
> the BCM database I'm dead in the water. I can't restore the data if BCM
> won't run.

> If you go to the bottom of that log file you will see where the installation
> failed. It will show the error code in the last few lines.

> I searched for 3 days and finally just gave up. I hope you are more
> successful than I was.

> Dave

> "Tony the Tiger" <TonytheTiger> wrote in message
> news:644C93BC-99A8-4C6A-94A7-073B8D962C3B@microsoft.com...
> > First of all, I had it installed but my Outlook kept on freezing and
> > losing
> > my contacts so I uninstalled BCM and then cleaned the registry and temp
> > files. Then I tried to reinstall BCM. It failed and said to go to this
> > location: C:\Documents and Settings\Anthony S. Altano\Local Settings\Temp
> > and read MBSsetuptmp20A. Well I opened up this file and it had so much
> > stuff
> > that I did not know what I was looking at to read. I need help please and
> > how can I attached this file so someone that knows what he or she is
> > looking
> > for to help me??? Please help me on this problem because I have over
> > 700+
> > Business Contacts that I now can not use.


>
 
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