Problems re-installing Business Contact Manager

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T

Tony the Tiger

I had everything working fine then I updated using Windows update. My BCM

stopped working and I lost all my contacts (700 plus) and everytime that I

started Outlook 2007, it took so so so so so so long to open and it appeared

a server was froze?

So after two weeks of this problem, I decided to remove BCM using the remove

program as advised by the Microsoft website. Well after I used my registry

cleaner to clean out the old stuff and Norton Clean to clear out the excess

of BCM. I tried to install BCM again. Now it won't let me install BCM at

all. It tells me to look at a file in C:\Documents and Settings\Anthony S.

Altano\Local Settings\Temp\MBSsetuptmp19D to see where the problem is. I go

to that file and open it up and it has so much stuff that I don't know what I

am looking for??? I need assistance now PLEASE!!! I need my contacts back too.
 
L

Luther Blissett

On Apr 20, 6:51 am, Tony the Tiger

<TonytheTi...> wrote:
> I had everything working fine then I updated using Windows update.  My BCM
> stopped working and I lost all my contacts (700 plus) and everytime that I
> started Outlook 2007, it took so so so so so so long to open and it appeared
> a server was froze?  

> So after two weeks of this problem, I decided to remove BCM using the remove
> program as advised by the Microsoft website.  Well after I used my registry
> cleaner to clean out the old stuff and Norton Clean to clear out the excess
> of BCM.  I tried to install BCM again.  Now it won't let me install BCM at
> all.  It tells me to look at a file in C:\Documents and Settings\Anthony S.
> Altano\Local Settings\Temp\MBSsetuptmp19D to see where the problem is.  I go
> to that file and open it up and it has so much stuff that I don't know what I
> am looking for??? I need assistance now PLEASE!!! I need my contacts backtoo.


Contact Microsoft support. They can interrpet that file for you.
 
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