Lost access to remote BCM database

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TVC15

New Member
Outlook version
Outlook 2013 32 bit
Email Account
IMAP
I have three computers in my home office. One is our BCM SQL Server (SQLComputer) and the other two are running Outlook 2013 with BCM (Computer #2 & #3) all on Win10. We have been successfully using this solution for a 6+ years.

We lost network connectivity the other day and when I tried to bring Computer #2 back up it could not connect to the BCM database. I am getting the error stating that either Computer #2 user has not been granted access to Computer #1 OR the password that Computer #2 uses is not the same as on SQLComputer. I have double checked and the user and passwords are exactly the same on SQLComputer and for Computer #2 user.

Help! I thought I saw a solution to this problem a year or two ago that Diane suggested unloading one of the BCM services on the SQL host machine, trying to connect and then reloading. But, I don't remember the details and could not find it on the Slipstick site!
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I don't recall it offhand either... i know that using a windows account to log into Windows is a problem.

I have this - Configuring BCM to share a SQL server database - but it's just the basics of setting it up and wouldn't affect a working system unless an update closed some ports.
 

TVC15

New Member
Outlook version
Outlook 2013 32 bit
Email Account
IMAP
Right, we don't use Windows account logins. Just local logins. What tool do I use to view the TCP/IP ports? BTW, thanks for all of the great advice and posts on your site!!!
 
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