Lost calendar entries

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Maria

Member
Outlook version
Outlook 2007
Email Account
POP3
Hi
I recently upgraded from Windows 7 to Windows 8.1. In this process I had to install Office 2007 as I could not reinstall Office 2013.
As a result, in setting up Outlook I lost my calendar entries. All emails have returned without a problem.

The big issue is my calendar. I did a backup before I began the Windows update and I can see my pst file but have not been able to fix the issue.

Tried a restore with no luck.

Any advice would be greatly appreciated.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Why couldn't you reinstall office 2013? Not that it should matter for this problem.

Were the appointments in a different data file? Do you have the original pst file?

With a pop3 account, if the mail, calendar, and contacts were in the same pst, if you have one, you'll have all 3. If the account is or was IMAP, you would have a separate data file for calendar and contacts in an older versions of Outlook but Outlook 2013 uses one data file - if the folders they were in were named 'this computer only' and you didn't export them to a pst file, you won't be able ot recover them.
 

Maria

Member
Outlook version
Outlook 2007
Email Account
POP3
I did a backup and when I tried to restore it keeps saying the pst file is not a personal folder. ??? dont understand
The account is not IMAP so all files should be there. I tried extracting them on my laptop hoping I could open them somehow and print the calendar but no luck. Probably a big mistake as I think I may have damaged the original backup now.

However in saying that I somehow have extracted a file on my laptop and I can see the pst file with a list of a 5 files files in it all called outlook.pst. Dont know where to go from here as when I try to restore this file I still get the message that this is not a personal folders file????
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
How big is the data file? If its small enough to transfer over the internet, I'll take a look at it.

I'm not sure why you'd see 5 files all with the same name - windows doesn't allow that in one folder.
 

Maria

Member
Outlook version
Outlook 2007
Email Account
POP3
Hi Diane

The file is approx 200 mb and not sure if it can transfer over the net.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
That's small enough to transfer online. Do you have an account at dropbox (or similar) or a Microsoft account (for OneDrive)? You can upload it and send a link to diane[at]slipstick[dot]com.
 

Maria

Member
Outlook version
Outlook 2007
Email Account
POP3
I have installed dropbox but not used before. I will try to transfer via dropbox.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Got it. It's crashing Outlook but I have a repair utility and that can open it, so its not lost. I'll export it to a new pst.
 

Maria

Member
Outlook version
Outlook 2007
Email Account
POP3
THANK YOU VERY VERY MUCH. I APPRECIATE YOUR HELP. THANKS.
 

Maria

Member
Outlook version
Outlook 2007
Email Account
POP3
Thanks Diane. The file extracted and I got all the information back. Calendar is there.:)

How do I close this thread?
 
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