I had to compelty reinstall windows (7 64 bit) following microsoft updates on 11th Jan. I have subsequently spent every day since then trying to get my email back to normal. Previously I had a folder called say folderA which had some crucial information in I need. In my new outlook I have created a folderA. When I right click on a mail in the inbox however and select move to folderA, when I go to folderA it is not there. Is there a chance its going to my 'lost' folderA? In which case itcould it be possible to get folderA back? I am totally lost and bewildered by profiles and pst files ( I have around 15 pst files showing). As with every time I';ve had to reinstall windows before I've lost my contacts, but thats another story (I'm beginning to think that address book and contacts are not the same thibng, but this is bewilderingtoo!).