Newb Q: Outlook 2013 Lost Contacts (this computer only)

Status
Not open for further replies.
C

Cat Bailey

Member
Outlook version
Outlook 2013 32 bit
Email Account
IMAP
sorry, unsophisticated newbie here. Husband recently bought me a Windows 8 laptop, and I tried merging my Office 2007 files to Office 365 (Outlook 2013). The IT guy from my firm tried to "help", as I have several email accounts, and the bottom line is that all my contacts are lost, and in Outlook, all the contacts have the (this computer only) message after them. I use a Gmail account and an IMAP account through my husband's server, (not an exchange account).

This forum looks like a wealth of great info, but I don't think I'm quick enough to pick up the nomenclature, and my searches thus far have failed me. Any suggestion for finding my contact files? I've been to my Gmail acct online, and it only has a few, from my Android favorites (phone sync?) There should be at least a couple hundred, and I've already re-typed them once, any suggestions? I've looked for a .pst file on my hard drive, and can't find it. My fear is the IT guy somehow erased them when he removed a third (largely unused) email acct from Outlook.

Any help greatly appreciated,

Thanks,

Cat
 
To further demonstrate my confusion, when I go into the data files for the default account, it appears to be an .ost file instead of a .pst file, which indicates an offline file? I'm confused, don't I want my gmail acct to continuously sync with the Outlook contacts to keep them current in both cases? the current default acct is through my husband's website, ie cat@joelbailey.com, should I change it to the gmail acct in hopes the contacts will sync again? I believe I input my contacts under the gmail acct through Outlook.

thanks for any advice,

Cat
 
Outlook 2013 changes the data file used for imap from pst to ost. If you had imap on the old computer, just get the pst from the old computer. Then Close outlook, go to control panel and find Mail.

You can do one of two things - make a new profile or edit the current one. A new profile is better, but editing the current one might be easier.

If you make a new profile, add the pst with your contacts to the profile and set it as default, before you open outlook.

To edit current profile: Open your profile and add the pst to the profile and set it as the default data file. Find and delete the imap pst files - you can type or paste %localappdata%\microsoft\outlook in the address bar of windows explorer to jump to the folder. Delete the ost files then restart outlook.

Note: I'm assuming you don't have new appt or contacts to save - if you do, export them to a pst first, before deleting the ost files.

Sent from my iPad using Tapatalk
 
thanks so much for the response Diane, sorry to have another one, but. . .

I think I was unclear or incorrect in describing my situation. I already had OL 2013 running when I input the contacts, so I believe they were already in in the .OST file. When I try to open those files in Outlook, I get a popup screen asking what application I want to use to open the file (and I'm already in Outlook, so it should just open, right?

I do however think I have located a data file with the same date as when the IT guy tried to "help", and all the data was lost. this file is also described as an "outlook data file" in the description, but then indicates its an MS-DOS application, and windows 8 asks what application could open it. Sorry, I'm getting frustrated and confused. Outlook now seems to have generated several files for datafiles, with names like "catbailey760@gmail.com(1), and catbailey760@gmail.com(2) etc. . . so that there are multiple data files for each email acct, but none seem to contain all the contact files.

Is there a way to search the computer for the data files that would contain the contacts on the date prior to their loss? Since I haven't changed the application (OL 2013), Im guessing either the guy deleted the wrong data file, or told the program to go to the wrong file for storage of my contacts. . .

sorry, I realize my questions demonstrate my lack of knowledge in this area. . . I would just suck it up and re-enter all the contacts again, but I'm afraid unless i understand how Outlook stores this stuff, I'll just lose it again.

thanks for any suggestions.
 
it sounds like you are double clicking on the data files - you need to go through outlook. File, Open, Outlook Data file or File, Account Settings, Data Files tab, Add to open a pst file. (You can't open ost files.)
 
Status
Not open for further replies.
< Open an Exel Macro Enabled Worksheet | i retireved my emails but not there is nothing in my calendar >
Similar threads
Thread starter Title Forum Replies Date
A newb outlook macro help Outlook VBA and Custom Forms 1
A Newb-ish question Using Outlook 2
C Outlook classic via 365 Using Outlook 2
Dr. Demento Analogous Outlook code to read info into an array (or collection or whatever) Outlook VBA and Custom Forms 7
S Repair Outlook Using Outlook 7
V Outlook Form ListBox is not editable Outlook VBA and Custom Forms 2
F Outlook's contacts Using Outlook 1
D Outlook 2003 stopped dead Using Outlook 2
G Cannot receive emails from gmail account in Outlook 365 Using Outlook 1
E "Cannot display the folder. MS Outlook cannot access the specified file location" Using Outlook 7
P Outlook 2016 Working Offline Using Outlook 2
Rupert Dragwater Cannot reestablish gmail (email address) account in Outlook 365 Using Outlook 11
O Outlook 365 synchronisieren Exchange Server Administration 1
kburrows Outlook Classic - JPG files are corrupted when opened or saved Using Outlook 3
F Sync Outlook Calendar Using Outlook 0
G Change default font size in sticky notes - Outlook Desktop 2021 Using Outlook 2
C VBA in "New Outlook?" Using Outlook 0
D New Outlook with Business Basic Plans Using Outlook 0
D Outlook 2021 not working with Outlook 2003 installed Using Outlook 5
D Outlook 2003 stopped working - get they dialog box asking for username & Password Using Outlook 2
T Outlook 2021 hangs in close on taskbar occasionally Using Outlook 1
M Duplicate removal feature in Outlook 2021 is faulty Using Outlook 2
D.Moore Outlook COM addins source folder Using Outlook 12
P Removing Outlook 365 Account from Send/Receive Using Outlook 3
kburrows Outlook Automatically Merging Contacts Using Outlook 2
A Outlook 2016 Outlook 2016 vs. New Outlook Using Outlook 4
D Outlook Desktop App Email Software Using Outlook 0
efire9207 VBA Outlook Contacts Outlook VBA and Custom Forms 6
M Outlook not logging in to server Using Outlook 0
J Outlook macro to run before email is being send Outlook VBA and Custom Forms 3
R Outlook 2021 change view Using Outlook 2
K Outlook font corrupted in some point sizes, resets on close/open Using Outlook 2
J Is the Windows Outlook Tasks module really going to be gone? Using Outlook 6
F Outlook 2010 and Hotmail Using Outlook 1
A Outlook 2021 needs 'enter' for people search Using Outlook 2
HarvMan Outlook 365 Inbox Font Using Outlook 8
Retired Geek Outlook on MAC delete duplicate Sent emails Using Outlook 0
S New Outlook - IMAP ISSUES and support for addins? Using Outlook 1
C outlook.com fonts Using Outlook 2
mickymakz Common challenges organizations face when integrating SharePoint and Outlook? Exchange Server Administration 0
R Outlook with several IMAP accounts generating folders with 1111 suffix Using Outlook 0
D Send email from Outlook Alias using Mac? Using Outlook 0
G Reply a selected message and remove blank space before signature Outlook 365 version 2406 64BIT Outlook VBA and Custom Forms 2
G Reply a selected message and remove blank space before signature Outlook 365 version 2406 64BIT Outlook VBA and Custom Forms 0
kburrows "New" Outlook Desktop App Mailbox Size Using Outlook 4
N Best way to sync calendar and contacts between Outlook 365 and Outlook on iPhone Using Outlook 4
H Macro to Delete Duplicate items in Outlook calendar where title is the same and date is the same Outlook VBA and Custom Forms 0
Y The New Outlook - Q's & Thoughts Using Outlook 28
M Start Outlook 365 at unified inbox Using Outlook 2
B Requesting VBA code to make Outlook prompt for confirmation when deleting a task? Outlook VBA and Custom Forms 4

Similar threads

Back
Top