Lost Inbox messages

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donwb

Member
Outlook version
Email Account
POP3
Outlook 2003 on Win 7 prof

In a normally operating Outlook system, in the Inbox, when I click to open a message which has previously been opened, does Outlook then call up that message from the server or is it already resident somewhere in Outlook?

I ask this, because I have lost or inadvertently deleted my Inbox messages. Neither are they in Deleted Items and they are no longer on my mail provider's server.

Can I retrieve them from Windows 7 backup All my data is backed up daily.
 

Forum Admin

Senior Member
With a pop3 account, the messages are stored in the local pst file. If you leave mail on the server, they could also be on the server but the local copy is not linked to the server copy.

Because you use pop3, if they are deleted and the deleted items folder emptied, you won't be able to recover them unless you have a backup copy of the pst file. You can retrieve this file from the windows backup file, assuming you were backing up the folder where the pst was stored.
 

donwb

Member
Outlook version
Email Account
POP3
Thanks for the reply. I have now set up with Outlook.pst backup which works fine, so hopefully I won't have the same problem again.

donwb
 
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