How to find or recover Lost e-mails within a folder under Inbox?

Status
Not open for further replies.
E

EthelbertShort

New Member
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server
How can I restore lost e-mail for a user who does not know what has happened to his e-mails under a folder that he had in his inbox?
He is using Outlook2007 and connect to Exchange 2003 (use cache feature of outlook)
The lost e-mail is not in his deleted folder.
I created his profile on another PC and the folder is empty.
If I have to use "Recovery Storage Group in Exchange 2003 MS Article ID:824126" I must say I have created "Recover Storage Group" and I am lost to continue.
Thanks!
 
Did you look in Deleted Items Recovery bin? If it's not there and if the contents were not moved to another folder, then you would need to recover from a database, which is easier if you know for sure when he last had them.

You can look in the recovery folder in either outlook or owa - there should be a command to recover deleted items on one of the menus (I forget where it is in Outlook 2007) or in OWA you can add cmd=showdeleted to the url after logging in.
If DumpsterAlwaysOn is set, you can view the recovery dialog while in the empty folder and see only the items from that folder (assuming they are in the dumpster).
Are Deleted Items gone forever in Outlook?

Did you add the backup database to the Recovery group?
Create the group with a new name and new location for the logs, add the database and mount then use exmerge to export the users mailbox to a pst it. Copy the pst to the users computer and open it, verify the missing mail is there. Either copy it over or use exmerge to import it. (For one folder, copy is easier.)
https://support.microsoft.com/en-us/kb/292509
https://support.microsoft.com/en-us/kb/174197
 
There are a couple of possibilities. First, he may have accidentally moved it to another folder. But I assume that you've already searched for it. Second, have you checked the Recover Deleted Items function from the tools menu item. If you have not, highlight the Deleted items folder and then choose the Recover Deleted Items from the tools menu. A third possibility is that he hard deleted the message by deleting it with the SHIFT key pressed. These items will not show up in the deleted items folder or be available normally from the Recover Deleted Items function. However, there is a registry hack that will reveal Deleted items, even hard deleted ones in other folders. As always be careful when editing the registry.

Go to HKLM\SOFTWARE\Microsoft\Exchange\Client\Options. On the Edit menu add a DWORD value called DumpsterAlways On and give it a value of 1. Quit the Registry editor. Restart Outlook if it's open and go to the folder where the email was supposed to be, highlight it and do the Recover Deleted Items and it will show any hard deleted items that lived in that folder.
Follow to this post also [link to post filled with spam removed]
 
Last edited by a moderator:
Status
Not open for further replies.
< Question on address book | Emails from a single gmail address not showing in Outlook 2016 >
Similar threads
Thread starter Title Forum Replies Date
S Related messages show in main Outlook window vice new Advanced Find windows Using Outlook 1
mrrobski68 Issue with Find messages in a conversation macro Outlook VBA and Custom Forms 1
O How to find out the domain and server settings that my Outlook is using? Using Outlook 2
T How to find or display the sub-folder name for an Archive Search Using Outlook 10
Bardiferous Weird Contacts Behavior - Can't find any in any address book, but they're in there Using Outlook 3
J search doesn't find anything Using Outlook 1
M Issues with templates - unable to find in old web app Using Outlook 3
O How to find and replace a word in Outlook-Agenda-Subject and Message? Using Outlook 0
B Search and Find Email by Folder Name Outlook VBA and Custom Forms 2
Witzker How to find all emails from and to a contact in OL 2019 Using Outlook 6
S How to find emails that I sent that have not received a reply? Using Outlook 7
K Use VBA to find Sender and Recipient from Microsfot 365 Journaled Email Items Outlook VBA and Custom Forms 3
M How can we find the list of users who are members of a deleted distribution list? Exchange Server Administration 2
N Disable Auto Read Receipts sent after using Advanced Find Using Outlook 4
H Outlook 2003 find by "has attachment" Using Outlook 1
geoffnoakes Find Contacts with UDFs "in this item" Using Outlook 1
L Moving emails with similar subject and find the timings between the emails using outlook VBA macro Outlook VBA and Custom Forms 1
B Outlook 2010 Can not find a certain file in M/S Outlook 2010. Using Outlook 1
T "cannot find the calendar folder for this item" - calendar items stuck in outbox Using Outlook 0
S Find a cell value in excel using outlook vba Using Outlook 1
B Looking to filter (or just find/search) for only messages that the sender has sent more than 1 messa Using Outlook 2
B Search: Cannot find which Folder Contains a Message Using Outlook 3
K How to find specific header and copy the mail body Using Outlook 0
Hudas VBA find and open an email without looping thru each email in the inbox Outlook VBA and Custom Forms 1
H "Advanced find: column for full folder path? Using Outlook 1
M What is the best way to find all records of an e-mail for our company? Outlook VBA and Custom Forms 2
C Find all deleted recurrence appointments Outlook VBA and Custom Forms 4
mrje1 Is there a Find and Replace feature in Outlook 2016? Using Outlook 4
G Can't find contacts entered Using Outlook 0
Connie Boyer Exporting Outlook calendar/find next repeating meeting Using Outlook 3
B Find related messages to sender Outlook VBA and Custom Forms 7
B Find Related Emails to sender Using Outlook 1
RBLampert Outlook "can't find" my e-mail server to receive messages Using Outlook 22
M Can't find messages Using Outlook 4
Diane Poremsky Find the Distribution Lists a Contact Belongs to Using Outlook 0
T Macro to find contacts by category and copy them to another folder Outlook VBA and Custom Forms 15
thomas zaleski Cannot find the Sending FOlder Using Outlook 2
J Find and Highlight text in outlook Outlook VBA and Custom Forms 4
J Outlook Mailbox cleanup; any way to change limit to find items older 999 days? Exchange Server Administration 2
F Disable "Find related messages" Using Outlook 1
Jennifer Murphy Can't delete or even find task attachment Using Outlook 1
K Re: Use Instant search to find messages from a contact Outlook VBA and Custom Forms 6
Andrew Hawkins "Advanced Find" Using Outlook 1
M BCM 2007 Can't find SS2012Express Using Outlook 2
O Outlook 2013 contacts - Where to find "Display as"-field Using Outlook 2
A Advanced find query facilty Help please Using Outlook 2
C Cant find emails after moving pst Using Outlook 1
G Find Organizer of appointment Using Outlook 2
R writing "Instant Search" queries to find User-Defined fields Using Outlook 0
P Outlook Advanced Find Using Outlook 0

Similar threads

Back
Top