I have a variety of users in different areas working with differing ISP. last week we started getting these notifications when trying to send to AOL through Outlook (differing versions including 2011 for Mac, 2010, and 2007). I am able to send to AOL accounts through my Mac Mail as well as through other platforms, it appears just to AOL through Outlook that is the issue. After reading many posts, I have identified that:
1. There is nothing in my account description that includes "AOL"
2. Changing my port, which is set at 2525 as we had an issue with Comcast blocking 25, to 587 as well as trying 25 (which did not go since Comcast has it blocked). Those are the only ports open on our mail server so could not try others
3. It is most likely an AOL/Outlook issue since we have tried on several platforms and going through several ISP
Baffled at this point, as is the team of IT professionals that host our email. I am not a member of AOL, so there is no support from them. ANy ideas?
The original message was received at Mon, 07 Oct 2013 14:37:30 -0700
----- The following addresses had permanent fatal errors ---
<guzzardoholli@aol.com
----- Transcript of session follows ---
> . while talking to mailin-02.mx.aol.com
DATA
<<< 521 5.2.1 : AOL will not accept delivery of this message.
1. There is nothing in my account description that includes "AOL"
2. Changing my port, which is set at 2525 as we had an issue with Comcast blocking 25, to 587 as well as trying 25 (which did not go since Comcast has it blocked). Those are the only ports open on our mail server so could not try others
3. It is most likely an AOL/Outlook issue since we have tried on several platforms and going through several ISP
Baffled at this point, as is the team of IT professionals that host our email. I am not a member of AOL, so there is no support from them. ANy ideas?
The original message was received at Mon, 07 Oct 2013 14:37:30 -0700
----- The following addresses had permanent fatal errors ---
<guzzardoholli@aol.com
----- Transcript of session follows ---
> . while talking to mailin-02.mx.aol.com
DATA
<<< 521 5.2.1 : AOL will not accept delivery of this message.