The Outlook API wrongfully shows an outlook folder to have zero sub-folders

Status
Not open for further replies.

outlooklover

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Hello,

I have a random issue where moving a MailItem to a sub-folder (uner the same Exchange Store)
FAILS from time to time.

The real issue is that Outlook stops "seeing" sub-folders under the "\\DRK\DefaultInbox\".
* It basicaly shows the "DefaultInbox" sub-folder to have "zero" sub-folders.

** VBA and VBNET- same phenomemon.

By thwe way, Redemption does not have this issue.


Sample and edited code from slipstick.com :
FolderPath = \\DRK\DefaultInbox\CannoSeeThis"

FoldersArray = Split(FolderPath, "\")
Set oFolder = Application.Session.Folders.item(FoldersArray(0))
If Not oFolder Is Nothing Then
For i = 1 To UBound(FoldersArray, 1)
Dim SubFolders As Outlook.Folders
Set SubFolders = oFolder.Folders <<<< The error will happen here for "DefaultInbox"
Set oFolder = SubFolders.item(FoldersArray(i))
If oFolder Is Nothing Then
Set GetFolderPath = Nothing
End If
Next
End If


I investigated more and it seems that when the issue happens, the EntryId of the "DefaultInbox" folder is WRONG .

It can be seen by the following experiment-

* Just for testing, I requested (Outlook native code) the folder using the CORRECT entryid (and storeid) :

Set ns = Application.GetNamespace("MAPI")
Set oFolder = ns.GetFolderFromID("000000001558C00B64527A4E83C186E33FCE9CCF018018D07E87680CDD48B628CC1483CA3B1B00001BAEBE590100", _
"0000000038A1BB1005E5101AA1BB08002....")

* However, what I got is a folder with a DIFFERENT entryid-

?oFolder.EntryID
000000001558C00B64527A4E83C186E33FCE9CCF010018D07E87680CDD48B628CC1483CA3B1B00001BAEBE590000


** The difference are small:

*** at the end- 90100 (good one) VS 90000 (bad one).

*** in the middle- F018018 vs F010018 .


The issue almost seems like a some kind of security feature that "acts out" from time to time.



Thanks in advance

OutlookLover
 
I asked Dimtry (Redemption author) about it - he said this:

I have seen similar issues with Outlook losing the Drafts folder – everything looks normal, but inline replies break: select a different message, come back, but the inline response is silently gone. And GetDefaultFolder(olFolderDrafts) raises an exception. Outlook restart helps.

And you can’t compare the entry ids one bit at a time: there are some flags inside, but OutlookSpy parses them:

abFlags[0]: 00

abFlags[1]: 00

abFlags[2]: 00

abFlags[3]: 00

muid: 5E81754F003E1549B0659F2AEA92E7C2 ({4F75815E-3E00-4915-B065-9F2AEA92E7C2})

Type: 0x0001 (eitLTPrivateFolder)

DatabaseGUID: C7CF2304C77BF64585E8892DD6FF7BAC ({0423CFC7-7BC7-45F6-85E8-892DD6FF7BAC})

GlobalCounter: 0xB62000000000

Pad: 0x0000
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
O The Outlook API wrongfully shows an outlook folder to have zero sub-folders Outlook VBA and Custom Forms 1
V Outlook 2003 OpenEntry - Exchange Client Extension API Outlook VBA and Custom Forms 2
G Data Left Behind when Migrating To Outlook from Thunderbird - Insights on the Issue Using Outlook 0
C Can't Use Custom Contact form in Outlook Classic since early January 2026 Outlook VBA and Custom Forms 7
e_a_g_l_e_p_i Need help updating email in Outlook 2021 Using Outlook 10
V Outlook spam filter misbehaving Using Outlook 5
L what are the downsides of running both classic and new outlook on same win 11 pc? Using Outlook 2
P Preventing permanent deletions in Outlook on the Web Using Outlook 0
L any trick to embedding images in new outlook and outlook on the web contacts? Using Outlook 4
L new outlook contacts searching Using Outlook 5
R Outlook 2010 Outlook 2010 migration question Using Outlook 2
W New Outlook PEOPLE blank Using Outlook 6
C New Outlook issues with Gmail, particularly labels/folders Using Outlook 3
E What is the next workaround for macro in New Outlook 1.2025.1111.100 Outlook VBA and Custom Forms 3
E Need to digitally sign macro but VBA\Outlook crash Outlook VBA and Custom Forms 4
P Outlook 2003 no longer opens "without" Folder List Showing in Navigation Pane Using Outlook 2
Hornblower409 Outlook 2010 - Never ending update Using Outlook 0
V Outlook created new profile? Using Outlook 1
J Outlook inbox question Using Outlook 4
T How to Add AT&T Contacts to Outlook 365 Using Outlook 5
F Outlook 2021 outlook on iPhone Using Outlook 1
F Outlook 2021 Outlook on iPhone asks for password Using Outlook 0
P ics calendar entries suddenly open up new Outlook Using Outlook 3
P Outlook "forgets" password until system rebooted Using Outlook 2
N Why does Outlook keeping adding to the email address I have in my notes portion of a contact? Using Outlook 2
M Anyone integrated AI website builders with Outlook for automated client communications? Using Outlook 1
V Gmail in Outlook Using Outlook 2
T Where has the Copilot icon gone in my Outlook desktop client? Using Outlook 7
P New way by Microsoft to get people to use the new Outlook Using Outlook 4
C How to keep emails in account in Outlook after closing the IMAP account Using Outlook 1
cymumtaz IMAP calendars in New Outlook Using Outlook 5
T Constantly Have To Log In To Outlook On The Web Using Outlook.com accounts in Outlook 2
T Cannot Find Outlook Noted On Android Using Outlook 4
O Outlook 2024 not showing that messages are replied to or forwarded Using Outlook 3
C Outlook 365 send/receive takes FOREVER - as in 40 minutes Using Outlook 7
I Outlook 2024 LTSC syncing with iCloud calendar - can only make appt. in iCloud Using Outlook 2
Kika Melo Outlook ribbon customisations do not 'stick' Using Outlook 12
J IMAP Folders Confusion in Windows Classic Outlook Using Outlook 1
A Missing Sent Emails in New Outlook Using Outlook 18
S Missing categories in Outlook calendar Using Outlook 10
P Windows 11 tries to open New Outlook when the user clicks on the mail icon on a news article Using Outlook 2
C I don't understand Outlook or Microsoft, anymore Using Outlook 12
P My Feedback to Microsoft and their response; also New Outlook roadmap Using Outlook 0
A New Outlook - Cannot drag IMAP emails to Task List in MyDay Using Outlook 1
L Android Outlook Doesn't Update PC Notification Changes Using Outlook 0
A How to open Excel file saved in Outlook folder? Outlook VBA and Custom Forms 4
D.Moore Outlook desktop client suggested searches question Using Outlook 22
Y Outlook 2016 (64-bit) Copy Local Cal. Events to Another Cal. with Modified Reminder time Using Outlook 2
T Outlook 2019 While connecting an IMAP account in "classic" Outlook 2024 I caused a massive duplication of emails on the server (death loop) Using Outlook 5
D Cannot logon to Outlook.com, or outlook on Mac, outlook not updating on ipad, iphone Using Outlook 1

Similar threads

Back
Top