Business Contact Manager

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Courier

Member
Outlook version
Outlook 2007
Email Account
Exchange Server
My current BCM 2007, was full so I created another file in manager. After which all my contacts disappeared. How can I get them back.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It sounds like the contacts were in BCM and not synced with outlook. Restore the old database to get the contacts back, then export them to a pst.

FWIW, i would try cleaning up the database instead of creating a new one - if you link email to contacts, removing older messages can free up space.
 

Courier

Member
Outlook version
Outlook 2007
Email Account
Exchange Server
Yes you are correct. But how do I restore the old database. ?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
How did you switch tp the new database? Was the database too large that it stopped working?

If you created a new one in outlook, you can switch back to the old one in Outlook's BCM options.
 
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