"business contact manager logon failure server is in single user mode" - HELP!

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RidgeHiker

Member
Outlook version
Outlook 2007
Email Account
POP3
Hi All - My first post - glad I found you!

I do not think there is any major problem, just my lack of understanding regarding the SQL server, user administration, etc.

I am the only user of a non-shared BCM database on a non-networked computer using Office/Outlook 2007. I log in to Windows (Vista) as the administrator with a password.

Sometimes the BCM opens fine. Other times I get the following:

"Business Contact Manager database cannot be loaded.

This action cannot be completed because BCM cannot access the database.

Login failed for user 'Richard-S/Richard'. Reason: Server is in single user mode. Only one administrator can connect at this time."

Thanks for your help!
 

RidgeHiker

Member
Outlook version
Outlook 2007
Email Account
POP3
Re: "business contact manager logon failure server is in single user mode" - H

I am the OP. I may have solved my problem. In the SQL Server 2005 Services I ended up changing the Built-in Account from Network Service to Local System. I am not sure I know what I am doing but this seems to have worked so far - I'll see what happens as I use it over time.

If this seems like a good fix or a poor approach please let me know.

Thanks!
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: "business contact manager logon failure server is in single user mode" - H

The errors sounds like it is being accessed by a second account or you recovered the database, upgraded the os or changed your user account. However, that should fix it.
 

RidgeHiker

Member
Outlook version
Outlook 2007
Email Account
POP3
Re: "business contact manager logon failure server is in single user mode" - H

It actually did not fix it. When opened Outlook this morning it could not log on to the BCM. The only thing I can think of that I did different is to set up a password for opening Windows. I did not change my user account except to add the password.
 

Forum Admin

Senior Member
Re: "business contact manager logon failure server is in single user mode" - H

Local system account should take care of permissions issues. Did you try running Outlook as an administrator once? That fixes some errors, mostly related to upgrading a db.
 
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