Failed to create an RDO session instance: Class not registered

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Suzette

I uninstalled a virus software and starting getting this error in Outlook. I

have completed the following steps trying to get this problem corrected.

1. Open Outlook in Safe Mode and enabled and disabled on Add-In's

2. Defrag drive

3. Run Check Disk

4. Removed all entries in registry having to do with old virus software

5. Purchased and ran a registry cleaner

6. Uninstalled and reinstalled Outlook

I have run out of things to try. Anyone have in suggestions?
 
Did you re-register redemption.dll with regsvr32.exe?

What is the exact error?

Where does your code run (standalone exe, COM add-in, etc)?

Dmitry Streblechenko (MVP)

-

"Suzette" <Suzette> wrote in message

news:DBD451C0-778E-409F-A3D1-5EF85A9BB1C5@microsoft.com...
> I uninstalled a virus software and starting getting this error in Outlook.
> I
> have completed the following steps trying to get this problem corrected.

> 1. Open Outlook in Safe Mode and enabled and disabled on Add-In's
> 2. Defrag drive
> 3. Run Check Disk
> 4. Removed all entries in registry having to do with old virus software
> 5. Purchased and ran a registry cleaner
> 6. Uninstalled and reinstalled Outlook

> I have run out of things to try. Anyone have in suggestions?
 
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