Outlook 2010 Calendar error Operation Failed

Status
Not open for further replies.

Muggie

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Hello,

I have an issue with some items in a (shared) calendar that I am unable to solve, hopefully someone in this forum can help me or put me in the right direction for a solution.

Situation:

We have a user which is being used as a shared mailbox and calendar resource, especially the calendar is under heavy use with tons of items. When mail for a specific calendar item is received, the content of the mail is copied into that calendar item. A few of these items are not editable anymore, any change to the item (change in date, location, addition to the text field, removal of text or pictures from the text field, ANY change) followed by a save operation is resulting in an Operation Failed error. I have tested it from a number of Outlook sessions (different users) as well as when logged into Outlook with the shared user itself, all give the same error. When I copy out all content into a new item I can save that new item but any change after that followed by a save action is resulting in an Operation Failed error. When I copy out all text and pictures from the item and paste it into a Word document, delete the item, recreate the item, paste the content back in I can save the item but after that any change followed by a save action is resulting in Operation Failed. When I delete everything in the mail item by item to see if any picture or mailaddresss or piece of text is causing this error and after every change I hit save, I get an Operation Failed. When I copy out half (does not matter if it is the first or second half) of the content into a new item all is good, when I put in the other half I can save the item but any change after that followed by a save action is resulting in Operation Failed.

When I copy out the content of the item into a notepad, causing the layout and pictues to disappear, delete the item, recreate the item, copy the notepad content back in I can save the item and any change after that is succesfully saved but loosing the pictures is not an acceptable workaround and no solution.

What the users are doing now as a workaround is fill an item untill the error appears (which does not happen often) and then create a second item with a slightly different name ([continued] in the subject for example) and go on from there but that is only a workaround, not a solution.

I have tested with multiple OS versions (Windows 7 32 and 64 bit)

I have tested with multiple Outlook 2010 versions (32 and 64 bit, dutch and english)

We are in online mode only, no caching is allowed

I have tested in Outlook /safe mode

I ran Outlook in debug mode to see if anything is to be found in the log files

I have gone through all the logs of Outlook, the debug mode, the OS, Exchange

I ran calcheck to see if that would show any error on the calendar

The item is not too big, we have bigger items in the calendar that are working fine (bigger as in more text, bigger as in more pictures, bigger as in bigger size)

The item is created after the Exchange 2003 Exchange 2010 migration so that is ruled out as a cause as well

When these items are edited through webmail however, it IS possible to make any number of changes so that kinda rules out Exchange as a (sole) cause as well.

All things tested and looked at did not give a solution or give me a single clue as where to look for the cause (apart from webmail which is telling me not to look towards Exchange), Outlook only giving an Operation Failed does not help much here either.

Anybody ever ran into this problem ? Any idea is welcome !

Environment:

Exchange 2010 SP2 RU 3

Outlook 2010 and Outlook 2010 SP1
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
How large are the items that error? It sounds like you are hitting a file size limitation. Appointments would be subject to the same limitations as email messages - recurring meetings are usually the problem because each occurrence can have attachments the user is not aware of.
 

Muggie

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
We have a 10MB limit on mail, the items that are causing problems are 3 to 4 MB, size is ruled out as a cause.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
So basically, 2 MB works, 4 mb does not ? It is all test or are pictures and objects included?
 

Muggie

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Some items are having this issue, the size is in the range of 1 to 4 MB. Text and pixtures are included, what they do is organize a meeting at some point in the future, all mails that are coming in and that are about that meeting are opened, the content is copied (select all - copy) and pasted into the meeting.
 

Muggie

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
I have tested with a newer RU in out test environment and Exchange 2010 SP2 RU 5.2 seems to have solved this problem.
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
Mark Foley Unable to subscribe to published calendar in Outlook 2010 Using Outlook 4
N Outlook 2010 on re-imaged computer missing calendar/contacts Using Outlook 0
J Outlook 2010 and 2013 'team' calendar shows AD accounts without mailboxes Using Outlook 5
T Outlook 2010 calendar won't sync with Android phone Using Outlook 3
I Outlook 2010 calendar hangs Exchange Server Administration 2
J Importing to the correct calendar from Excel 2010 to Outlook 2010 Outlook VBA and Custom Forms 2
P Outlook 2010 MS Exchange Calendar to Android- ical or webdav? Using Outlook 1
R How to copy outlook 2010 shared calendar appointment or meeting to personal calendar by vba? Outlook VBA and Custom Forms 1
T Importing Excel 2010 data into Outlook Calendar 2010 Using Outlook 12
S Outlook 2010 trying to default Data file to outlook.com calendar Using Outlook 6
A Yearly Calendar in Outlook 2010 64 bit. Using Outlook 1
A Shared Calendar Outlook 2010 Using Outlook 4
S Outlook 2010 .pst calendar Using Outlook 1
D Outlook 2010 Calendar Alerts Using Outlook 1
S Using both My Calendar and iCloud Calendar in Outlook 2010 Using Outlook 4
B How to have Outlook 2010 Calendar when your mail server is Imap? Using Outlook 10
D Priting only Recurring Appointments in Outlook Calendar 2010 Using Outlook 1
O Calendar list view in Outlook 2010? Using Outlook 3
J calendar print setup in outlook 2010 Calendar Printing Assistant 1
T Calendar sync off by 1 hour - outlook 2010 / icloud 2.1 / ipad Using Outlook 2
A Adding Work Calendar to my iPhone 4S from Outlook 2010 and vice a versa. Using Outlook 5
W Outlook 2010 Share calendar but keep color formatting Using Outlook 2
W Calendar Printing with Outlook 2010 (64 bit) Calendar Printing Assistant 1
D Calendar Permissions Outlook 2003, 2007 and 2010 Exchange Server Administration 2
D Outlook 2010 - Calendar - always show 4 weeks in month view Using Outlook 3
T Exchange / Outlook 2010 - How to cancel meetings but retain the calendar entry Using Outlook 4
P Multiple accounts and single Calendar file (Outlook 2010, using Connector) Using Outlook 1
J Outlook 2010 - missing "Updated: ... " in subject text after calendar update Using Outlook 2
K Outlook 2010 calendar issue - accepting meetings Using Outlook 3
H Conflicts with other event in calendar ( outlook 2007 & 2010) Using Outlook 0
D Outlook 2007 & 2010 calendar permissions Using Outlook 2
C Outlook 2010 search for question mark in calendar Using Outlook 7
T Outlook 2010 Calendar Using Outlook 7
L Outlook 2010 Default Calendar Using Outlook 2
K Outlook 2010 'cannot send on behalf of' when changing calendar apointment Exchange Server Administration 0
S Calendar sharing problmes between Outlook 2007 & 2010 Exchange Server Administration 0
B Linking from Excel to public outlook 2010 calendar. Using Outlook 0
J Outlook 2007 and 2010 for multiple calendar users Using Outlook 1
D searching Outlook 2010 Calendar Using Outlook 1
T Dates are not in bold from a shared calendar (Outlook 2010 ) Using Outlook 1
E Outlook 2010 calendar print - select begin-end weeks for month print but Preview and print show ful Using Outlook 2
K Outlook 2010 Calendar: could not be updated Using Outlook 3
W Unable to sync Outlook contacts and calendar since upgrading from Outlook 2007 to Outlook 2010 Using Outlook 1
J Calendar print assistant outlook 2010 Using Outlook 3
C print more than one month per page in outlook 2010 calendar Using Outlook 5
K Recurring meetings don't show on calendar Outlook 2010 Using Outlook 1
C Calendar Printing Assistant for Outlook 2010 Using Outlook 2
L Calendar rules in Outlook 2010 Using Outlook 3
B Outlook 2010 calendar month view colorisation bug Using Outlook 1
J Import Outlook Contacts and Calendar from XP Home to Windows 7 Outlook 2010 Using Outlook 1
Similar threads


















































Top