As part of the solution to a problem where my admin profile stopped being recognized after an update caused a restart, my computer was re-imaged(OS and apps reinstalled) , a new disk put in and data imported off the old drive. I had had MS Office 2010 including Outlook 2010. This too was reinstalled using the product keys I had originally got.
I had been using IMAP to feed in a gmail account to the Outlook account. The IMAP file (Inbox and numerous subfolders) I was told were all in a single pst file.
As part of restoring Outlook the repair tech started it, and configured the basics upto where I put in the credentials for IMAP to get the email from gmail; and after a couple hours that process of downloading off gmail seemed to complete.
The repair staff then tried to import the saved .pst file in, to do a full restore of the previous folder/mail cache, using the 'ignore duplicate' setting.
The emails seem to have come in fine, but calendar and contacts had vanished.
I am not sure if they were originally in separate psts; the techs thought everything was in the same pst file (this is Outlook 10) and that they did not find more psts when they looked on the original possibly damaged previous drive.
can any one help with finding/retrieving the Outlook calendar/contact files that accompanied the IMAP pst ?
This pst was the original file that Imap mail fed into, and it contained the inbox as well as all the many folders created after to organize the mail.
thanks
w.
I had been using IMAP to feed in a gmail account to the Outlook account. The IMAP file (Inbox and numerous subfolders) I was told were all in a single pst file.
As part of restoring Outlook the repair tech started it, and configured the basics upto where I put in the credentials for IMAP to get the email from gmail; and after a couple hours that process of downloading off gmail seemed to complete.
The repair staff then tried to import the saved .pst file in, to do a full restore of the previous folder/mail cache, using the 'ignore duplicate' setting.
The emails seem to have come in fine, but calendar and contacts had vanished.
I am not sure if they were originally in separate psts; the techs thought everything was in the same pst file (this is Outlook 10) and that they did not find more psts when they looked on the original possibly damaged previous drive.
can any one help with finding/retrieving the Outlook calendar/contact files that accompanied the IMAP pst ?
This pst was the original file that Imap mail fed into, and it contained the inbox as well as all the many folders created after to organize the mail.
thanks
w.