Outlook stops Sending/Receiving/Synching after disconnecting remote desktop session

Status
Not open for further replies.
M McAllister

M McAllister

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Exchange Server
Windows 10, version 1903 just updated. Outlook 2016 and 2019. When the user disconnects the remote desktop session Outlook instantly stops automatically sending/receiving pop3 email and synching with Exchange 2016. Reconnect the session and Outlook right away does a send/receive and synchs with Exchange. This one computer was fine prior to updating to Windows 10 version 1903.

Domain environment, server 2012 r2. The users vpn in and connect to their desktops. I've gone through domain group policy. I've looked at the users' remote desktop session attributes in a/d.

Another computer, Windows 10 version 1809 has had this same type issue for awhile only it stops sending and receiving after about 24 hours of the remote desktop disconnect.

I have the power management set to not let the computer turn off the network card, not sleep etc. I've gone into the network card and disabled powering down there. I have another computer where the network card has the settings enabled and all works, same card as one of the other computers.

I have uninstalled Office 2016 and installed Office 2019, same behavior. I have created new profile, new send/receive group, same behavior.

Update. It is now happening (Sunday 7/28) on a 3rd computer, mine, which is also windows 10 version 1903. The 2 version 1903s are the computers that are not sending/receiving automatically instantly (or there close to) upon disconnect. I've kept Outlook maximized and in focus. No luck. I've tried it being minimized. No luck. It works if I disconnect but still have an rdp session on my remote computer connected with another computer. Go figure.

Exchange 2016 cu12, Server 2012 R2, Windows 10, Office possibly, all updated last Sunday.

Any thoughts? Thank you.
 
M McAllister

M McAllister

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Exchange Server
I take it back, it does not work when I disconnect and keep an RDP session connected on the remote computer.
 
M McAllister

M McAllister

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Exchange Server
Solved! I deleted all files, most directories in c:\users\username\appdata\local\temp\ and all files in the sub folder Outlook Logging.
 
Status
Not open for further replies.
< Find Contacts with UDFs "in this item" | Query About "Delay Delivery" Function >
Similar threads
Thread starter Title Forum Replies Date
J outlook 2013 stops working when sending Using Outlook.com accounts in Outlook 14
S Outlook mail adressing stops after first match in GAL Using Outlook 0
K Outlook 2007 IMAP account stops syncing new messages Using Outlook 0
S BCM stops Outlook 2013 BCM (Business Contact Manager) 6
O Outlook 2010 Stops Working When Accounting Application Tries To Send eMail Using Outlook 4
Commodore Outlook 2007 stops fetching Facebook updates Using Outlook 5
e_a_g_l_e_p_i Need clarification on 2-Step Verification for Gmail using Outlook 2021 Using Outlook 8
L Opening People Outlook 2021 Using Outlook 1
e_a_g_l_e_p_i Outlook 2021 not letting me setup my Gmail using pop Using Outlook 1
Geldner Problem submitting SPAM using Outlook VBA Form Outlook VBA and Custom Forms 2
P VBA to add email address to Outlook 365 rule Outlook VBA and Custom Forms 0
M Outlook 2016 outlook vba to look into shared mailbox Outlook VBA and Custom Forms 0
P Can no longer sync Outlook with iPhone calendar after iPhone update to 17.1.1 Using Outlook 2
O Outlook - Switch from Exchange to IMAP Using Outlook 0
e_a_g_l_e_p_i Is it possible to have a reminder in Outlook 2021 for every 90 days Using Outlook 3
farrissf Outlook 2016 Optimizing Email Searches in Outlook 2016: Seeking Insights on Quick Search vs Advanced Search Features Using Outlook 0
C Advanced search terms for "Outlook Data File" Using Outlook 1
N Reply to Outlook messages by moving messages to a specific Outlook folder Outlook VBA and Custom Forms 1
O How to find out the domain and server settings that my Outlook is using? Using Outlook 2
A Outlook 365 (OutLook For Mac)Move "On My Computer" Folder Items From Old To New Mac Computer Using Outlook 3
H Integrating Alexa & Outlook Pro 2021 Using Outlook 2
Z Automatically adjust Outlook Reading Pane from bottom to right depending on portrait or landscape window Using Outlook 1
Rupert Dragwater Background colors not saving in Outlook 365 Using Outlook 15
petunia Outlook tasks module sunsetting? Exchange Server Administration 3
G Save emails as msg file from Outlook Web AddIn (Office JS) Outlook VBA and Custom Forms 0
D Outlook VBA forward the selected email to the original sender’s email ID (including the email used in TO, CC Field) from the email chain Outlook VBA and Custom Forms 3
U Outlook 2021 not showing contact cards in Searches Using Outlook 1
C Outlook - Macro to block senders domain - Macro Fix Outlook VBA and Custom Forms 2
H Outlook 365 O365 outlook calendar item editing Using Outlook 1
J Outlook 365 html inline images Using Outlook 0
Rupert Dragwater How to get Outlook 365 to open from websites Using Outlook 5
S Why do I have to close and reopen Outlook for macros to work? Outlook VBA and Custom Forms 2
J Outlook 2021 ScanPST errors (yet again ... sorry): repair button missing Outlook 2021 Using Outlook 0
HarvMan Outlook 365 - Rule to Move an Incoming Message to Another Folder Using Outlook 4
K Moved pst to new computer, now Gmail not coming into Outlook Using Outlook 7
S Email Macros to go to a SHARED Outlook mailbox Draft folder...NOT my personal Outlook Draft folder Using Outlook 2
F Running Scripts in Outlook 2021 Using Outlook 0
Nufc1980 Outlook "Please treat this as private label" auto added to some emails - Help. Using Outlook 3
S Outlook 2019 Custom outlook Add-in using Visual Studio Outlook VBA and Custom Forms 0
V Outlook macros no longer run until VB editor is opened Outlook VBA and Custom Forms 0
R Outlook 365 How to integrate a third-party app with Outlook to track email and sms? Using Outlook 2
e_a_g_l_e_p_i I can't believe what I am seeing when trying to install Outlook 2021 Using Outlook 9
Kika Melo Outlook Calendar deleted appointments not in Deleted Items folder Using Outlook 3
P How to get a QR code for automatic signin with Outlook for iOS Using Outlook 5
J Migrating Outlook Using Outlook 1
Retired Geek Outlook for the MAC with Yahoo accounts now very broken Using Outlook 9
S Outlook 2002- "Send" button has disappeared. Help please. Using Outlook 1
L How Stop Outlook Nag Messages Using Outlook 1
TomHuckstep Remove Send/Receive All Folders (IMAP/POP) button from Outlook 365 Ribbon Using Outlook 2
L I Cannot Sign Into My Outlook Account? Outlook VBA and Custom Forms 0

Similar threads

Top