Outlook stops Sending/Receiving/Synching after disconnecting remote desktop session

Status
Not open for further replies.

M McAllister

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Exchange Server
Windows 10, version 1903 just updated. Outlook 2016 and 2019. When the user disconnects the remote desktop session Outlook instantly stops automatically sending/receiving pop3 email and synching with Exchange 2016. Reconnect the session and Outlook right away does a send/receive and synchs with Exchange. This one computer was fine prior to updating to Windows 10 version 1903.

Domain environment, server 2012 r2. The users vpn in and connect to their desktops. I've gone through domain group policy. I've looked at the users' remote desktop session attributes in a/d.

Another computer, Windows 10 version 1809 has had this same type issue for awhile only it stops sending and receiving after about 24 hours of the remote desktop disconnect.

I have the power management set to not let the computer turn off the network card, not sleep etc. I've gone into the network card and disabled powering down there. I have another computer where the network card has the settings enabled and all works, same card as one of the other computers.

I have uninstalled Office 2016 and installed Office 2019, same behavior. I have created new profile, new send/receive group, same behavior.

Update. It is now happening (Sunday 7/28) on a 3rd computer, mine, which is also windows 10 version 1903. The 2 version 1903s are the computers that are not sending/receiving automatically instantly (or there close to) upon disconnect. I've kept Outlook maximized and in focus. No luck. I've tried it being minimized. No luck. It works if I disconnect but still have an rdp session on my remote computer connected with another computer. Go figure.

Exchange 2016 cu12, Server 2012 R2, Windows 10, Office possibly, all updated last Sunday.

Any thoughts? Thank you.
 
I take it back, it does not work when I disconnect and keep an RDP session connected on the remote computer.
 
Solved! I deleted all files, most directories in c:\users\username\appdata\local\temp\ and all files in the sub folder Outlook Logging.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
J outlook 2013 stops working when sending Using Outlook.com accounts in Outlook 14
S Outlook mail adressing stops after first match in GAL Using Outlook 0
K Outlook 2007 IMAP account stops syncing new messages Using Outlook 0
S BCM stops Outlook 2013 BCM (Business Contact Manager) 6
O Outlook 2010 Stops Working When Accounting Application Tries To Send eMail Using Outlook 4
Commodore Outlook 2007 stops fetching Facebook updates Using Outlook 5
J Outlook 2010 does not let me put any account Using Outlook.com accounts in Outlook 1
P 3 of 5 PST files don't install from d:\outlook but only from D:\ Using Outlook 5
HarvMan January Windows 10 preview update force installs new Outlook Using Outlook 1
L Outlook 2010 - new installation on Windows 11 - aplzod32.dll is not a valid Add-in Using Outlook 8
J Outlook troubleshooting/logging - option grayed out Using Outlook 2
B Arrows missing from Outlook emails vertical scrollbar Using Outlook 0
G Outlook 2021 (New) doesn't respect default browser Using Outlook 8
B Outlook or iPhone turning tabs into spaces in Outlook Notes Using Outlook 1
P newly installed Office 365 includes OLD Outlook Using Outlook 6
R Outlook ribbon menu default? Using Outlook 7
H Spam email in Gmail not visible in Outlook Using Outlook 3
J How to transfer Win 10 Outlook to new Windows 11 pc? Using Outlook 10
J Renegade spam URL line displayed in old local Outlook 365 email title Using Outlook 3
G Reduce whitespace in Outlook desktop Contact Cards display Using Outlook 3
C Outlook classic via 365 Using Outlook 2
Dr. Demento Analogous Outlook code to read info into an array (or collection or whatever) Outlook VBA and Custom Forms 7
S Repair Outlook Using Outlook 8
V Outlook Form ListBox is not editable Outlook VBA and Custom Forms 2
F Outlook's contacts Using Outlook 1
D Outlook 2003 stopped dead Using Outlook 2
G Cannot receive emails from gmail account in Outlook 365 Using Outlook 1
E "Cannot display the folder. MS Outlook cannot access the specified file location" Using Outlook 8
P Outlook 2016 Working Offline Using Outlook 2
Rupert Dragwater Cannot reestablish gmail (email address) account in Outlook 365 Using Outlook 11
O Outlook 365 synchronisieren Exchange Server Administration 1
kburrows Outlook Classic - JPG files are corrupted when opened or saved Using Outlook 3
F Sync Outlook Calendar Using Outlook 0
G Change default font size in sticky notes - Outlook Desktop 2021 Using Outlook 2
C VBA in "New Outlook?" Using Outlook 0
D New Outlook with Business Basic Plans Using Outlook 0
D Outlook 2021 not working with Outlook 2003 installed Using Outlook 5
D Outlook 2003 stopped working - get they dialog box asking for username & Password Using Outlook 2
T Outlook 2021 hangs in close on taskbar occasionally Using Outlook 1
M Duplicate removal feature in Outlook 2021 is faulty Using Outlook 2
D.Moore Outlook COM addins source folder Using Outlook 12
P Removing Outlook 365 Account from Send/Receive Using Outlook 3
kburrows Outlook Automatically Merging Contacts Using Outlook 2
A Outlook 2016 Outlook 2016 vs. New Outlook Using Outlook 4
D Outlook Desktop App Email Software Using Outlook 0
efire9207 VBA Outlook Contacts Outlook VBA and Custom Forms 6
M Outlook not logging in to server Using Outlook 0
J Outlook macro to run before email is being send Outlook VBA and Custom Forms 3
R Outlook 2021 change view Using Outlook 2
K Outlook font corrupted in some point sizes, resets on close/open Using Outlook 2

Similar threads

Back
Top