Outlook stops Sending/Receiving/Synching after disconnecting remote desktop session

Status
Not open for further replies.
M McAllister

M McAllister

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Exchange Server
Windows 10, version 1903 just updated. Outlook 2016 and 2019. When the user disconnects the remote desktop session Outlook instantly stops automatically sending/receiving pop3 email and synching with Exchange 2016. Reconnect the session and Outlook right away does a send/receive and synchs with Exchange. This one computer was fine prior to updating to Windows 10 version 1903.

Domain environment, server 2012 r2. The users vpn in and connect to their desktops. I've gone through domain group policy. I've looked at the users' remote desktop session attributes in a/d.

Another computer, Windows 10 version 1809 has had this same type issue for awhile only it stops sending and receiving after about 24 hours of the remote desktop disconnect.

I have the power management set to not let the computer turn off the network card, not sleep etc. I've gone into the network card and disabled powering down there. I have another computer where the network card has the settings enabled and all works, same card as one of the other computers.

I have uninstalled Office 2016 and installed Office 2019, same behavior. I have created new profile, new send/receive group, same behavior.

Update. It is now happening (Sunday 7/28) on a 3rd computer, mine, which is also windows 10 version 1903. The 2 version 1903s are the computers that are not sending/receiving automatically instantly (or there close to) upon disconnect. I've kept Outlook maximized and in focus. No luck. I've tried it being minimized. No luck. It works if I disconnect but still have an rdp session on my remote computer connected with another computer. Go figure.

Exchange 2016 cu12, Server 2012 R2, Windows 10, Office possibly, all updated last Sunday.

Any thoughts? Thank you.
 
M McAllister

M McAllister

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Exchange Server
I take it back, it does not work when I disconnect and keep an RDP session connected on the remote computer.
 
M McAllister

M McAllister

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Exchange Server
Solved! I deleted all files, most directories in c:\users\username\appdata\local\temp\ and all files in the sub folder Outlook Logging.
 
Status
Not open for further replies.
< Find Contacts with UDFs "in this item" | Query About "Delay Delivery" Function >
Similar threads
Thread starter Title Forum Replies Date
J outlook 2013 stops working when sending Using Outlook.com accounts in Outlook 14
S Outlook mail adressing stops after first match in GAL Using Outlook 0
K Outlook 2007 IMAP account stops syncing new messages Using Outlook 0
S BCM stops Outlook 2013 BCM (Business Contact Manager) 6
O Outlook 2010 Stops Working When Accounting Application Tries To Send eMail Using Outlook 4
Commodore Outlook 2007 stops fetching Facebook updates Using Outlook 5
KurtLass Opening Graphics Attachments in Outlook 2021 Using Outlook 0
P now on office 365 but getting error messages about missing Outlook 2013 cache folders Using Outlook 2
B Outlook config download Outlook VBA and Custom Forms 1
M Short term workaround for when Outlook searching stopped functioning Using Outlook 0
D Outlook 2016 Creating an outlook Macro to select and approve Outlook VBA and Custom Forms 0
L Fetch, edit and forward an email with VBA outlook Outlook VBA and Custom Forms 2
BartH VBA no longer working in Outlook Outlook VBA and Custom Forms 1
L Synch Outlook 365 calendar with iPhone Using Outlook 0
W Can vba(for outlook) do these 2 things or not? Outlook VBA and Custom Forms 2
S Outlook 2016 and Acrobat PDFMaker Office COM Addin Using Outlook 0
M "Attachment Detacher for Outlook" add in, does it update the server copy of the email? Using Outlook 1
M Outlook 365 Rename Outlook Priority Using Outlook 3
R Outlook 2019 accesses POP3 but says its offline (because of IMAP servers?) Using Outlook 0
R Outlook Working off line Using Outlook 0
D Outlook 365 Custom forms field limit? Outlook VBA and Custom Forms 4
W Outlook 2016 MSI - Possible to make work with O365 modern Auth & Win7? Using Outlook 4
T Outlook roaming signatures Using Outlook 4
S Adding a recipient's column to Sent folder in Outlook 2010 Outlook VBA and Custom Forms 1
J Outlook search bar in Office 2021 Professional Using Outlook 1
J PSA: How to create custom keyboard shortcut for "Paste Unformatted Text" in Outlook on Windows Outlook VBA and Custom Forms 1
C How to fix outlook continuing to prompt fo an Exchange password Using Outlook 0
C Outlook doesn't feel reliable, anymore Using Outlook 5
J Outlook 2016 Trying to get Outlook 2016 to work with Office 365 Using Outlook 0
C Outlook 365 Copy/Save Emails in Folder Outside Outlook to Show Date Sender Recipient Subject in Header Using Outlook 0
U Outlook not responding when trying to print Emails Using Outlook 5
O How to sync (one way) contacts between two Outlook (exchange) accounts? Using Outlook 0
S Sync Outlook (2021) tasks with Microsoft To Do Using Outlook 1
L Duplicate calendar entries in Outlook 365 Using Outlook 4
V Outlook 2021 Can anyone explain why my Outlook views keep changing?! Using Outlook 2
AlphonseG Outlook 365 Outlook Crashes on setting SaveSentMessageFolder Outlook VBA and Custom Forms 5
S Outlook 2021 How to customize colors Outlook 2021 & Office 2021 on PC Using Outlook 2
D Outlook 2007 Recovering E-Mails Using Outlook 0
G Stop Outlook 365 adding meetings to calendar Using Outlook 2
HarvMan Using Emojis in Outlook 365 Using Outlook 3
T Outlook 2019 Not Using Auto Compete After Deletion of 365 Using Outlook 1
D Gmail mail is being delivered to a different email inbox in Outlook App 2021 Using Outlook 2
Albert McCann Outlook 2021 Outlook Display of HTML Email from two senders is glitchy Using Outlook 0
richardwing Outlook 365 VBA to access "Other Actions" menu for incoming emails in outlook Outlook VBA and Custom Forms 0
J Unable to delete folders in Outlook 2019 / Windows Using Outlook 1
K Outlook for Mac problems Using Outlook 0
D Outlook app 2021 & iCloud PST issues Using Outlook 2
M c# vsto Outlook.ApplicationEvents_11_NewMailEx Outlook VBA and Custom Forms 1
J Event/Meeting in Outlook Does Not Align with SharePoint Calendar Using Outlook 5
Christopher M Is it me, or is Outlook 365 BUGGY? Using Outlook 3

Similar threads

Top