Outlook fails - error says execute scanpst.exe but can't find it

Status
Not open for further replies.
B

Brian

My PC crashed I went through full recovery but now when I try to open

Microsoft outlook it says to execute the scanpst.exe but it's not where it

says it should be and doing a scan of my systems using "scanpst" comes up

empty..

Suggestions??
 
B

Brian Tillman

"Brian" <Brian> wrote in message

news:86EEF931-41E9-4DA1-82F1-6563E2AAA4E5@microsoft.com...


> My PC crashed I went through full recovery but now when I try to open
> Microsoft outlook it says to execute the scanpst.exe but it's not where it
> says it should be and doing a scan of my systems using "scanpst" comes up
> empty..


First try clicking Start>All Programs>Microsoft Office>Microsoft Office

Tools>Inbox Repair Tool or Start>All Programs>Microsoft Office Tools>Inbox

Repair Tool. If neither are there, open Windows Explorer and, in the Address

field, enter

%CommonProgramFiles%\system\MSMAPI\1033

for English language Outlook 2003 or earlier (the "1033" will be different for

languages other than English) or

"%ProgramFiles%\Microsoft Office\Office12"

for Outlook 2007. Click Go. SCANPST.EXE (aka the Inbox Repair Tool) will be

there.

--
 
B

Brian

Re: Outlook fails - error says execute scanpst.exe but can't find

Brian

Thanks for your help.

The "Inbox Repair Tool" was not there.

I also don't appear to have Windows Explorer

When I left click the start button I can open explorer and find my way down

to

C:\Program Files (x86)\Common Files\System\MSMAPI\1033 but the only file in

there is a DLL file - MSMAPI32.dll

BTW I'm running vista and outlook 2007.

Other thoughts?

"Brian Tillman " wrote:


> "Brian" <Brian> wrote in message
> news:86EEF931-41E9-4DA1-82F1-6563E2AAA4E5@microsoft.com...
>
> > My PC crashed I went through full recovery but now when I try to open
> > Microsoft outlook it says to execute the scanpst.exe but it's not where it
> > says it should be and doing a scan of my systems using "scanpst" comes up
> > empty..


> First try clicking Start>All Programs>Microsoft Office>Microsoft Office
> Tools>Inbox Repair Tool or Start>All Programs>Microsoft Office Tools>Inbox
> Repair Tool. If neither are there, open Windows Explorer and, in the Address
> field, enter

> %CommonProgramFiles%\system\MSMAPI\1033

> for English language Outlook 2003 or earlier (the "1033" will be different for
> languages other than English) or

> "%ProgramFiles%\Microsoft Office\Office12"

> for Outlook 2007. Click Go. SCANPST.EXE (aka the Inbox Repair Tool) will be
> there.
> >

>
 
K

K. Orland

Re: Outlook fails - error says execute scanpst.exe but can't find

If you can open Explore, then you have Windows Explorer. Was there a file

called scanpst.exe?
 
B

Brian

Re: Outlook fails - error says execute scanpst.exe but can't find

K.

No the only file was the DLL file..

"K. Orland" wrote:
 
K

K. Orland

Re: Outlook fails - error says execute scanpst.exe but can't find

Have you enabled viewing hidden files and folders?

In Windows Explorer, click on Tools > Folder Options. Click on the View tab

and click on the buttons Show Hidden Files and Folders and also uncheck the

box Hide file extensions for known file types. Then search again.

"Brian" <Brian> wrote in message
 
B

Brian Tillman

Re: Outlook fails - error says execute scanpst.exe but can't find

"Brian" <Brian> wrote in message

news:425553C4-F8DC-475B-9D69-EE66786BA4B9@microsoft.com...


> I also don't appear to have Windows Explorer


Sure you do. Open "Computer". That's Windows Explorer.

> When I left click the start button I can open explorer and find my way down
> to

> C:\Program Files (x86)\Common Files\System\MSMAPI\1033 but the only file in
> there is a DLL file - MSMAPI32.dll

> BTW I'm running vista and outlook 2007.


Please read what I said again:


> > "%ProgramFiles%\Microsoft Office\Office12"
>

>> for Outlook 2007.


Look in the same folder where the OUTLOOK.EXE image resides.

--
 
B

Ben M. Schorr - MVP

What version of Outlook are you using? What operating system are you

using?





"Brian" <Brian> wrote in message

news:86EEF931-41E9-4DA1-82F1-6563E2AAA4E5@microsoft.com:


> My PC crashed I went through full recovery but now when I try to open
> Microsoft outlook it says to execute the scanpst.exe but it's not where it
> says it should be and doing a scan of my systems using "scanpst" comes up
> empty..

> Suggestions??
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
M Outlook 2013 fails to start -- missing WindowsCodecs.dll error Using Outlook 3
D Outlook 2003 Mail Fails Using Outlook 1
D Outlook 2010 account setup fails in particular domain Using Outlook 3
D Outlook.com in Outlook 2016 Trys & Fails to Send on Behalf of Itself Using Outlook.com accounts in Outlook 2
J VB6 Add-in fails to load in Outlook 16 - message useless Outlook VBA and Custom Forms 4
J Will BCC messages still deliver if TO address fails Outlook 2013 Using Outlook 3
Z Outlook 2007, clicking email addresses fails to open Contact Using Outlook 0
T Outlook 2013 either fails to mark messages as read or marks them as read, then un-marks them. Using Outlook 1
jChambler setup of iCloud with Outlook 2007 fails Using Outlook 4
P Outlook 2010 fails to start after icloud update Using Outlook 3
D Outlook 2010 Fails to Send Messages To One Domain Using Outlook 6
F Google Desktop fails to index Outlook 2010 Using Outlook 3
O Scheduled Task Fails running Code to send Outlook Mail from Excel. Outlook VBA and Custom Forms 9
J outlook fails to start then problem with business contact manager BCM (Business Contact Manager) 1
R outlook 2007 itemadd event handler fails to run Outlook VBA and Custom Forms 2
W BCM and Outlook problem ( BCM fails to start) BCM (Business Contact Manager) 1
Rupert Dragwater Background colors not saving in Outlook 365 Using Outlook 4
petunia Outlook tasks module sunsetting? Exchange Server Administration 3
G Save emails as msg file from Outlook Web AddIn (Office JS) Outlook VBA and Custom Forms 1
D Outlook VBA forward the selected email to the original sender’s email ID (including the email used in TO, CC Field) from the email chain Outlook VBA and Custom Forms 3
U Outlook 2021 not showing contact cards in Searches Using Outlook 2
C Outlook - Macro to block senders domain - Macro Fix Outlook VBA and Custom Forms 2
H Outlook 365 O365 outlook calendar item editing Using Outlook 1
J Outlook 365 html inline images Using Outlook 1
Rupert Dragwater How to get Outlook 365 to open from websites Using Outlook 5
S Why do I have to close and reopen Outlook for macros to work? Outlook VBA and Custom Forms 2
J Outlook 2021 ScanPST errors (yet again ... sorry): repair button missing Outlook 2021 Using Outlook 0
HarvMan Outlook 365 - Rule to Move an Incoming Message to Another Folder Using Outlook 4
K Moved pst to new computer, now Gmail not coming into Outlook Using Outlook 7
S Email Macros to go to a SHARED Outlook mailbox Draft folder...NOT my personal Outlook Draft folder Using Outlook 2
F Running Scripts in Outlook 2021 Using Outlook 0
Nufc1980 Outlook "Please treat this as private label" auto added to some emails - Help. Using Outlook 3
S Outlook 2019 Custom outlook Add-in using Visual Studio Outlook VBA and Custom Forms 0
V Outlook macros no longer run until VB editor is opened Outlook VBA and Custom Forms 0
R Outlook 365 How to integrate a third-party app with Outlook to track email and sms? Using Outlook 2
e_a_g_l_e_p_i I can't believe what I am seeing when trying to install Outlook 2021 Using Outlook 9
Kika Melo Outlook Calendar deleted appointments not in Deleted Items folder Using Outlook 3
P How to get a QR code for automatic signin with Outlook for iOS Using Outlook 5
J Migrating Outlook Using Outlook 1
Retired Geek Outlook for the MAC with Yahoo accounts now very broken Using Outlook 9
S Outlook 2002- "Send" button has disappeared. Help please. Using Outlook 1
L How Stop Outlook Nag Messages Using Outlook 1
TomHuckstep Remove Send/Receive All Folders (IMAP/POP) button from Outlook 365 Ribbon Using Outlook 1
L I Cannot Sign Into My Outlook Account? Outlook VBA and Custom Forms 0
icacream Outlook 2021 - Google calendar in the peek Using Outlook 0
e_a_g_l_e_p_i Question about installing my Gmail account on my iPhone but still getting messages downloaded to my desktop Outlook. Using Outlook 3
F Want to add second email to Outlook for business use Using Outlook 4
kburrows Outlook Email Body Text Disappears/Overlaps, Folders Switch Around when You Hover, Excel Opens Randomly and Runs in the Background - Profile Corrupt? Using Outlook 0
M using excel to sort outlook appointment items Outlook VBA and Custom Forms 4
e_a_g_l_e_p_i MY Outlook 2021 changed the format of the shortcuts for mail, calendar etc. Using Outlook 10

Similar threads

Top