Insert screenshots issue

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Kimala

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Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
In Outlook 2010, after opening a new email, then clicking on the insert tab/screenshot, I am finding that I can't insert a screenshot from IE. Is there a fix for this or what am I doing wrong? It doesn't even show the IE page I have open among choices of screenshots I can insert. I see other screens, but not IE.
 
I use lightshot tool which is better than any other screenshot tool. You can try that one for taking screenshots.
 
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