Outlook 213 keeps crashing. I just found out there are DMP files. How can I tell Why?

Bruce Johnson

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
I have an install of outlook 2013.
History:
It is a faily complex setup.
I do have many email accounts with separtate PSTs
I have had issues with lots of spam and I have tried several several spam filters (spambayes and Spambully4)
Due to the constant crashes, the index for searches never gets rebuilt, so I have added FewClicks (the indexs get rebuilt in this addin, aso I can search my emails)

I have found today (while trying to figure out the cause of a BSOD I got this AM - memory issue but i could not find the DMP for the bsod...) that here are DMP files for outlook crashes.
But, how do I read these? They seem to be encoded.

Also,any ideas as to how to dig into this more??
 

Bruce Johnson

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
I have an install of outlook 2013.
History:
It is a faily complex setup.
I do have many email accounts with separtate PSTs
I have had issues with lots of spam and I have tried several several spam filters (spambayes and Spambully4)
Due to the constant crashes, the index for searches never gets rebuilt, so I have added FewClicks (the indexs get rebuilt in this addin, aso I can search my emails)

I have found today (while trying to figure out the cause of a BSOD I got this AM - memory issue but i could not find the DMP for the bsod...) that here are DMP files for outlook crashes.
But, how do I read these? They seem to be encoded.

Also,any ideas as to how to dig into this more??
Ijust rebuilt all 18 of my PSTs. Hopefully that will help!
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
There is a windows utility to read DMP files, but it's not really useful if you don't know what all the codes mean.

The June update for office 2013 seems to be a bit buggy.... if the problems started after it was installed and you continue to have problems, rolling back should be considered.
 
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