Outlook 2016 Email with attachments not being received

finod

New Member
Outlook version
Outlook 2016 32 bit
Email Account
POP3
I am not sure anyone can help with this, but I thought I would ask. I use outlook on my desktop to send a Veteran Newsletter (.pdf attachment) to 350 folks each quarter. This has worked for many years. I am using Comcast.net.

As of Sept 30, 2022, I can send the email with attachments and no error is reported. However, not one person receives the email. If I go to the web based comcast email and send the email with attachments, it is not received. However, if I send the same email with attachments using my Gmail account in Outlook the email is received.

I have spent three days and opened two tickets with comcast and still no luck.

By the way, if I send email to the same folks with no attachments, they receive it simply fine.

I suspect comcast is the problem and not Outlook, but I thought I would post the problem here in case anyone has a clue as to what I can do to fix the situation.

Thank you for your time.
 

finod

New Member
Outlook version
Outlook 2016 32 bit
Email Account
POP3
Okay, I found out that if I attach the file as a .docx it goes through with no problem. But if I convert it to .pdf it does not go through. Totally baffled at this point.
 

finod

New Member
Outlook version
Outlook 2016 32 bit
Email Account
POP3
Issue resolved. The problem was a corrupted Word Document that looked fine. It also converted to PDF fine. What I did was open the .docx file and save it as .rtf. Then I opened the .rtf file and saved it as a new .docx file. Some formatting was messed up, but it converted to .PDF fine and emailed fine.
 

petergroft

Member
Outlook version
Outlook on the web
Email Account
Office 365 Exchange
Not enough storage space
If the e-mail box is full of other e-mail messages and your storage space is limited to only a few megabytes, the attachment cannot be received. E-mail programs and e-mail service providers automatically reject incoming e-mails if there is not enough space available to store the e-mails.

This May Help,
Peter
 
Similar threads
Thread starter Title Forum Replies Date
D ISOmacro to extract active mail senders name and email, CC, Subject line, and filename of attachments and import them into premade excel spread sheet Outlook VBA and Custom Forms 2
G Schedule recurring email and attachments display Outlook VBA and Custom Forms 3
G Save and Rename Outlook Email Attachments Outlook VBA and Custom Forms 0
T Outlook converts sent email to txt attachments when sync Using Outlook 0
Dan_W Nested email attachments Outlook VBA and Custom Forms 4
M Print email and, attachments sent in hyperlinks in the email Outlook VBA and Custom Forms 2
W Save and rename outlook email attachments to include domain name & date received Outlook VBA and Custom Forms 4
G Download pdf attachments only if email subject has one of words Outlook VBA and Custom Forms 8
I Forwarding attachments in email received Outlook VBA and Custom Forms 3
A Outlook - Send New 20 Attachments through Email Using Outlook 4
C Auto save outlook attachments when email is received Outlook VBA and Custom Forms 1
C Rule To Save attachments on receipt of email Outlook VBA and Custom Forms 2
Diane Poremsky Add Attachments and Set Email Fields During a Mail Merge Using Outlook 0
G VBA Copy draft email to a new email - attachments not copided Using Outlook 7
Diane Poremsky Add attachments and set email fields during a mail merge to email Using Outlook 0
M VBA code to save email attachments (PDF) as email subject line Outlook VBA and Custom Forms 1
T Saving Outlook 2010 email with attachments but read the email without Outlook Using Outlook 2
S Attachments to New email item Using Outlook 1
L Auto printing unread email + attachments in Inbox - Outlook 2010 - (New user) Using Outlook 1
C Visual Basic auto create task from email including attachments Using Outlook 9
G archive attribute for email attachments Using Outlook 2
H outlook email merging with attachments Using Outlook 4
R BCM: Email attachments are not shown BCM (Business Contact Manager) 4
M Outlook 2010 and how to get attachments listed when creating a new email? Using Outlook 1
5 Automatically print email attachments Using Outlook 7
R Auto Reply with Original Email and any attachments Outlook VBA and Custom Forms 1
K Mail Merge to email with attachments Outlook VBA and Custom Forms 8
H Storing an email along with its attachments? Outlook VBA and Custom Forms 1
C Persist the email format and attachments / images while replying A Outlook VBA and Custom Forms 5
Z Re: Auto Print email and word attachments on send Outlook VBA and Custom Forms 1
T How do I search email attachments Outlook VBA and Custom Forms 2
B Outlook 2019 Custom Email form - Edit default email form Outlook VBA and Custom Forms 6
F Add a category before "Send an Email When You Add an Appointment to Your Calendar" Outlook VBA and Custom Forms 0
T Problem when requesting to view an email in a browser Using Outlook 0
J Outlook 365 Forward Email Subject to my inbox when new email arrive in shared inbox Using Outlook 0
HarvMan Archive Email Manually Using Outlook 1
L Fetch, edit and forward an email with VBA outlook Outlook VBA and Custom Forms 2
S New Email "From" box stopped working Using Outlook 0
Rupert Dragwater Duplicate email in Folder Using Outlook 7
M "Attachment Detacher for Outlook" add in, does it update the server copy of the email? Using Outlook 1
W Outlook 365 I am getting the "Either there is no default mail client" error when I try to send an email on excel Office 365 Using Outlook 1
MattC Changing the font of an email with VBA Outlook VBA and Custom Forms 0
L Specific Incoming Email Address Immediately Deleted Using Outlook 2
Witzker Outlook 2019 Macro to send an Email Template from User Defined Contact Form Outlook VBA and Custom Forms 0
Witzker Outlook 2019 Edit contact from email does not open the user defined contactform Using Outlook 3
V Macro to mark email with a Category Outlook VBA and Custom Forms 4
R Roadrunner Email Settings | Contact Roadrunner Customer Support Outlook VBA and Custom Forms 1
D Gmail mail is being delivered to a different email inbox in Outlook App 2021 Using Outlook 2
Albert McCann Outlook 2021 Outlook Display of HTML Email from two senders is glitchy Using Outlook 0
A How Do I Setup My Optonline.Net Email Account? Outlook VBA and Custom Forms 1

Similar threads

Top