Spam email in Gmail not visible in Outlook

H

Hubert

New Member
OS Version(s)
  1. Windows
Outlook version
Outlook 365 32 bit
Email Account
IMAP
Operating system::    Windows 10
Outlook version:     365 32 bit
Email type or host:    Imap
I am using IMAP in Outlook to access my Gmail account.
Mail is coming through well.
But the Spam folder in Gmail is not pulling through to Outlook
 
One possibility - Do you have the GMail SPAM folder set for "Show in IMAP" in GMail and "Subscribed" in Outlook?

Open the GMail Web Client. Click the Gear icon (Settings) -> [See All Settings].
1736000621118.png


Choose the "Labels" tab. Is the "Show in IMAP" checked for your SPAM folder? (Mine is not. Yours should be).
1736000762515.png


Then in Outlook you need to "Subscribe" to the GMail SPAM folder. Steps depend on your version of Outlook. This looks like they might be the right instructions for 365.

Choose which IMAP account folders appear in Outlook
 
Are you looking in the [Gmail]\Spam folder? When you select the folder, the contents should sync, even if the folder is not enabled in Send/Receive Settings.

Are you having other sync issues? Such as it takes forever to send/receive (common if you have a lot of folders).


1736014369639.png


Also check the sync issues folder. Look in the Sync issues folder in the Folder navigation pane.

Use Ctrl+6 to open the Folder list pane if the buttons are on the bottom. If your Outlook navigation buttons are in a vertical bar on the left, click the bottom icon in the vertical bar and choose Folder. To switch back to the Mail pane, click the Mail button or use the keyboard shortcut Ctrl+1.

Errors will be in red text in the Sync Issues folder. If you have a few a day, it's not an issue, but a large number could mean problems.

Right click on the folder and Empty it to clear the entries after reviewing the newest ones.
 
Hubert said:
I am using IMAP in Outlook to access my Gmail account.
Mail is coming through well.
But the Spam folder in Gmail is not pulling through to Outlook
Click to expand...
you can check the folder settings in both Gmail and Outlook to ensure that the spam folder is set to sync. Make sure to also review your Gmail settings to ensure spam is managed correctly.
 
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